AS changes AA mileage plan credit page to exclude codeshares
#1
Original Poster
Join Date: Nov 2018
Location: NYC
Programs: AS 75K, DL Platinum
Posts: 631
AS changes AA mileage plan credit page to exclude codeshares
There have been several threads about receiving Mileage Plan credit when flying on partner airlines with different marketing/operating carriers. Many partner pages on alaskaair.com state the flight must be marketed *and* operated by the carrier to qualify. However, until veryrecently, the AA page did NOT carve out this exception. I took screenshot at the time: https://www.docdroid.net/q5W25ah/aa-as-partnership.pdf. It simply says that all international American flights qualify (and provides an earning tables).
They've since changed it to use the same language as the other pages to explicitly exclude codeshares.
Here is my question -- about a month ago, before AS changed the page, I bought an AA ticket ... all on JL metal. I read the AA page very carefully at the time, because I wanted to be sure I'd earn EQMs on AS. However, now it looks like my ticket is excluded and technically, I earn nothing. What do folks think is most likely:
1) AS gives nothing
2) AS credits according to the JL chart, but I'll have to request it manually
3) AS honors what they had originally posted when I bought the ticket, and credits according to the AA chart
I'm interested because if the answer is #1 , I might consider paying the change fee to rebook. Quite a few EQMs on the line.
I'm also curious if folks think it's worth contacting Mileage Plan ahead of time? Since the "official" answer is probably #1 , I'm a bit hesitant to do so.
They've since changed it to use the same language as the other pages to explicitly exclude codeshares.
Here is my question -- about a month ago, before AS changed the page, I bought an AA ticket ... all on JL metal. I read the AA page very carefully at the time, because I wanted to be sure I'd earn EQMs on AS. However, now it looks like my ticket is excluded and technically, I earn nothing. What do folks think is most likely:
1) AS gives nothing
2) AS credits according to the JL chart, but I'll have to request it manually
3) AS honors what they had originally posted when I bought the ticket, and credits according to the AA chart
I'm interested because if the answer is #1 , I might consider paying the change fee to rebook. Quite a few EQMs on the line.
I'm also curious if folks think it's worth contacting Mileage Plan ahead of time? Since the "official" answer is probably #1 , I'm a bit hesitant to do so.
#2
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
There have been several threads about receiving Mileage Plan credit when flying on partner airlines with different marketing/operating carriers. Many partner pages on alaskaair.com state the flight must be marketed *and* operated by the carrier to qualify. However, until veryrecently, the AA page did NOT carve out this exception. I took screenshot at the time: https://www.docdroid.net/q5W25ah/aa-as-partnership.pdf. It simply says that all international American flights qualify (and provides an earning tables).
#3
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
The outlier nature of the AA partner terms has been brought up before, and I'd just assumed that it was an oversight when the page was being updated for the semi-divorce; looks like I may have been right. As you may have gleaned from the other partner codeshare discussions, it'll most likely be 2, though the terms do still say 1 and I wouldn't count on getting the credit.
#5
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
For domestic flights
To earn Mileage Plan miles on flights within the United States and Puerto Rico, American-operated flights must be marketed by Alaska Airlines. This includes American Airlines operated flights purchased as Alaska Airlines flights (AS) 4000-4799, 6000-6999, 8001-8199, or 8201-8999.
Base miles and class of service bonuses earned are based on the Alaska Airlines earning chart.
View the Alaska Airlines earning chart.
Then for International AA it gives the chart. so that has not changed.
#9
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James on the Oceania Marina in Faa'a Tahiti.
#10
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
That is generally how codeshares are credited but will require a manual request after completing the flight(s). If you want something to fall back on I suggest texting them at 82008 rather than calling so you have record of the conversation should it be required later in an instance of "this what I was advised." Alternatively, you can email AS at [email protected] which will have a definitive answer and a reference number.
James on the Oceania Marina in Faa'a Tahiti.
James on the Oceania Marina in Faa'a Tahiti.
#11
Original Poster
Join Date: Nov 2018
Location: NYC
Programs: AS 75K, DL Platinum
Posts: 631
Thanks everyone for the input (especially estnet for calling in). Feeling much less panicked. Slightly bummed the JL chart means half the EQM (booked into I, which is 150% on AA but only 70% on JL), but it's definitely better than 0%. And I am excited to try JL for the first time.
#12
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Thanks everyone for the input (especially estnet for calling in). Feeling much less panicked. Slightly bummed the JL chart means half the EQM (booked into I, which is 150% on AA but only 70% on JL), but it's definitely better than 0%. And I am excited to try JL for the first time.
#13
Original Poster
Join Date: Nov 2018
Location: NYC
Programs: AS 75K, DL Platinum
Posts: 631
Appreciate you posting the follow-up when you get it.
#14
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
That is generally how codeshares are credited but will require a manual request after completing the flight(s). If you want something to fall back on I suggest texting them at 82008 rather than calling so you have record of the conversation should it be required later in an instance of "this what I was advised." Alternatively, you can email AS at [email protected] which will have a definitive answer and a reference number.
James on the Oceania Marina in Faa'a Tahiti.
James on the Oceania Marina in Faa'a Tahiti.
"Thank you, however your chart shows I fare on Japan earns 70% base miles plus 100% bonus. I interpreted this as 70% counting toward status and mileage redemption and 100% counting toward redemption so total miles to redeem 170% mileage flown.
However when I spoke to one of your leads on the phone I was told that the 70% counts toward status, but only 100% counts for mileage redemption!
Can you clarify?"
Has anyone actually done this? My flight is sfo-kul about 8k miles each way, AA issued i* fare (JL metal) so AA tells me I'll get 35k, at 170 I'd get around 27k, but at 70 only 11k - all rt.
Last edited by estnet; Mar 1, 2019 at 5:25 pm
#15
Original Poster
Join Date: Nov 2018
Location: NYC
Programs: AS 75K, DL Platinum
Posts: 631
What the phone agent said makes no sense ... how is it "additional" or a "bonus" if it's not added to the base?
When I've flown AA I class in the past (on AA ticket/metal), I received 100%+50% for a total of 150% on both EQM and RDM, as you'd expect.
One takeaway here seems to be HUCA if you get your miles denied entirely, since there seems to be lots of variance on the messaging.
When I've flown AA I class in the past (on AA ticket/metal), I received 100%+50% for a total of 150% on both EQM and RDM, as you'd expect.
One takeaway here seems to be HUCA if you get your miles denied entirely, since there seems to be lots of variance on the messaging.