Pre-check not showing on Mobile BPs in JNU

Old Aug 9, 19, 10:28 am
  #1  
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Pre-check not showing on Mobile BPs in JNU

I had this happen on Monday and my SO had it happen today as well. Trusted Traveler number is on the reservation, check-in and mobile BP doesn't show the TSA Pre-Check logo. Go to a kiosk and get a printed BP and it does show the logo.

Agents at the Alaska gates had no idea why it was happening either, but TSA did mention that almost no-one gets Pre-Check there now.

Mobile app update issue?
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Old Aug 9, 19, 1:05 pm
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Precheck is showing on my ex-JNU mobile boarding pass for today. It was also showing on my boarding passes last week. The line for precheck was quite long last week.
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Old Aug 9, 19, 2:03 pm
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Originally Posted by jerry a. laska View Post
Precheck is showing on my ex-JNU mobile boarding pass for today. It was also showing on my boarding passes last week. The line for precheck was quite long last week.
iOS mobile app? Have you updated to v4.1.47?
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Old Aug 9, 19, 2:08 pm
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Originally Posted by bmvaughn View Post
iOS mobile app? Have you updated to v4.1.47?
Yes and yes.
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Old Aug 9, 19, 2:16 pm
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Originally Posted by jerry a. laska View Post

Yes and yes.
Interesting, doesn't match our experience, the gate agent, or the TSA agent.
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Old Aug 9, 19, 2:29 pm
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Originally Posted by bmvaughn View Post
Interesting, doesn't match our experience, the gate agent, or the TSA agent.
And in a first for me in JNU today, the precheck line was longer than the regular line.
Fwiw, I asked the TSA agent checking ideas about problems with precheck and AS, she said she wasnít aware of any.
An acquaintance of mine was in front of me in the precheck line and I asked her if she had any problems and she hadnít in her 4 flights this week. JNU, ANC, and SEA.
Edited to add: and on the plane received the very rare pdb in JNU.

Last edited by jerry a. laska; Aug 9, 19 at 2:54 pm
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Old Aug 9, 19, 7:32 pm
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I had it last Sunday when I flew out... will see what happens tomorrow when I check in for my flight south.
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