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Schedule change in app - what does accept + "not now" do?

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Schedule change in app - what does accept + "not now" do?

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Old Aug 6, 2019, 10:25 pm
  #1  
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Join Date: Jan 2016
Posts: 69
Schedule change in app - what does accept + "not now" do?
The app is telling me we have a schedule change for a SEA PSP trip. I have two choices: "accept" and "not now." What happens if I click "not now?"

It's unlikely that we'll want to cancel and get a refund (which is what I'm guessing would happen), but does "not now" give us that option? Why would I click accept? (And how in the world did this UX get past design review?)
James Moore is offline  
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Old Aug 7, 2019, 12:00 pm
  #2  
 
Join Date: Apr 2014
Posts: 1,637
If you want to retain flexibility to change or cancel, don't accept the changes. If there's a better-timed flight you'd prefer, call and ask for it. If you like the new timing and plan to keep it, you can accept it and be done.
ucdtim17 is offline  
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Old Aug 7, 2019, 12:33 pm
  #3  
 
Join Date: Dec 2017
Programs: alaska
Posts: 2
if you don't accept it, and you also don't call to explore any other options, eventually they will just manually push the change through.
brycielea is offline  
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