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Schedule change in app - what does accept + "not now" do?

Schedule change in app - what does accept + "not now" do?

Old Aug 6, 19, 10:25 pm
  #1  
Original Poster
 
Join Date: Jan 2016
Posts: 24
Schedule change in app - what does accept + "not now" do?

The app is telling me we have a schedule change for a SEA PSP trip. I have two choices: "accept" and "not now." What happens if I click "not now?"

It's unlikely that we'll want to cancel and get a refund (which is what I'm guessing would happen), but does "not now" give us that option? Why would I click accept? (And how in the world did this UX get past design review?)
James Moore is offline  
Old Aug 7, 19, 12:00 pm
  #2  
 
Join Date: Apr 2014
Posts: 1,375
If you want to retain flexibility to change or cancel, don't accept the changes. If there's a better-timed flight you'd prefer, call and ask for it. If you like the new timing and plan to keep it, you can accept it and be done.
ucdtim17 is offline  
Old Aug 7, 19, 12:33 pm
  #3  
 
Join Date: Dec 2017
Programs: alaska
Posts: 2
if you don't accept it, and you also don't call to explore any other options, eventually they will just manually push the change through.
brycielea is offline  

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