Travel credit deadline extended

Old Apr 16, 20, 9:06 am
  #1  
Original Poster
Hilton Contributor Badge
 
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,617
Travel credit deadline extended

From Alaska's latest email:

• If you have a valid credit in your eWallet that was deposited before March 1, 2020, your booking expiration date will be extended by 6 months. You do not need to travel before that 6-month extension date – you just need to book your ticket by then.

• For those who canceled or will cancel their flights due to COVID-19 impacts in March, April or May, the credits in your eWallet will be extended through July 5, 2021 for travel through May 31, 2022.

We’re working as quickly as possible to reflect these updates in your account.
Brendan likes this.
missamo80 is offline  
Old Apr 16, 20, 9:16 am
  #2  
 
Join Date: Mar 2008
Location: Between BLI & PAE.
Programs: AS MVP Gold, One Pass, SPG, Marriot Rewards,Sky Miles, AMEX Miles
Posts: 1,266
Only thru the end of May will not be sufficient. I have two trips in June that I gravely doubt will be viable. Hawaii may still have a 14 day quarantine in place in June. The lifting of restrictions may still advise seniors to avoid travel.
Good start AS but you need to step it up a notch. I think the end of September would be a smarter move.
Boraxo likes this.
JPat is offline  
Old Apr 16, 20, 9:32 am
  #3  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Spire Elite
Posts: 911
Originally Posted by JPat View Post
Only thru the end of May will not be sufficient. I have two trips in June that I gravely doubt will be viable. Hawaii may still have a 14 day quarantine in place in June. The lifting of restrictions may still advise seniors to avoid travel.
Good start AS but you need to step it up a notch. I think the end of September would be a smarter move.
It's only April. While I agree that June is unlikely to see a "return to normal" here, I have no doubt AS will continue to extend waivers / offer flexibility for passengers should the need arise. Just sit tight, let things play out, and see what happens. A lot easier for airlines to walk dates forward with regard to COVID-related flexibilities than to walk them back and rescind them should we miraculously see a major recovery in our response to the virus/the economy.
be_rettSEA is offline  
Old Apr 16, 20, 9:50 am
  #4  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS MVP
Posts: 1,717
Yes, we are still hoping for waiver to be extended to July1. We have international award trips in June which we need to cancel. We plan on just waiting this out.
pcoll is offline  
Old Apr 16, 20, 9:58 am
  #5  
Original Poster
Hilton Contributor Badge
 
Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,617
Originally Posted by JPat View Post
Only thru the end of May will not be sufficient. I have two trips in June that I gravely doubt will be viable. Hawaii may still have a 14 day quarantine in place in June. The lifting of restrictions may still advise seniors to avoid travel.
Good start AS but you need to step it up a notch. I think the end of September would be a smarter move.
This isn't about travel waivers, it's about extension of travel credit expiry dates.
JPat likes this.
missamo80 is offline  
Old Apr 16, 20, 10:52 am
  #6  
Moderator Communications Coordinator, Signatures
 
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,874
Originally Posted by JPat View Post
Only thru the end of May will not be sufficient. I have two trips in June that I gravely doubt will be viable. Hawaii may still have a 14 day quarantine in place in June. The lifting of restrictions may still advise seniors to avoid travel.
Good start AS but you need to step it up a notch. I think the end of September would be a smarter move.
I don't understand the issue. You're an MVP Gold according to your profile, so you don't pay change fees even when there isn't a waiver. If you cancel your June trip you have a year to use that ticket. How does "the end of September" help you?
be_rettSEA and tusphotog like this.
missydarlin is offline  
Old Apr 16, 20, 10:56 am
  #7  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Spire Elite
Posts: 911
Originally Posted by missamo80 View Post
This isn't about travel waivers, it's about extension of travel credit expiry dates.
Right - I understand that (sorry to misspeak) and I anticipate they will continue to offer flexibilities/waivers/extensions for credits, travel, cancellations, etc regardless beyond May if it is necessary.
be_rettSEA is offline  
Old Apr 16, 20, 11:22 am
  #8  
Four Seasons Contributor Badge
 
Join Date: Oct 2003
Location: Berkeley, CA
Programs: Virtuoso, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club, Dorchester Diamond Club, Travel Leaders
Posts: 1,791
Anyone know how to get a credit certificate into an "e-Wallet"?
DavidO is offline  
Old Apr 16, 20, 1:42 pm
  #9  
Moderator Communications Coordinator, Signatures
 
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,874
Originally Posted by DavidO View Post
Anyone know how to get a credit certificate into an "e-Wallet"?
use it to book a ticket, then cancel it.

If you're trying to do this because you're concerned about the extension - it will also apply to credit certificates.
Brendan likes this.
missydarlin is offline  
Old Apr 16, 20, 4:23 pm
  #10  
 
Join Date: Dec 2018
Location: Seattle
Programs: Alaska airlines 75K
Posts: 332
Anybody have a flight cancelled or needed to cancel a flight in which funds from an Alaska Credit was used. Last Christmas Alaska gave me a $250 travel credit to give up my seat for overbooked flight. I used this to purchase part of a family trip in May. The rules state that the $250 is non refundable. I am 75K.
Xrayman is offline  
Old Apr 16, 20, 4:30 pm
  #11  
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA 1MM, AS MVP, Bonvoyed Gold, Honors Dia, IHG Plat, ...
Posts: 9,695
Originally Posted by Xrayman View Post
Anybody have a flight cancelled or needed to cancel a flight in which funds from an Alaska Credit was used. Last Christmas Alaska gave me a $250 travel credit to give up my seat for overbooked flight. I used this to purchase part of a family trip in May. The rules state that the $250 is non refundable. I am 75K.
Have a look at this recent thread:

Losing Discount Code When Canceling Ticket for Travel in March

I lost 2x$25 in “good will” vouchers given to me some time last year when they swapped in a plane without PC. I will say that this wasn’t much of a concern in my case considering what else is going on. $250 would sting a bit more, especially if I did AS a favor for that.
Brendan likes this.
notquiteaff is offline  
Old Apr 16, 20, 5:02 pm
  #12  
Moderator Communications Coordinator, Signatures
 
Join Date: Apr 2001
Location: deep within the Eskimo lair
Programs: TubWorld, Bar Alliance, Borratxo Legendarium
Posts: 16,874
The waiver was just extended for those who have travel through the end of the year.
Brendan, pcoll, be_rettSEA and 4 others like this.
missydarlin is offline  
Old Apr 16, 20, 8:44 pm
  #13  
 
Join Date: Feb 2016
Location: San Diego, CA
Programs: Southwest A-List; Alaska MVPG; Hilton Diamond; Avis PreferredPlus
Posts: 382
Originally Posted by Xrayman View Post
Anybody have a flight cancelled or needed to cancel a flight in which funds from an Alaska Credit was used. Last Christmas Alaska gave me a $250 travel credit to give up my seat for overbooked flight. I used this to purchase part of a family trip in May. The rules state that the $250 is non refundable. I am 75K.
I had to cancel two flights on which I had used $50 Customer Service vouchers. The agent was able to redeposit them into my account.
Brendan likes this.
twitch76 is offline  
Old Apr 16, 20, 9:10 pm
  #14  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG75K, UA PP, Marriott Bonvoy Titanium
Posts: 4,286
Originally Posted by twitch76 View Post
I had to cancel two flights on which I had used $50 Customer Service vouchers. The agent was able to redeposit them into my account.
Similarly, I used a $25 voucher from my partner's account to book two tickets. The $25 voucher more than covered the base fare for both tickets. lol When I cancelled the reservation, AS reissued a new $25 voucher into my account good for 1 year from the reissue date. Technically, the unused portion of the original voucher should have been forfeited.

James
Brendan likes this.
Flying for Fun is offline  
Old Apr 24, 20, 9:12 am
  #15  
 
Join Date: Dec 2008
Location: Delta, BC
Posts: 1,493
Originally Posted by missamo80 View Post
From Alaska's latest email:

Quote:
• If you have a valid credit in your eWallet that was deposited before March 1, 2020, your booking expiration date will be extended by 6 months. You do not need to travel before that 6-month extension date – you just need to book your ticket by then.

• For those who canceled or will cancel their flights due to COVID-19 impacts in March, April or May, the credits in your eWallet will be extended through July 5, 2021 for travel through May 31, 2022.

We’re working as quickly as possible to reflect these updates in your account.
Has anyone seen their wallet fund expiry dates extended yet?

I had several cancellations that were issued as Certificates and then deposited into eWallet but expiry date hasn't changed yet.

This was for flights scheduled for travel in April and cancelled Mar 31.
robsaw is offline  

Thread Tools
Search this Thread
Search Engine: