Alaska website - My trips - Purchased - All trips gone?
Feb 13, 2020, 4:37 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,594
It looks like the content portion of the reservations and wallet transactions all got shifted up one in whatever code generates the pages.
If you click on "purchased" it says "there are no held reservations"
if you click on "held" it says "there are no other reservations"
if you click on "other" it shows your wallet transaction history.
"transactions" has the expiration date table
and so on.
It will probably get corrected within an hour or so once someone at AS notices...
(ETA: it seems to do that all the way to the top of the lefthand menu).
If you click on "purchased" it says "there are no held reservations"
if you click on "held" it says "there are no other reservations"
if you click on "other" it shows your wallet transaction history.
"transactions" has the expiration date table
and so on.
It will probably get corrected within an hour or so once someone at AS notices...
(ETA: it seems to do that all the way to the top of the lefthand menu).
Feb 13, 2020, 4:47 pm
#5
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,369
more website weirdness ...
I have "Remember Me" checked ... the login links have lately been duplicating my MP number (xxxxxxxx,xxxxxxxx), so I keep getting "The information you have entered does not match our records"
when I tried to cancel a res from My Trips, the system asked me to log in again in order to send the credit to My Wallet ... interestingly, this only happened when it displayed the res in the new "My Trips" format; I had another one displayed in the old format that cancelled and sent funds to My Wallet w/o issue
this is a real pain because the app doesn't support "Cancel" or "Change"
when I tried to cancel a res from My Trips, the system asked me to log in again in order to send the credit to My Wallet ... interestingly, this only happened when it displayed the res in the new "My Trips" format; I had another one displayed in the old format that cancelled and sent funds to My Wallet w/o issue
this is a real pain because the app doesn't support "Cancel" or "Change"
Feb 13, 2020, 5:41 pm
#6
Join Date: Mar 2018
Programs: AS MVP Gold 75k, Hyatt Globalist, National Executive Elite
Posts: 272
I have "Remember Me" checked ... the login links have lately been duplicating my MP number (xxxxxxxx,xxxxxxxx), so I keep getting "The information you have entered does not match our records"
when I tried to cancel a res from My Trips, the system asked me to log in again in order to send the credit to My Wallet ... interestingly, this only happened when it displayed the res in the new "My Trips" format; I had another one displayed in the old format that cancelled and sent funds to My Wallet w/o issue
this is a real pain because the app doesn't support "Cancel" or "Change"
when I tried to cancel a res from My Trips, the system asked me to log in again in order to send the credit to My Wallet ... interestingly, this only happened when it displayed the res in the new "My Trips" format; I had another one displayed in the old format that cancelled and sent funds to My Wallet w/o issue
this is a real pain because the app doesn't support "Cancel" or "Change"
Feb 13, 2020, 5:45 pm
#7
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,369