IPSOS survey for Alaska Airlines frequent flyers

Old Aug 23, 19, 12:51 pm
  #1  
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IPSOS survey for Alaska Airlines frequent flyers

Wonder if anyone else is getting the IPSOS surveys for Alaska Airlines. Looks like the same questions as when they had AS Insight Community surveys. When we received emails informing us that AS is discontinuing the Insight Community, I guess this is what replaced it. Not sure I want to dive into this pool.
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Old Aug 23, 19, 3:55 pm
  #2  
 
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Yup. It focused solely on the credit card ó which makes sense since the actual operation of flying airplanes is kind of incidental to running an airline these days.

The scenarios suggested that they are considering increasing the number of miles earned on non-AS transactions and requiring a minimum spend to qualify for the companion fare (possibly also adding a F companion fare at a higher price point). I didnít read too much into it, though, as Iíve taken similar surveys from Citi, etc. before only to see none of the proposed changes materialize.
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Old Aug 23, 19, 5:22 pm
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I took the survey as well, bit lengthy, bit annoying. The multiple scenarios do not bother me nor do I think it is an ominous sign. They seemed to give various scenarios and listing different card prices from zero to $95. At first it appeared they were trying to get information about differentiation of the standard card as opposed to the signature care as well as fish for other credit cards you use. I really did like may of the options they appeared to toss out there, did not like the one that allowed a companion fare if 20K spent over a year on the card, but of course, the card fee is zero. As I said, they are fishing.
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Old Aug 23, 19, 5:44 pm
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Originally Posted by JacksonFlyer View Post
...bit lengthy, bit annoying.
I bailed on it a third of the way through when it was clear it was going to take a long time to finish.

Surveys that give me a "chance" to win miles/points are of little interest these days; if you want my participation then give me x miles/points for completing the survey.
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Old Aug 23, 19, 5:52 pm
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Originally Posted by cblaisd View Post

Surveys that give me a "chance" to win miles/points are of little interest these days; if you want my participation then give me x miles/points for completing the survey.
Agreed. You want my opinion? Compensate me for my time. Iíll do surveys for Starbucks when they offer 10-25 stars. But when my airlines, hotels, and rental car companies send me surveys, they get deleted.
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Old Aug 23, 19, 5:57 pm
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Originally Posted by cblaisd View Post
I bailed on it a third of the way through when it was clear it was going to take a long time to finish.

Surveys that give me a "chance" to win miles/points are of little interest these days; if you want my participation then give me x miles/points for completing the survey.
I agree with you, but I was somewhat interested in what options they are toying around with....if any.
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Old Aug 23, 19, 10:01 pm
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Thanks for those that shared what the survey was about. I got a reminder today that I hadn't responded yet. If I hate one thing more than actual uncompensated surveys, it's reminders... I got two more just today for hotel surveys from Hilton and Marriott. Makes me want to "compensate" them with bad responses.
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