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Waiver for Tickets Purchased Through June 30, 2020

Waiver for Tickets Purchased Through June 30, 2020

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Old Mar 30, 20, 9:10 am   -   Wikipost
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Alaska Airlines is waiving change fees both for flights ticketed on or before Feb 26 (for original travel dates until May 31) and for flights ticketed after Feb 26 (for original travel dates until Feb 28, 2021).

Excerpted from the associated FAQ:

What if I used miles? If you used miles to purchase your ticket, for travel in March, well re-deposit the miles in your Mileage Plan account.

What if I used a companion fare? If you cancel your reservations entirely, and if it included a companion certificate, we will reinstate your certificate with original expiration date or June 30, 2020, whichever comes later. Please call Reservations for assistance with canceling tickets using companion certificates

What do I do if Ive already paid the change fee? If you traveled or are traveling between February 27, 2020 and May 31, 2020 and you were charged an out of pocket change fee, please contact Reservations. Well take care of the change fee to your original form of payment.




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Old Feb 27, 20, 8:09 pm
  #1  
Original Poster
 
Join Date: May 2001
Posts: 1,129
Waiver for Tickets Purchased Through June 30, 2020

Am i wrong in feeling this is a dumb waiver?
So if i bought a ticket in January for travel in March
i cant get a waiver but if i buy a ticket now
for same dates i do?
https://www.alaskaair.com/content/ad...odID:Awareness
am1108 likes this.

Last edited by boycruz; Mar 9, 20 at 11:14 pm
boycruz is offline  
Old Feb 27, 20, 8:27 pm
  #2  
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA 1MM, AS MVP, Bonvoyed Gold, Honors Dia, IHG Plat, ...
Posts: 9,648
They want to make feel people comfortable buying tickets now in the face of uncertainty. They already have your money, so... sorry
notquiteaff is offline  
Old Feb 27, 20, 8:41 pm
  #3  
 
Join Date: Aug 2017
Posts: 730
I'm sure if you call and ask nicely then even older tickets will be allowed to be changed. If they demure then say, okay I guess I'll risk going on the flight even though I have some sniffles.
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nomiiiii is offline  
Old Feb 27, 20, 9:48 pm
  #4  
 
Join Date: May 2009
Location: SEA
Programs: DL GM, AS MVP, Marriott Gold, Hertz 5 Whatevers
Posts: 726
Does this apply to saver fares? Also, is the fare still nonrefundable with the peace of mind waiver?

I think this is a really smart move by Alaska.
ab2013 is offline  
Old Feb 27, 20, 10:48 pm
  #5  
formerly ASTechGuy
 
Join Date: Sep 2003
Location: Milton, WA USA
Posts: 228
My guess is that new bookings are tapering off so they're looking for ways to reduce barriers to people booking flights in the near term. It's always about keeping the cash flowing in.
be_rettSEA and WestCoastPDX like this.
PacNWFlyer is offline  
Old Feb 27, 20, 10:51 pm
  #6  
 
Join Date: Sep 2008
Programs: A3 *G, AA exePlat, AS MVP 75k Gold, JL sapphire, UA silver
Posts: 3,686
copying what jetblue is doing.
pbd456 is offline  
Old Feb 28, 20, 6:15 am
  #7  
 
Join Date: Nov 2001
Location: Portland, Oregon
Programs: Hilton Gold, Marriott Silver, Alaska MVP Gold
Posts: 2,263
It's a tough call. I am wondering the same thing - as this virus stuff starts hitting. Not sure what the answer is. Airlines are businesses, and suffer form the same fears....I do have even thought about backing off travel in the short term.
WebTraveler is offline  
Old Feb 28, 20, 8:52 am
  #8  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Spire Elite
Posts: 880
Originally Posted by ab2013 View Post
Does this apply to saver fares? Also, is the fare still nonrefundable with the peace of mind waiver?

I think this is a really smart move by Alaska.
Yes, applies to Saver fares as well. Still non-refundable, but you can change travel plans with no change fees with new travel scheduled by end of year.
be_rettSEA is offline  
Old Feb 28, 20, 10:05 am
  #9  
 
Join Date: Aug 2005
Location: North of 90 S
Programs: B6 Mosaic, WN A-List
Posts: 520
Originally Posted by PacNWFlyer View Post
My guess is that new bookings are tapering off so they're looking for ways to reduce barriers to people booking flights in the near term. It's always about keeping the cash flowing in.
That's exactly what is happening, AS should do the right thing and allow changes for travel period vs booking period.
DaveH, Ukalady, am1108 and 1 others like this.
owflyer is offline  
Old Feb 28, 20, 10:39 am
  #10  
 
Join Date: Sep 2014
Location: SFO
Programs: Hyatt Globalist, Alaska 75k, Marriott Plat
Posts: 1,219
Does it apply to award tickets?
invalyd is offline  
Old Feb 28, 20, 12:07 pm
  #11  
 
Join Date: Apr 2003
Programs: B6 Mosaic, SPG LT Platinum, UA SIlver, VX eleVAte Gold (RIP)
Posts: 4,607
With Amazon now restricting employee travel, Alaska will have to do more to fill seats than waiving change fees for a few days.
sfozrhfco is offline  
Old Feb 28, 20, 3:02 pm
  #12  
 
Join Date: Mar 2016
Posts: 539
Sorry put my query in the wrong thread.

Oops maybe I didn't....
I have a question, I have never had to change my flight on Alaska, but the way the waiver seems to work, am I correct that they collect the change fee on the back-end (when you rebook using the travel wallet credit) or do they take the fee on the front-end (when you cancel the ticket)?

Last edited by HIFlya; Feb 28, 20 at 3:28 pm
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Old Feb 28, 20, 4:02 pm
  #13  
 
Join Date: Sep 2014
Location: SFO
Programs: Hyatt Globalist, Alaska 75k, Marriott Plat
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Originally Posted by invalyd View Post
Does it apply to award tickets?
In case others wondering, I contacted AS and award tickets are included.
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Old Feb 28, 20, 4:25 pm
  #14  
 
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 629
Originally Posted by HIFlya View Post
Sorry put my query in the wrong thread.

Oops maybe I didn't....
I have a question, I have never had to change my flight on Alaska, but the way the waiver seems to work, am I correct that they collect the change fee on the back-end (when you rebook using the travel wallet credit) or do they take the fee on the front-end (when you cancel the ticket)?
If you booked a ticket within this window, there should be no change fee at all. If you booked a $249 flight... and you need to cancel it, you'll get $249 credit to spend on Alaska at a later time. If you rebook to a different flight, you'll only have to pay the fare difference if the new flight is more expensive. If the new flight is cheaper, not sure... maybe the difference gets stored as a credit?
nearlysober is offline  
Old Feb 28, 20, 4:31 pm
  #15  
 
Join Date: May 2009
Location: SEA
Programs: DL GM, AS MVP, Marriott Gold, Hertz 5 Whatevers
Posts: 726
Originally Posted by be_rettSEA View Post
Yes, applies to Saver fares as well. Still non-refundable, but you can change travel plans with no change fees with new travel scheduled by end of year.
Thanks! (No change fee but fare diff applies?)
ab2013 is offline  

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