El Al (LY) Suggestions for Earning AS Miles
So I flew El Al this week. It was a good experience!
AS and LY are now partners, as you know. But there is NO WAY to add an AS Mileage Plan number to an El Al reservation. Not on El Al’s website/booking engine. Not by phone. And the agents at JFK wouldn’t do it, either. So, how am I supposed to earn my AS miles by flying El Al?!? It was apparently a Y-class ticket, which would rack up a nice pile of miles... |
Interesting, because AS's website says you can:
Need to add a Mileage Plan number to an existing reservation? Please visit elal.com, or call EL AL Israel Airlines at 1-800-223-6700 or Tel. 03-9771111 / *2250. Presumably you can still contact customer service with a boarding pass after the fact for manual credit, but it's of course more convenient to get it automatically. |
Mail a snapshot of your boarding pass, ticket receipt, and Mileage Plan details to [email protected] 14 days after your flight.
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Originally Posted by rustykettel
(Post 31516230)
Mail a snapshot of your boarding pass, ticket receipt, and Mileage Plan details to [email protected] 14 days after your flight.
James |
Sounds like Israeli customer service at its finest :p
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No, it sounds like a training issue on El Al's part. Their agents were probably not aware of "no-so-tiny-anymore" AS.
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Originally Posted by safari ari
(Post 31518105)
Sounds like Israeli customer service at its finest :p
On the one hand, everybody contracts that stuff to the lowest bidder these days. On the other hand, EL AL. Either way, my suggestion was clearly a foreign concept. But the customer service attitude I received was good, so far! |
Originally Posted by formeraa
(Post 31518151)
No, it sounds like a training issue on El Al's part. Their agents were probably not aware of "no-so-tiny-anymore" AS.
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Does crediting LY flight to AS get any better, 30 months nearly since the programs started cooperation? Any chance we ll finally see award redemption for the pair after such a long time?
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Booked J seats on ElAl LAX-TLV nonstop for March '23 using the Chase UR portal (fulfill new CSP enrollment bonus, earn 5x points), called ELAl using the number in the post above, agent was able to manually enter our Mileage Plan numbers to the reservation. Should end up with 85k URs, 30k AS miles, 9k AS EQM.
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Will I earn AS miles for an AA operated flight marketed by El AL?
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Originally Posted by ual744777sta
(Post 34484652)
Will I earn AS miles for an AA operated flight marketed by El AL?
DetailsQualify for mileage accrualFlights must fall within the eligible flight number range below, and your flight must be marketed and operated by EL AL Israel Airlines. Codeshare flights marketed by EL AL Israel Airlines and operated by another carrier are not eligible to earn miles.Eligible flight numbers0 - 9992000 - 2999 5000 - 5999 To ensure flight credit, the two-letter airline code (LY) must precede the flight number (for example, LY XXXX) on your ticket receipt or boarding pass. No miles will be earned for classes of service not listed above. James |
Originally Posted by ual744777sta
(Post 34484652)
Will I earn AS miles for an AA operated flight marketed by El AL?
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Was asking for a friend. The timing on LY worked better. Oh well, my friend doesn't fly much.
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GF and flew LY from LAX-TLV on 3/28, TLV-CDG on 4/7. Called LY to provide MP numbers shortly after booking.
Mileage for the TLV-CDG flight posted to my account in less than one week, still nothing for TLV-CDG, either flight for my GF. Sent an email with copy of boarding pass and receipt to MP email address on 4/14, have not yet heard back (will be 5 business days tomorrow). Auto response email states up to 8 weeks for partner miles to post, bit anxious as the LAX-TLV flight will qualify me for 2023 MVPG75k (Q1 promo). Any thoughts? |
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