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AS Mobile App - Questions / Comments / Suggestions

AS Mobile App - Questions / Comments / Suggestions

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Old Mar 4, 19, 3:41 pm
  #16  
brp
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Originally Posted by ashill View Post
I added my Known Traveler Number (which I had thought was already in the reservation) this morning through the iOS app. Checked back just, now, and it showed as blank both before and after a refresh. However, when I check the reservation on the web site in a desktop browser, it says "Known Traveler number has already been collected for this traveler." It also says
For the reservations for which I added the KTN on the app (as others, all reservations on the web show it as there), it has stuck (so far). But no number of refreshes on the other reservations populate the other reservations. Log out/log in did not do it either.

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Old Mar 5, 19, 6:58 pm
  #17  
 
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Originally Posted by KevPNW View Post
Just noticed that the app now allows you to add Mileage Plan, KTN, and Redress numbers by tapping on the passenger name when viewing an upcoming trip. Seems like there may be a few bugs to work out as only 1/5 upcoming trips show my KTN attached to the reservation, whereas the website has it attached to all.

Am I the only one who finds the "redress number" text showing below the KTN super confusing?
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Old Mar 15, 19, 8:55 pm
  #18  
 
Join Date: Dec 2017
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So where did we end up on this? I have my TSA Pre number in my Alaska profile, but the field is blank in my upcoming flight on the app. Am I covered?
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Old Mar 15, 19, 9:14 pm
  #19  
 
Join Date: Dec 2017
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Refreshed Alaska App

I recently messaged Alaska via FB messenger to ask about a bug in the Alaska app I encountered. They said they'd forward my comment to the IT team, and more interestingly they said a refresh of the app was on the list for 2019. With that said, what's on your wish list for improvements and new functions in the "refreshed" Alaska App?

My wish list:
  • checked bag tracking
  • Providing the baggage carousel number after landing
  • Make it easier to filter on upgrade fare types when looking to book a reservation
  • On the Book a Flight menu, make the Depart and Return fields one field/ selection (like the united app).
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Old Mar 15, 19, 9:28 pm
  #20  
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#1 booking with AS wallet in-app. It's annoying to have to always book on desktop.
#2 canceling a flight in-app.
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Last edited by jjmadison; Mar 16, 19 at 12:31 pm
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Old Mar 15, 19, 9:55 pm
  #21  
 
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+1 bag tracking
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Old Mar 15, 19, 9:58 pm
  #22  
 
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Originally Posted by Tracer_SEA View Post
Am I the only one who finds the "redress number" text showing below the KTN super confusing?
Try having a corporate travel coordinator who puts the KTN in the redress field from time to time...
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Old Mar 15, 19, 10:02 pm
  #23  
 
Join Date: Jan 2018
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As far as I know, waitlist can come out blank and will not refresh if you accidentally click it before check-in. This error has been known for a few years now, I believe.
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Old Mar 15, 19, 10:04 pm
  #24  
 
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Heh. How about a stopwatch for the BSG that is automatically activated when the arrival ding chimes?
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Old Mar 15, 19, 10:08 pm
  #25  
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Originally Posted by ASA_1 View Post
So where did we end up on this? I have my TSA Pre number in my Alaska profile, but the field is blank in my upcoming flight on the app. Am I covered?
I havenít had any pre-check issues even though the app doesnít reflect my KTN.
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Old Mar 15, 19, 10:45 pm
  #26  
 
Join Date: Mar 2017
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Originally Posted by KevPNW View Post

I havenít had any pre-check issues even though the app doesnít reflect my KTN.
Is your KTN in your profile? Sometimes the KTN isn't populated into the reservation. Call AS to inquire on your particular reservation and add it if it isn't there. If you have already checked-in, simply check-in again and your boarding pass should reflect TSA Pre after the reservation is updated.

James in Los Angeles.
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Old Mar 15, 19, 11:06 pm
  #27  
 
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Originally Posted by NoLaGent View Post
Heh. How about a stopwatch for the BSG that is automatically activated when the arrival ding chimes?
Multi-city bookings
Filter out Saver fares
Have the lowest fare in the date header reflect the lowest fare for the upgrade type selected.
Ability to search for GGU eligible fares and apply the GGU certificate(s)

On a lighter note,

Order a PDB
Book a functional & clean pmVX F seat.
A BSG Coupon for not delivering your carry-on.

James in Los Angeles
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Old Mar 16, 19, 12:14 am
  #28  
 
Join Date: Apr 2017
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It wasnít showing for me but App team saw it. No problems flying. Now showing up in app correctly.
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Old Mar 16, 19, 4:32 am
  #29  
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Originally Posted by Flying for Fun View Post
Multi-city bookings
Filter out Saver fares
Have the lowest fare in the date header reflect the lowest fare for the upgrade type selected.
Ability to search for GGU eligible fares and apply the GGU certificate(s)

On a lighter note,

Order a PDB
Book a functional & clean pmVX F seat.
A BSG Coupon for not delivering your carry-on.

James in Los Angeles
They basically don't give PDBs, buddy.
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Old Mar 16, 19, 4:33 am
  #30  
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Originally Posted by Flying for Fun View Post
Multi-city bookings
Filter out Saver fares
Have the lowest fare in the date header reflect the lowest fare for the upgrade type selected.
Ability to search for GGU eligible fares and apply the GGU certificate(s)

On a lighter note,

Order a PDB
Book a functional & clean pmVX F seat.
A BSG Coupon for not delivering your carry-on.

James in Los Angeles
On the 321 you sure can.
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