No courtesy compensation?
Jul 6, 2019, 7:43 pm
#31
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It appears it was an award flight.
Delta business/first leg -- booked into Z fare bucket -- rerouting on an Alaska award
Delta business/first leg -- booked into Z fare bucket -- rerouting on an Alaska award
Jul 6, 2019, 7:51 pm
#32
Join Date: May 2013
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So what exactly are you being compensated for? How was what happened to you detrimental In any way?
Jul 6, 2019, 9:24 pm
#33
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It appears it was an award flight.
Delta business/first leg -- booked into Z fare bucket -- rerouting on an Alaska award
Delta business/first leg -- booked into Z fare bucket -- rerouting on an Alaska award
Jul 6, 2019, 9:34 pm
#34
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The Mods should really close this thread.
Jul 6, 2019, 9:44 pm
#35
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That's exactly what I would have said.....*NO THANKS*....I sure there are many folks would appreciate the non-stop, but to me, arriving 5 hours earlier to your destination should not be assumed to be the only compensation. If the price were similar, I would almost always choose a connection (or two or three) over a non-stop primarily because of the extra miles and honestly, I actually enjoy traveling....if I'm going to give up my carefully thought out seat selections on my AS flights as well as a chance to chill out in a lounge at SEA for a potential middle seat in the back of the plane on DL and have to beg for some ORC miles, I'd better be getting something for helping AS out in an oversold situation.
Jul 6, 2019, 9:49 pm
#36
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While you're perfectly entitled to your opinion, the fact that you have an opinion doesn't make it fact. I resent being called greedy when all I did was write to see whether courtesy compensation on Alaska, similar to what I've received from a direct competitor of Alaska in the recent past, isn't a thing. You might have been triggered by my characterization of the situation as a raw deal, but when how Alaska handled this is compared to how Delta handled a similar situation in which I was involved less than a year ago, I don't know how one could feel that Alaska is competitive on this front.
Jul 6, 2019, 10:02 pm
#37
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The fact that it was an award ticket is immaterial. People snag compensation on award tickets all the time. The Delta ticket that yielded me a $1000 pre-paid American Express card and 3,000 SkyMiles was also an award ticket. Keep coming at me, though, fellow posters. It's a right regular laugh riot.
Jul 6, 2019, 10:05 pm
#38
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This is completely irrelevant and if this thread gets closed, then it'll be because some folks decided to turn it into a snipe fest.
Jul 6, 2019, 10:15 pm
#39
Join Date: Jul 2001
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Delta put me on a competitor, in the same class of travel, with a single connection to STL -- not unlike the single connection that I had on Delta -- and the rerouting got me to STL earlier than if I had insisted on flying the ticket as booked on Delta. Delta gave me a $1000 pre-paid American Express as thanks, as well as 3,000 SkyMiles for all of the messing around that I had to do. My experience doesn't seem to be uncommon on Delta if Internet anecdote is to be believed.
There's always someone else willing to volunteer...
Jul 6, 2019, 10:19 pm
#40
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actually it’s COMPLETELY relevant — you were booked on an AS connecting itinerary, on an award ticket that doesn’t earn miles; they offered you a NONSTOP flight on a non-partner competitor that arrived EARLIER (and that no doubt cost them the walk-up Z fare that Delta was selling), and you still think AS owes you something as a courtesy for helping them out of an oversell situation?
also curious if OP’s AS award ticket was in F ...
Jul 6, 2019, 10:22 pm
#41
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actually it’s COMPLETELY relevant — you were booked on an AS connection on an award ticket that doesn’t earn miles; they offered you a NONSTOP flight on a non-partner competitor that arrived EARLIER (and that no doubt cost them the walk-up Z fare that Delta was selling), and you still think AS owes you something as a courtesy for helping them out of an oversell situation?
Jul 6, 2019, 10:28 pm
#42
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Jul 6, 2019, 10:35 pm
#43
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actually it’s COMPLETELY relevant — you were booked on an AS connecting itinerary, on an award ticket that doesn’t earn miles; they offered you a NONSTOP flight on a non-partner competitor that arrived EARLIER (and that no doubt cost them the walk-up Z fare that Delta was selling), and you still think AS owes you something as a courtesy for helping them out of an oversell situation?
also curious if OP’s AS award ticket was in F ...
As already noted upthread, a deal's a deal. If he wanted a VDB, he could've taken it to the gate and got in 5 hours later if they needed the seat, or traveled as booked. Negotiating in hindsight is not how the game is played.
Jul 6, 2019, 10:46 pm
#44
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I don't think that Delta owes me those miles, but I did solicit some input as to why I was denied them. As the fare basis was Z on my newly-issued boarding pass for Delta, I did write to request mileage credit from Delta, for a Z-class fare/segment on Delta appears to be a mileage-earning fare/segment. The fact that Alaska's ticket number still appeared on the boarding pass didn't strike me as being of vital importance. I thought that there was a shot at getting the miles, so I asked for them. These are all things that I noted in my related Delta forum post.
Jul 6, 2019, 10:48 pm
#45
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