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MVP Gold Check-In and Boarding Group Oddity

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MVP Gold Check-In and Boarding Group Oddity

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Old Apr 4, 2019, 4:03 pm
  #16  
 
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
Had to call in about a different flight issue and brought up the bizzare boarding group with the phone agent. She mentioned that they’ve been getting several reports of this today and that we should just ignore the group letter and board when they call for preboarding of our status levels
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Old Apr 4, 2019, 11:16 pm
  #17  
 
Join Date: Oct 2005
Location: SEA
Programs: AS G100K, DL PM, IHG Gold, HHonors Diamond
Posts: 843
I was flying BWI to SEA today with my co-worker, and my co-worker is a MVP, and his boarding pass showed Group D. He went to talk to the GA, and she couldn't change him back to Group B. The GA told him to board with Group B anyway.

Might be because I got upgraded to F, my BP didn't have that problem.
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Old Apr 5, 2019, 2:10 am
  #18  
 
Join Date: Jul 2017
Location: PNW
Programs: Alaska MVPG, Marriott Plat, Hyatt Explorist, M Life Gold, Wyndham Diamond, Caesars Diamond, IHG Plat
Posts: 19
I am MVP Gold. I have notice more often that my boarding group would always be blank and once it said D group. I just ignore whatever the ticket says and board in the A group
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Old Apr 5, 2019, 8:32 am
  #19  
 
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
Update: by the time I got to the airport, my app was still showing row 8 with boarding group B and my name had dropped off the upgrade list. However, when I went to a kiosk to print my ticket, it gave me a first class boarding pass. Guessing that the app is just having some issues
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Old Apr 5, 2019, 9:04 am
  #20  
 
Join Date: Jan 2005
Location: Portland, OR
Programs: AS MVPG, Hyatt Platinum, Hilton Silver, Hertz Five Star
Posts: 129
Me too

Came here to post this same issue, though I do appear on the upgrade list. MVPG and BP shows "B".
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Old Apr 5, 2019, 9:08 am
  #21  
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Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
I just boarded, went with my usual group.
be_rettSEA likes this.
williwaw is online now  
Old Apr 5, 2019, 10:20 am
  #22  
 
Join Date: Nov 2010
Location: SFO/SEA
Programs: Gold 75K
Posts: 218
Update: I checked with gate agents and they did not see me on the upgrade list either. There were other people at the gate wondering about their boarding group too. We all boarded in our usual positions.
sjbsf is offline  
Old Apr 5, 2019, 7:28 pm
  #23  
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Join Date: Oct 2014
Posts: 10,904
Last year my boarding group was blank a few times. I asked a GA about it once. She seemed surprised and wrote in "B" in pen (I was MVP at the time)
VegasGambler is offline  
Old Apr 7, 2019, 7:46 pm
  #24  
 
Join Date: Aug 2014
Posts: 101
Originally Posted by osubeavers01
I might grab a paper boarding pass at the airport to see if it also shows Group B
One anecdote: this past Wednesday my paper boarding pass (issued at baggage drop) clearly says both "MVP" and "Group D".

I asked the gate agent, who shrugged and said to board with B. (I'm a little unclear on who was supposed to be in A; on at least one of my flights in the last week nobody whatsoever boarded when they called A!)
glitchy is offline  
Old Apr 7, 2019, 7:53 pm
  #25  
 
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
Originally Posted by glitchy
(I'm a little unclear on who was supposed to be in A; on at least one of my flights in the last week nobody whatsoever boarded when they called A!)
I think A group is supposed to be million milers, G75, and gold. At least, that’s the way the announced it for my flight today
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Old Apr 7, 2019, 9:51 pm
  #26  
Original Poster
 
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
Originally Posted by osubeavers01


I think A group is supposed to be million milers, G75, and gold. At least, that’s the way the announced it for my flight today
That’s right.

https://www.alaskaair.com/content/tr...arding-process
williwaw is online now  
Old Apr 8, 2019, 2:48 pm
  #27  
 
Join Date: Nov 2017
Programs: AS 75k, B6 Mosaic
Posts: 61
Am 75k and just checked in for a flight tomorrow, seeing group 'B'. Definitely feels like an IT issue/bug. Plan to just board when 75ks summoned..
mikeysf is offline  
Old Apr 8, 2019, 3:27 pm
  #28  
 
Join Date: Nov 2010
Location: SFO/SEA
Programs: Gold 75K
Posts: 218
I had the glitch last Thursday 4/4 for my outbound flight, but everything was normal for my return flight this morning 4/8..
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Old Apr 8, 2019, 3:40 pm
  #29  
 
Join Date: Dec 2007
Location: USA
Programs: AS MVPG75k
Posts: 330
Still an issue this morning on my 4/8 SFO-IAD flight. Group D on a premium class seat & 75k status.
jjmadison is offline  
Old Apr 8, 2019, 6:18 pm
  #30  
 
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
I'd be curious if it's happening in the reverse at all - e.g., non-elite folks in saver fares randomly getting Group A or B, etc.
be_rettSEA is offline  


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