[Rant] AS First Class Is a Bad Joke
#196
Join Date: Mar 2014
Location: US West Coast
Programs: Alaska 100K, Hyatt Gl, Marriott Ti/LTP
Posts: 353
So instead of saying you could say that HA, in its current form, has been around for 14 years, which isn't bad. It's longer than VX was around.
But even with using bankruptcy as your marker, long-term sustainable airlines do exist! WN has been operating for 47 years without a bankruptcy, and AS has been operating for 87 years without a bankruptcy.
#197
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
I'd be careful about saying sustainability is much of a characteristic investors care about. If that was the goal, utilities would be the red hot ticket. Risk and failure are part of the design, so a sustainable company could also be an underperforming one.
#198
Join Date: Mar 2014
Location: US West Coast
Programs: Alaska 100K, Hyatt Gl, Marriott Ti/LTP
Posts: 353
Conversely, something doesn't have to be sustainable to be an excellent investment. VX is a great example of this, it has joined a long list of startups that weren't sustainable as they were operating, but developed holdings (intellectual property like proprietary tech, or real estate like gate leases at SFO and JFK) that were appealing to an already-established business that could make use of those assets, and made the startup investors a ton of money.
#199
Join Date: Oct 2005
Location: SEA
Programs: AS G100K, DL PM, IHG Gold, HHonors Diamond
Posts: 843
Exactly. The business model was not sustainable, so your point didn't make any sense. An airline named HA still exists. It is a different business than your premise of "small business can be sustainable too." Every airline that has been through a bankruptcy or two or three did not have a sustainable business model. In fact, one currently operating has essentially been through 6. HP filed 3x, US filed 2x, AA filed 1x, and when all was said and done, little HP, run by the man with a minibar in his car, runs the whole show, and it is called AA. But it is not the same business.
You know who is missing from this cast of full employment for Chapter 11 attorneys? Alaska Airlines. Whatever this company has done, for better or worse, for richer or poorer, in sickness and in health, death has not done it part. And once the Chapter 11 is done, OldCo is dead, no matter what it is called (except for extremely limited instances). Oh, and WN doesn't seem to be on the list, either, and that company is nearing 50 years of business, no?
You know who is missing from this cast of full employment for Chapter 11 attorneys? Alaska Airlines. Whatever this company has done, for better or worse, for richer or poorer, in sickness and in health, death has not done it part. And once the Chapter 11 is done, OldCo is dead, no matter what it is called (except for extremely limited instances). Oh, and WN doesn't seem to be on the list, either, and that company is nearing 50 years of business, no?
Well said! Once HP took over the bankrupted AA, the old AA was gone. Even though their planes still wear the AA livery, their soul were replaced by the HP spirits.
And WN runs a successful and I believe a sustainable business model. I flew them once recently on a short haul, and they were so efficient in boarding, and their services were great. I don't fly them much at all, but they are certainly not the MacDonald of flying. If you want to compare safety records, WN probably beats most if not all US airlines.
#200
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Compare to other US airlines who fly a similar amount or more, and you will see that AA has had one major maintenance-related issue (engine burst into flames on takeoff) and UA and DL have had none (I'm specify talking about maintenance issues here, not pilot error). I don't see how WN can have four when AA, UA, and DL combined (which is a LOT more flights than WN) can have had one in the same timeframe. I guess it's not sustainable to offer free checked bags and maintain the aircraft properly. I stopped flying them before their planes started falling apart in mid-air but this just affirms my decision.
#201
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,628
...
As for WN, that is basically the McDonald's of flying. It really is a totally different market. If you are willing to take free checked bags and no change fee in exchange for giving up and semblance of a decent product, service, and you are ok with the occasional uncontained engine failure, then WN is the airline for you. You should also eat at McDonald's 3 times a day. The fact that you have explosive gas after eating their food and will die of a heart attack in your 50's is irrelevant! They have the most market share so they must be the best!
This thread is about quality. You are talking about market share, and not even making a reasonable apples-to-apples comparison while doing that.
As for WN, that is basically the McDonald's of flying. It really is a totally different market. If you are willing to take free checked bags and no change fee in exchange for giving up and semblance of a decent product, service, and you are ok with the occasional uncontained engine failure, then WN is the airline for you. You should also eat at McDonald's 3 times a day. The fact that you have explosive gas after eating their food and will die of a heart attack in your 50's is irrelevant! They have the most market share so they must be the best!
This thread is about quality. You are talking about market share, and not even making a reasonable apples-to-apples comparison while doing that.
And no, I've not eaten at McDonald's since 1982, and do not recall when I last stayed (if ever) in a Motel 6.
#202
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
The key is to be educated about what you're getting for your money. I live in PHX and I honestly can't tell the difference between AA and WN on a route less than, say, 2.5 hours. Yes, AA has boarding groups, while WN has exact numbers. Honestly, sometimes WN's boarding is more orderly than AA's because people aren't crowding the gate.
Back to the topic at hand, I sometimes purchase F on AS between PHX and SEA because it is not priced much more than Y around the peak holiday times (and I get luggage and a snack included as well as a big seat). It is a decent product for the discounted F price. I don't need sheer luxury on a 3 hour flight (AA and DL have a slightly better meal on meal flights but not worth $150 more).
Back to the topic at hand, I sometimes purchase F on AS between PHX and SEA because it is not priced much more than Y around the peak holiday times (and I get luggage and a snack included as well as a big seat). It is a decent product for the discounted F price. I don't need sheer luxury on a 3 hour flight (AA and DL have a slightly better meal on meal flights but not worth $150 more).
#203
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
The key is to be educated about what you're getting for your money. I live in PHX and I honestly can't tell the difference between AA and WN on a route less than, say, 2.5 hours. Yes, AA has boarding groups, while WN has exact numbers. Honestly, sometimes WN's boarding is more orderly than AA's because people aren't crowding the gate.
#204
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,628
WN's bread and butter is short flights. The chicken and egg question is whether they found lots of niche/secondary markets to fly which are short so they fly lots of those, or people put up with WN for an hour or two, so that generates the business for them on shorties. My opinion is that there's a lot of people in the latter group. Perks and seat assignments and such matter a lot less on a 1-hour flight.
Yes, a few days after flying JetsuiteX, WN was mildly annoying. But aisles both ways, ample overhead space, drink coupons, relatively on time, convenient airports, short flights, and only one really bad whiff of dirty diaper smell (which never occurs on other airlines), and all was fine. And I was spared the "bad joke" of AS First Class!
#205
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
There's nothing to "put up" with on the short flights unless you really want an F seat. You want a guaranteed window or aisle? You pay $15 to $25 extra. You want a choice of the whole plane? You pay the full Y fare, and they throw in a drink. They even send out drink coupons from time to time.
There's a reason WN has so many short flights. The frustrations of their product are amplified on long flights.
#206
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,628
$15 to $25 extra AND get to the gate before boarding starts. Assigned seats are held until right before door close. That's a big difference. That, and you don't have to pay Full Y to get your pick of the cabin.
There's a reason WN has so many short flights. The frustrations of their product are amplified on long flights.
There's a reason WN has so many short flights. The frustrations of their product are amplified on long flights.
#208
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,628
I do not believe that to be the required case. It typically is, but they don't have to hold your reserved seat if you're not at the gate at the required time, which I believe in the case of AS is T-30.
#209
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
SFO-EWR red-eye, about to take off. No PDB offered. No offer to hang up jackets -- I had to walk up to the front and ask. FA never even came by.
What a joke this airline is. Absolutely no clue what first class is supposed to entail. I just have to keep repeating to myself 15k miles, 15k miles, 15k miles (for the round trip). It's the only redeeming quality.
What a joke this airline is. Absolutely no clue what first class is supposed to entail. I just have to keep repeating to myself 15k miles, 15k miles, 15k miles (for the round trip). It's the only redeeming quality.
#210
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
SFO-EWR red-eye, about to take off. No PDB offered. No offer to hang up jackets -- I had to walk up to the front and ask. FA never even came by.
What a joke this airline is. Absolutely no clue what first class is supposed to entail. I just have to keep repeating to myself 15k miles, 15k miles, 15k miles (for the round trip). It's the only redeeming quality.
What a joke this airline is. Absolutely no clue what first class is supposed to entail. I just have to keep repeating to myself 15k miles, 15k miles, 15k miles (for the round trip). It's the only redeeming quality.
As many people have said before, you can’t have everything. If you want a superior product, you’re going to have to make sacrifices, and that means most likely paying for it. If you're happy to pay that premium now, I suggest you switch to Delta, and leave Alaska in your past. If you’d like to continue to pay economy prices and get first class upgrades for free, no further changes are necessary.