EasyBiz site down?

Old Sep 18, 19, 8:56 am
Original Poster
Join Date: Oct 2010
Location: La Jolla, Ca
Programs: AA 2MM LT PLT; AS MVP Gold; HHonors Diamond; IHG PLT
Posts: 2,967
EasyBiz site down?

Attempting to access EasyBiz - home page is available, multiple attempts to log in from different browsers results in a blank screen.

Anyone else?
diver858 is offline  
Old Sep 18, 19, 10:41 am
Join Date: Jan 2015
Programs: AS MVPG75k, former UA 1K (the unfriendly sky) , UA 1MM, Marriott Gold, Hertz PC
Posts: 26
You are correct, the server they use for easybiz seems to be down, I got the error:

Error Encountered

Our web server encountered an internal error. It was logged to aid our staff in finding a solution.

Please try your transaction again. If the problem persists, call Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522).

Server Name:

Server Time: 9/18/2019 8:39:08 AM

HTTP Request User Host:

Error ID: 22FE4607-8330-4719-980A-17E05DBC5539
mike28 is offline  
Old Sep 18, 19, 1:48 pm
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 467
Seems to be impacting the marketing email referral links too... can't click through on my most recent fare sale offer, it goes to same error.

Also, sometimes when I just hit alaskaair.com I get a SSL rejection notification that the site is not secure. They seem to be having some general IT issues.
nearlysober is offline  
Old Sep 18, 19, 1:53 pm
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Join Date: Nov 2008
Location: Snohomish, WA
Programs: AS MVP Gold, HHonors Diamond
Posts: 2,497
Yeah, something's definitely broadly broken. The discount code system is down (per Twitter), and earlier today I couldn't even log in to the regular site.
missamo80 is offline  

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