Mobile check-in button glitch
Oct 23, 2019, 4:45 pm
#1
Original Poster
Join Date: Oct 2010
Location: Seattle, WA & Red Lodge, MT (USA) and Cumbria, England
Programs: AA Platinum for Life, AS MVP Gold 100K, Marriott Titanium for Life, Hilton Diamond
Posts: 186
Mobile check-in button glitch
I received the latest iPhone update today and later in the day, when trying to check-in for tomorrow's flight after the 24-hour mark, nothing I did (page refresh, going to accounts to sync my trips, etc.) would make the check-in button active on the flight screen. I finally ended up going to the "More" screen, chose the check-in option, entered the confirmation code, and I was able to check in with no problem.
Even after doing that, the check-in button on the actual flight screen still isn't active, even though the boarding pass button now is (since it issued a boarding pass through the backdoor approach). Weird.
A little gremlin in the system after this last update?
Even after doing that, the check-in button on the actual flight screen still isn't active, even though the boarding pass button now is (since it issued a boarding pass through the backdoor approach). Weird.
A little gremlin in the system after this last update?
Oct 23, 2019, 4:51 pm
#2
Join Date: Jan 2008
Location: Seattle, WA
Programs: AS MVPG, 1MM
Posts: 377
I just checked in on my i-Phone for a trip tomorrow and no issues. A friend who is coming along at first said that the "check-in" button was not active, but after refreshing the phone, it popped up and was able to check in. I have found in the past that occasionally the check in button doesn't light up immediately, but if I wait for a minute, it does. Maybe a glitch.
Oct 23, 2019, 4:54 pm
#3
Original Poster
Join Date: Oct 2010
Location: Seattle, WA & Red Lodge, MT (USA) and Cumbria, England
Programs: AA Platinum for Life, AS MVP Gold 100K, Marriott Titanium for Life, Hilton Diamond
Posts: 186
Yes, the check-in button sometimes doesn't come up right away, but it usually does after a very short time. I'm at more than 30 minutes past T-24......I've never seen that.
Oct 23, 2019, 5:20 pm
#4
Join Date: May 2008
Programs: Hyatt Globalist, HH Diamond, MR Titanium, MR LTP, AA PlatPro, DL PM, UA Silver
Posts: 742
I received the latest iPhone update today and later in the day, when trying to check-in for tomorrow's flight after the 24-hour mark, nothing I did (page refresh, going to accounts to sync my trips, etc.) would make the check-in button active on the flight screen. I finally ended up going to the "More" screen, chose the check-in option, entered the confirmation code, and I was able to check in with no problem.
Even after doing that, the check-in button on the actual flight screen still isn't active, even though the boarding pass button now is (since it issued a boarding pass through the backdoor approach). Weird.
A little gremlin in the system after this last update?
Even after doing that, the check-in button on the actual flight screen still isn't active, even though the boarding pass button now is (since it issued a boarding pass through the backdoor approach). Weird.
A little gremlin in the system after this last update?
Oct 24, 2019, 4:08 pm
#8
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold 100K
Posts: 2,030
So after four hours of the button not illuminating, I restarted my i-phone, and everything started working again!
Oct 24, 2019, 4:58 pm
#9
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James.
Oct 24, 2019, 5:03 pm
#10
Join Date: May 2008
Programs: Hyatt Globalist, HH Diamond, MR Titanium, MR LTP, AA PlatPro, DL PM, UA Silver
Posts: 742