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Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread (2020-2022)

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Old Dec 30, 2019, 1:03 pm
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Last edit by: Quail
Wiki for using AS (Alaska) Miles on JL (Japan Airlines)

All awards for domestic Japan will default to Economy (including international F or J award with domestic segments).
However, these can often be upgraded at reasonable cost at the ticket counter in the Japan connecting airport

Award Chart
If not listed it's not available - EXCEPTION: Hawaii-Asia awards are bookable, not yet on the chart, at the same prices as Continental U.S.-Asia
(As of March 2017, Premium Economy is no longer available)
(As of October 2019, stopovers are no longer allowed on intra Asia awards)

For 2021:
F awards are available again to book directly on AS website (no need to book J then try to change segment) as of June 12, 2021.

Class of Service One-way Round-trip:

U.S./Canada to Asia
Coach 35,000 70,000
Premium 40,000 80,000
Business 60,000 120,000
First 70,000 140,000

U.S./Canada to Southeast Asia
Coach 40,000 80,000
Premium 45,000 90,000
Business 65,000 130,000
First 75,000 150,000

Intra Asia
Coach 15,000 30,000
Premium 17,500 35,000
Business 25,000 50,000
First 30,000 60,000


International gateways
All AS valid destinations from Tokyo (HND/NRT), Osaka (KIX) or Nagoya (NGO).
PUS, GMP, ICN, DLC, PVG, SHA, PEK, TSA, TPE, KHH, CAN, HKG, MNL, HAN, SGN, BKK, SIN, KUL, CGK, DEL, HNL, KOA, YVR, SFO, SEA, LAX, SAN, ORD, DFW, BOS, JFK

USA

Boston - BOS
Chicago - ORD
Dallas - DFW
Honolulu - HNL
Kona -KOA
Los Angeles - LAX
New York - JFK
San Diego - SAN
San Francisco - SFO
Seattle - SEA

Canada
Vancouver - YVR

Asia

Delhi - DEL
Tokyo - HND & NRT
Osaka - KIX
Nagoya - NGO
Busan - PUS
Seoul - Gimpo GMP
Seoul - Incheon ICN


Southeast Asia (or listed as SE based on how awards are pricing)
Bangkok - BKK
Beijing - PEK
Dalian - DLC
Guangzhou - CAN
Hanoi - HAN
Ho Chi Minh City - SGN
Hong Kong - HKG
Jakarta - CGK
Kaohsiung - KHH
Kuala Lumpur - KUL
Manila - MNL
Shanghai - Hongqiao - SHA
Shanghai - Pudong - PVG
Singapore - SIN
Taipei - TPE
Taipei - Songshan - TSA
Tianjin - TSN (only from Nagoya, not very useful....)


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Definitive "Booking Japan Airlines (JL) Using AS Miles" Thread (2020-2022)

   
Old Jun 11, 2020, 10:31 am
  #121  
 
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
Originally Posted by Kacee
SFO-BKK itinerary on JL for July 3 was cancelled with no notice. Looks like JL has cancelled both flights (SFO-NRT and NRT-BKK). No sign of a miles refund. Knew this trip was likely not happening with Thailand moving very slowly to reopen, but still not especially well handled by JL or AS - how hard is it to send a cancel email and refund my miles?
Agreed that it would be better if AS was proactive, but I was pretty pleased with my experience when partner airlines cancelled their flights - 2 minute phone call, and miles were refunded immediately and taxes back on my card within a week.
Kacee likes this.
PVDtoDEL is offline  
Old Jun 11, 2020, 1:34 pm
  #122  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by PVDtoDEL
Agreed that it would be better if AS was proactive, but I was pretty pleased with my experience when partner airlines cancelled their flights - 2 minute phone call, and miles were refunded immediately and taxes back on my card within a week.
Sometimes there is a lag between the time the partner flight is canceled and AS notifying you. That could be processing time (batched to partners, OTAs etc. overnight) and notifications between the carriers (time zones, department hours, etc). In my CX experience with an F award in March, CX proactively sent me an SMS to advise of my flight cancellation and protected me into F on an earlier flight; technically the day before because my original departure was just after midnight. It was three days later that I got a notification from AS that my schedule had changed. The new itinerary had already been ticketed on AS stock and I had full access to the itinerary to view/change.

Besides, how is AS supposed to know a flight has been cancelled in Asia today when it is still yesterday in North America? roflmao!

James
Flying for Fun is offline  
Old Jun 12, 2020, 6:22 am
  #123  
 
Join Date: Jul 2019
Posts: 20
JL F availability
I looked on Asia miles(CX) and i found open dates but when i selected them i would get an error saying “redemption class y is not valid on this flight”. This happened for dates i found in april and june. So maybe there’s changes being made for all JL partners? Seems out of the blue. Maybe in prep for the olympics?
localfbiagent is offline  
Old Jun 12, 2020, 6:45 am
  #124  
 
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
Originally Posted by localfbiagent
I looked on Asia miles(CX) and i found open dates but when i selected them i would get an error saying “redemption class y is not valid on this flight”. This happened for dates i found in april and june. So maybe there’s changes being made for all JL partners? Seems out of the blue. Maybe in prep for the olympics?
did you use multi-city? For one segment, it will be weird. Multi-city does not seems working in CX.
freed0m is offline  
Old Jun 12, 2020, 7:40 am
  #125  
 
Join Date: Jul 2019
Posts: 20
Originally Posted by freed0m
did you use multi-city? For one segment, it will be weird. Multi-city does not seems working in CX.
i used one way
localfbiagent is offline  
Old Jun 12, 2020, 10:01 am
  #126  
 
Join Date: Mar 2013
Posts: 299
Originally Posted by localfbiagent
i used one way
Did you call in?
coffee18 is offline  
Old Jun 12, 2020, 6:22 pm
  #127  
 
Join Date: Jul 2019
Posts: 20
I did not call in to AM
localfbiagent is offline  
Old Jun 12, 2020, 8:23 pm
  #128  
KVS
FlyerTalk Evangelist
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Arrow
Originally Posted by Big Meech
JL also only showing availability for two seats on select dates
And now there no F Award Availability on that route in April, even for JL's own FFP members:

[KVS Tool 9.9.2/Diamond - Awards/JL-OneWorld/US]
Code:
CHI  Chicago Metro IL US = ORD MDW RFD
TYO  Tokyo Metro JP = NRT HND
SUN  11 Apr 2021

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Award Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
JL         9       ORD   12:25     HND   15:35 +1  773  0   FS0  CS0  WS9  YS9
AA         1181    ORD   06:00     BOS   09:20     319  0   FS6  YS7
 -> JL     7       BOS   13:30     NRT   16:25 +1  789  0   WS9  YS9
AA         1287    ORD   07:28     BOS   10:51     321  0   FS7  YS7
 -> JL     7       BOS   13:30     NRT   16:25 +1  789  0   WS9  YS9
AA         328     ORD   05:30     DFW   07:53     738  0   FS7  YS7
 -> JL     11      DFW   10:55     HND   14:20 +1  789  0   CS4  WS9  YS9
AA         328     ORD   05:30     DFW   07:53     738  0   YS7
 -> AA     61      DFW   11:40     NRT   15:00 +1  772  0   YS7
AA         2754    ORD   07:00     DFW   09:27     321  0   FS5  YS7
 -> JL     11      DFW   10:55     HND   14:20 +1  789  0   CS4  WS9  YS9
AA         2754    ORD   07:00     DFW   09:27     321  0   YS7
 -> AA     61      DFW   11:40     NRT   15:00 +1  772  0   YS7
AA         2754    ORD   07:00     DFW   09:27     321  0   YS7
 -> AA     175     DFW   12:20     HND   15:55 +1  77W  0   YS7
AA         2428    ORD   08:00     DFW   10:26     321  0   YS7
 -> AA     61      DFW   11:40     NRT   15:00 +1  772  0   YS7
AA         2428    ORD   08:00     DFW   10:26     321  0   YS7
 -> AA     175     DFW   12:20     HND   15:55 +1  77W  0   YS7
AA         2676    ORD   09:00     DFW   11:28     321  0   YS7
 -> AA     175     DFW   12:20     HND   15:55 +1  77W  0   YS7
AA         669     ORD   07:14     LAX   09:45     321  0   YS7
 -> AA     27      LAX   10:25     HND   14:20 +1  789  0   YS7
AA         669     ORD   07:14     LAX   09:45     321  0   FS5  YS7
 -> JL     61      LAX   13:05     NRT   16:40 +1  788  0   YS9
AA         669     ORD   07:14     LAX   09:45     321  0   FS5  YS7
 -> JL     15      LAX   13:45     HND   17:20 +1  773  0   CS5  WS9  YS9
AA         2882    ORD   08:20     LAX   10:55     321  0   YS7
 -> JL     61      LAX   13:05     NRT   16:40 +1  788  0   YS9
AA         2882    ORD   08:20     LAX   10:55     321  0   YS7
 -> JL     15      LAX   13:45     HND   17:20 +1  773  0   CS5  WS9  YS9
AA         2039    ORD   07:05     SFO   09:41     321  0   YS7
 -> JL     1       SFO   11:50     HND   15:00 +1  773  0   CS4  WS9  YS9
AA         2039    ORD   07:05     SFO   09:41     321  0   YS7
 -> JL     57      SFO   13:35     NRT   16:45 +1  788  0   CS2
AA         523     ORD   06:06     DCA   09:00     320  0   FS5  YS7
 -> AA     1176    DCA   10:00     JFK   11:20     319  0   FS5  YS7
 -> JL     5       JFK   13:15     HND   16:35 +1  773  0   CS3  WS9  YS9
AA         328     ORD   05:30     DFW   07:53     738  0   YS6
 -> AA     971     DFW   09:00     LAX   10:29     321  0   YS6
 -> JL     61      LAX   13:05     NRT   16:40 +1  788  0   YS9
AA         328     ORD   05:30     DFW   07:53     738  0   YS4
 -> AA     1085    DFW   10:00     LAX   11:16     321  0   YS4
 -> JL     61      LAX   13:05     NRT   16:40 +1  788  0   YS9
AA         2847    ORD   05:00     PHX   06:36     321  0   YS7
 -> AA     413     PHX   07:22     LAX   08:58     32Q  0   YS7
 -> AA     27      LAX   10:25     HND   14:20 +1  789  0   YS7
AA         2847    ORD   05:00     PHX   06:36     321  0   FS7  YS7
 -> AA     1270    PHX   09:20     LAX   11:06     32Q  0   FS7  YS7
 -> JL     61      LAX   13:05     NRT   16:40 +1  788  0   YS9
AA         2847    ORD   05:00     PHX   06:36     321  0   FS7  YS7
 -> AA     413     PHX   07:22     LAX   08:58     32Q  0   FS7  YS7
 -> JL     61      LAX   13:05     NRT   16:40 +1  788  0   YS9
AA         361     ORD   06:00     PHX   07:39     738  0   FS6  YS1
 -> AA     1270    PHX   09:20     LAX   11:06     32Q  0   FS6  YS1
 -> JL     61      LAX   13:05     NRT   16:40 +1  788  0   YS9
KVS is offline  
Old Jun 13, 2020, 12:16 am
  #129  
 
Join Date: Nov 2013
Programs: NZ
Posts: 1,548
Re F bookings in April: there is something wierd going on which I don't think is AS related.

AAdvantage is trying to book into A class, but errors out when you try to book it. Prior to April AAdvantage is booking into Z class as normal. And as @KVS says there is no availability for JL members in April.

Hopefully things will return to normal soon.
minz56 is offline  
Old Jun 13, 2020, 8:42 pm
  #130  
 
Join Date: Mar 2017
Posts: 135
Anyone knows if Tokyo-Guam flight is bookable? Seems weird to me since Seoul to Guam by Korean Air is bookable on Alaska website but not JAL.
ma930407 is offline  
Old Jun 13, 2020, 11:44 pm
  #131  
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Programs: Oceanic Airlines Gold Elite
Posts: 20,376
Originally Posted by ma930407
Anyone knows if Tokyo-Guam flight is bookable? Seems weird to me since Seoul to Guam by Korean Air is bookable on Alaska website but not JAL.
Not necessarily if GUM is considered SE Asia. KE has that as a type of award zone (Korea to SE Asia), JL doesn't.
shuefong likes this.
eponymous_coward is offline  
Old Jun 15, 2020, 8:52 am
  #132  
 
Join Date: Mar 2018
Posts: 56
Originally Posted by minz56
Re F bookings in April: there is something wierd going on which I don't think is AS related.

AAdvantage is trying to book into A class, but errors out when you try to book it. Prior to April AAdvantage is booking into Z class as normal. And as @KVS says there is no availability for JL members in April.

Hopefully things will return to normal soon.
I wouldn't go so far as to say there is no availability in April. See the attached example. I agree something weird is going on with JL F partner awards, though it appears to be limited to AA, AS, and maybe BA

.
Big Meech is offline  
Old Jun 15, 2020, 7:01 pm
  #133  
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AA and AS use SABRE, JL is using Amadeus I believe. Maybe something's broken after 4/1 for SABRE?
eponymous_coward is offline  
Old Jun 15, 2020, 9:13 pm
  #134  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
It looks like JL is blocking F past April 1st.

https://pointmetotheplane.boardingar...l-first-class/

Japan Airlines arguably has the best all-around first-class product with strong availability for partner booking, but new data points discovered by the team at Juicy Miles leads us to posit a disheartening possibility: Could Japan Airlines be limiting first-class awards to only JAL Mileage Bank Members?

We’ve searched extensively to find JAL space on a wide variety of routes. The Juicy Miles team has been unable to find Japan Airlines award availability at any point past April 1, 2021 on partner programs. Availability is visible on JAL Mileage Bank, but not on partner programs.
skimthetrees is offline  
Old Jun 16, 2020, 8:57 am
  #135  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by skimthetrees
It looks like JL is blocking F past April 1st.

https://pointmetotheplane.boardingar...l-first-class/
that is a bloggers own speculation. no rush, just wait. could be kinks being ironed out, or a strategy change by JAL JMB.
JMB could be blocking partners, as an incentive to its own members (SQ, AF do it too).
Or they may be doing it to drive consumption of JMB miles, considering the stockpile of miles that JBM members have retained due to the prolonged stoppage in international travel.
both of these, are of course speculation!
this cycle of rumours, panic, lots of talk and speculation, and then quiet once the matter is solved, is quite common and nothing to be alarmed at.
Tokyoite is offline  

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