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Itinerary showing as cancelled, but I didnít

Itinerary showing as cancelled, but I didnít

Old Jun 28, 20, 11:54 am
  #1  
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Itinerary showing as cancelled, but I didnít

So I was just checking to see if I had any schedule changes with the schedule load last night. One of my Itineraries popped up as Cancelled. When I look my seats are still assigned on the seat map and the schedule didnít Change. Flights are still for sale.

i was wondering what could be up or has this happened to anyone else?

I suppose Iíll get some sort of answer when I get my call back ďthree hours and fifty minutesĒ from now! And I thought United CS sucked

Last edited by DataPlumber; Jun 28, 20 at 12:04 pm
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Old Jun 28, 20, 12:03 pm
  #2  
 
Join Date: Apr 2003
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If you are not travelling within the next few days, your flight will likely be changed and/or cancelled many times before the travel date. If it is not urgent, give it a few days for their IT systems to catch up.
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Old Jun 28, 20, 12:52 pm
  #3  
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Originally Posted by DataPlumber View Post
...I suppose Iíll get some sort of answer when I get my call back ďthree hours and fifty minutesĒ from now! And I thought United CS sucked
the Delta thread on ďextensive hold timesĒ has 200+ entries so far this month, and the consensus seems to be that itís not unusual to experience six or more hours ...
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jrl767 is online now  
Old Jun 29, 20, 1:23 am
  #4  
 
Join Date: Jun 2009
Location: WA State
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If you really have elite status, call during normal business hours. Iíve had to call several times in the last week as we near what I hope is more normal work travel, and hold time for elite has been under two minutes.
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Old Jun 29, 20, 9:31 am
  #5  
 
Join Date: Jan 2015
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In my experience, in the past few weeks, waiting times were much less on the chat than on the phone.
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Old Jun 29, 20, 10:47 am
  #6  
 
Join Date: Dec 2006
Location: Pacific Northwest
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Originally Posted by DataPlumber View Post
I suppose Iíll get some sort of answer when I get my call back ďthree hours and fifty minutesĒ from now! And I thought United CS sucked
Try SMS reservations at 82008.
notquiteaff is offline  

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