Alaska Lounge Member Access to AA Admirals Club
Everything I have read indicates that Alaska Lounge members have access to AA Admirals Clubs, both arrival and departure. This past week, I didn't have too much trouble at JFK (had to explain, but at least he did look it up and admit me), but was refused entry at the LHR arrival lounge, and then had to talk my way into the departure lounge at LHR terminal 3 on the way home, as the reception desk said I didn't have high enough access. She let me in because it was empty. (This was NOT the Flagship, just the regular Admirals Club.)
For those of you who do use your Alaska membership at AA or other partner lounges, do you also have these issues? |
The arrivals lounge at LHR is not part of the Admirals Club network. AA is very strict on who, among their own flyers, can get in there, so no surprise Alaska flyers would be denied entry.
https://www.aa.com/i18n/travel-info/...als-lounge.jsp |
Originally Posted by tom911
(Post 30882898)
The arrivals lounge at LHR is not part of the Admirals Club network. AA is very strict on who, among their own flyers, can get in there, so no surprise Alaska flyers would be denied entry.
https://www.aa.com/i18n/travel-info/...als-lounge.jsp Is there something special I should be telling them to make this process easier? I am new to AS Lounge membership. |
Originally Posted by Freckles68
(Post 30882929)
Is there something special I should be telling them to make this process easier? I am new to AS Lounge membership.
https://www.alaskaair.com/content/ai...tion-and-hours |
I would raise this with AS. AA could care less about you, but it is AS which sold you the membership and told you that access at LHR was included.
|
I do think maybe AS ought to clarify this on their website, though:
Alaska Lounge members have access to the select Admirals Club locations listed below when arriving or departing that day on a purchased or redeemed-mileage ticket on Alaska Airlines or American Airlines |
Originally Posted by Freckles68
(Post 30883341)
I do think maybe AS ought to clarify this on their website, though:
Alaska Lounge members have access to the select Admirals Club locations listed below when arriving or departing that day on a purchased or redeemed-mileage ticket on Alaska Airlines or American Airlines |
The departures lounge in T3 it sounds like you should've certainly had access to without any problem. Likely the agent was just a bit confused as they probably don't see a high volume of us coming through.
I had the same problem when trying to access the BA Galleries Lounge in T3 as an MVP Gold. The agent seemed perplexed because my boarding pass didn't have a "lounge access" printed or stamped on it which they are used to seeing apparently (my boarding passes in CDG & REK had these indicators as I was in business). |
No arrivals access at Admirals Club
I had some time before a meeting after landing at John Wayne and I was told very specifically that the Alaska/American club arrangement did not allow for arrivals admission. Was I given bad information?
|
Yes. According to Alaska’s website, you have access to AA lounges for both arrivals and departures. |
Originally Posted by Freckles68
(Post 30882824)
Everything I have read indicates that Alaska Lounge members have access to AA Admirals Clubs, both arrival and departure. This past week, I didn't have too much trouble at JFK (had to explain, but at least he did look it up and admit me), but was refused entry at the LHR arrival lounge, and then had to talk my way into the departure lounge at LHR terminal 3 on the way home, as the reception desk said I didn't have high enough access. She let me in because it was empty. (This was NOT the Flagship, just the regular Admirals Club.)
For those of you who do use your Alaska membership at AA or other partner lounges, do you also have these issues? No issues with AA at ORD for departure use of lounge and in Nashville. |
I had problems at London Heathrow. Upon departure, the woman at the Admirals Club said categorically that I was not eligible for access. Even though the Alaska website specifically lists LHR as a partner location.
I'm guessing the staff in the domestic lounges are better informed than the international ones, but I really don't want to face this hassle every time I travel... ugh. |
Originally Posted by Freckles68
(Post 30882824)
Everything I have read indicates that Alaska Lounge members have access to AA Admirals Clubs, both arrival and departure. This past week, I didn't have too much trouble at JFK (had to explain, but at least he did look it up and admit me), but was refused entry at the LHR arrival lounge, and then had to talk my way into the departure lounge at LHR terminal 3 on the way home, as the reception desk said I didn't have high enough access. She let me in because it was empty. (This was NOT the Flagship, just the regular Admirals Club.)
For those of you who do use your Alaska membership at AA or other partner lounges, do you also have these issues? |
Originally Posted by pipeliner
(Post 30902007)
You didn't say, but were you on an AA ticket (obviously not an AS ticket with that routing)? If not, that would explain it.
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Admirals Clubs allow for arrival access
Originally Posted by CAVU
(Post 30890637)
I had some time before a meeting after landing at John Wayne and I was told very specifically that the Alaska/American club arrangement did not allow for arrivals admission. Was I given bad information?
The United Club at Phoenix will NOT allow arrivals access (I have tried twice and was denied access on one of the two ocassions). I prefer the UA lounge to the Admirals clubs at Phoenix, but UA is kinda a stickler there. |
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