Alert - First booking cx 885 (LAX-HKG) changed to bus NO NOTICE
#1
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Alert - First booking cx 885 (LAX-HKG) changed to bus NO NOTICE
Apparently Cathay is changing the equipment for 885 to NO F
I had an award booking sfo-lax-bkk in May. A few days ago I received an email of change of time - no problem - sfo-lax changed by 30 minutes. A few days later I received a new ticket, but my lax-hkg had changed from F to C!!!
When I called Alaska they said CX said change of aircraft so no F - apparently CX is changing the aircraft between now and May (don't know when)! Had I not been connecting with the time change on AS I would not know until????
NO NOTIFICATION BY CX OR AS THAT THE CHANGE HAD BEEN MADE
So I now have time to make other plans - but if you have award booking on this flight might be a good idea to check when the equipment change occurs and take action now.
I had an award booking sfo-lax-bkk in May. A few days ago I received an email of change of time - no problem - sfo-lax changed by 30 minutes. A few days later I received a new ticket, but my lax-hkg had changed from F to C!!!
When I called Alaska they said CX said change of aircraft so no F - apparently CX is changing the aircraft between now and May (don't know when)! Had I not been connecting with the time change on AS I would not know until????
NO NOTIFICATION BY CX OR AS THAT THE CHANGE HAD BEEN MADE
So I now have time to make other plans - but if you have award booking on this flight might be a good idea to check when the equipment change occurs and take action now.
#2
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Apparently Cathay is changing the equipment for 885 to NO F
I had an award booking sfo-lax-bkk in May. A few days ago I received an email of change of time - no problem - sfo-lax changed by 30 minutes. A few days later I received a new ticket, but my lax-hkg had changed from F to C!!!
When I called Alaska they said CX said change of aircraft so no F - apparently CX is changing the aircraft between now and May (don't know when)! Had I not been connecting with the time change on AS I would not know until????
NO NOTIFICATION BY CX OR AS THAT THE CHANGE HAD BEEN MADE
So I now have time to make other plans - but if you have award booking on this flight might be a good idea to check when the equipment change occurs and take action now.
I had an award booking sfo-lax-bkk in May. A few days ago I received an email of change of time - no problem - sfo-lax changed by 30 minutes. A few days later I received a new ticket, but my lax-hkg had changed from F to C!!!
When I called Alaska they said CX said change of aircraft so no F - apparently CX is changing the aircraft between now and May (don't know when)! Had I not been connecting with the time change on AS I would not know until????
NO NOTIFICATION BY CX OR AS THAT THE CHANGE HAD BEEN MADE
So I now have time to make other plans - but if you have award booking on this flight might be a good idea to check when the equipment change occurs and take action now.
James
#3
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
My point is that I was NOT notified - only found out in the email with ticket reissue when I looked at detail! I WAS notified of a 30 minute schedule change but not the change of service therefore trying to alert others who might be interested.
#4
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
This is why it's a good idea to garden your bookings on a regular basis.
#5
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
This is why it's a good idea to garden your bookings on a regular basis.
I know I would have been grateful to be alerted to this if the airlines don't feel it's their responsibilty to do it - I can't check all my bookings all the time - AND the reservation before the ticket was reissued still showed my seat as F (I believe - don't check every day) in the AS system,
#6
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
So when I find something like this I shouldn't share it to alert others?????
I know I would have been grateful to be alerted to this if the airlines don't feel it's their responsibilty to do it - I can't check all my bookings all the time - AND the reservation before the ticket was reissued still showed my seat as F (I believe - don't check every day) in the AS system,
I know I would have been grateful to be alerted to this if the airlines don't feel it's their responsibilty to do it - I can't check all my bookings all the time - AND the reservation before the ticket was reissued still showed my seat as F (I believe - don't check every day) in the AS system,
#8
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
#9
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
#10
Join Date: Jan 2017
Location: PHX, ICN
Programs: OZ Diamond Plus, Marriott Gold
Posts: 502
#11
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
2. How do you check this? Is it enough to look at the reservation in the Alaska app it do you need to go to the partner airline web page?
#12
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
I can't speak to cabin downgrades specifically, but in the past when I've had aircraft changes on partner awards, the previous aircraft type has still shown on the AS site and mobile app. So far I've only seen this when the flight number has stayed the same.
#13
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
#14
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
Call AS and ask them to request that CX open up Z inventory on CX881/883 the night before.
CX is randomly sending aircraft with no F to SFO/LAX - not a specific flight reliably, so you need to check your specific dates.
CX is randomly sending aircraft with no F to SFO/LAX - not a specific flight reliably, so you need to check your specific dates.
#15
Original Poster
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Do you have further info on the "random" aircraft change since I have other flights coming up sfo/lax?