Unable to book one way award LAX-TPE with stopover at SEA
Jul 23, 2019, 3:34 pm
#1
Original Poster
Join Date: Jul 2018
Location: SEA
Programs: AS MVPG, Hilton Diamond
Posts: 34
Unable to book one way award LAX-TPE with stopover at SEA
I'm relatively new here and I apologize if this has been asked/discussed before.
I'm trying to book a one way award ticket from LAX to TPE in December, with a 1 week stopover in SEA. I see award availability in both LAX-SEA on AS on 12/3, and in SEA-TPE on JAL on 12/9.
However, when I combine these two into a multi-city search, it throws a no result.
Is this stopover not allowed, or am I missing anything here?
I'm trying to book a one way award ticket from LAX to TPE in December, with a 1 week stopover in SEA. I see award availability in both LAX-SEA on AS on 12/3, and in SEA-TPE on JAL on 12/9.
However, when I combine these two into a multi-city search, it throws a no result.
Is this stopover not allowed, or am I missing anything here?
Jul 23, 2019, 3:58 pm
#3
Join Date: Aug 2015
Location: SEA
Programs: Alaska Airlines MVP Gold
Posts: 301
Try calling in - I recently had this problem with booking SEA-LAX-MEL-PER on a single ticket. Had the agent first do LAX-MEL (since that space is harder to find), and then add the other two legs.
Jul 23, 2019, 5:22 pm
#4
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
OP: What cabin are you trying to book? I haven't had a chance to check into it further, but online, it may be a routing issue since you are already in a gateway city with availability.
A stopover in the US certainly is a possibility. I have done that multiple times both on US and International origins.
James
A stopover in the US certainly is a possibility. I have done that multiple times both on US and International origins.
James
Jul 23, 2019, 5:36 pm
#5
Original Poster
Join Date: Jul 2018
Location: SEA
Programs: AS MVPG, Hilton Diamond
Posts: 34
Thanks Merlinrnr and ft543 for suggesting. I'll call them and will report back.
I'm trying to book into business for the JAL part. LAX-SEA doesn't really matter but First would be optimal.
OP: What cabin are you trying to book? I haven't had a chance to check into it further, but online, it may be a routing issue since you are already in a gateway city with availability.
A stopover in the US certainly is a possibility. I have done that multiple times both on US and International origins.
James
A stopover in the US certainly is a possibility. I have done that multiple times both on US and International origins.
James
Jul 23, 2019, 7:24 pm
#6
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
Jul 23, 2019, 7:30 pm
#7
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
Jul 23, 2019, 8:24 pm
#8
Join Date: Aug 2015
Location: SEA
Programs: Alaska Airlines MVP Gold
Posts: 301
Not on the outbound, but for the return, I routed PER-SYD // 1 week // SYD-LAX-SEA. Were you trying to book via the website?
At this point, I just book the longest segment online (when possible), and then feed segments to the agent on the phone.
My experience is that even if EF/Alaska has individual segment availability, combining things into one search often breaks things.
At this point, I just book the longest segment online (when possible), and then feed segments to the agent on the phone.
My experience is that even if EF/Alaska has individual segment availability, combining things into one search often breaks things.
Jul 23, 2019, 9:27 pm
#9
Original Poster
Join Date: Jul 2018
Location: SEA
Programs: AS MVPG, Hilton Diamond
Posts: 34
Have you tried multi-city from SNA, ONT, BUR? Those are not gateway cities and may rule out trying to reposition from one gateway to another with a stopover in the second gateway city. I too would call AS and advise that you want to fly from SEA as there is J availability and would like to connect to that flight.
James
James
Last edited by Domo5; Jul 23, 2019 at 9:48 pm Reason: Missed the second part of the response.
Jul 23, 2019, 10:13 pm
#10
Join Date: Aug 2015
Location: SEA
Programs: Alaska Airlines MVP Gold
Posts: 301
Jul 23, 2019, 10:44 pm
#11
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Not on the outbound, but for the return, I routed PER-SYD // 1 week // SYD-LAX-SEA. Were you trying to book via the website?
At this point, I just book the longest segment online (when possible), and then feed segments to the agent on the phone.
My experience is that even if EF/Alaska has individual segment availability, combining things into one search often breaks things.
At this point, I just book the longest segment online (when possible), and then feed segments to the agent on the phone.
My experience is that even if EF/Alaska has individual segment availability, combining things into one search often breaks things.
For partners that can be booked online I like the flexibility of being able to change it online. If I book something from the gateway city, I have a segment I can change without having to call AS to add something later. I did that in January on JL, booking HKG-HND-JFK-LAX in J, F, F. Later I changed JFK-LAX to JFK-LAX-PVR F, Y and added a 2 month stopover in JFK all online. I was upgraded on the LAX-PVR segment too.
James
Jul 24, 2019, 10:29 am
#13
Original Poster
Join Date: Jul 2018
Location: SEA
Programs: AS MVPG, Hilton Diamond
Posts: 34
Thanks. This is helpful. I booked the JAL part from SEA to TPE for now. Since it's still pretty early, I'll wait and see if Saver A in the AS leg ever becomes available. I'm hoping the change fee can be waived since I'm MVPG..?
Jul 24, 2019, 4:15 pm
#14
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Jul 24, 2019, 4:23 pm
#15
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James