estnet

Apparently Cathay is changing the equipment for 885 to NO F

I had an award booking sfo-lax-bkk in May. A few days ago I received an email of change of time - no problem - sfo-lax changed by 30 minutes. A few days later I received a new ticket, but my lax-hkg had changed from F to C!!!
When I called Alaska they said CX said change of aircraft so no F - apparently CX is changing the aircraft between now and May (don't know when)! Had I not been connecting with the time change on AS I would not know until????
NO NOTIFICATION BY CX OR AS THAT THE CHANGE HAD BEEN MADE
So I now have time to make other plans - but if you have award booking on this flight might be a good idea to check when the equipment change occurs and take action now.

Flying for Fun

I flew CX 885 on February 7th and was advised of the downgrade to J months ahead. AS processed a 20K mile return. Still a great flight. When you are booking far out, there is always a chance things will change. I take those in stride.

James

estnet

My point is that I was NOT notified - only found out in the email with ticket reissue when I looked at detail! I WAS notified of a 30 minute schedule change but not the change of service therefore trying to alert others who might be interested.

jinglish

This is why it's a good idea to garden your bookings on a regular basis.

estnet

So when I find something like this I shouldn't share it to alert others?????
I know I would have been grateful to be alerted to this if the airlines don't feel it's their responsibilty to do it - I can't check all my bookings all the time - AND the reservation before the ticket was reissued still showed my seat as F (I believe - don't check every day) in the AS system,

Flying for Fun

Clearly, you are upset. My experience differs significantly. Of course it would still show F before the ticket reissue.The reissue was required because of the equipment change and loss of an F cabin. AS doesn't dictate what equipment CX utilizes on a route.

Mountain Explorer

Am I the only one who was trying to figure out how a bus could operate LAX-HKG?

estnet

OK, ok business, C or U depending on your preference

Flying for Fun

Drive it onto a ship. Great MPG!

James

SightseeMC

Plus the amount of Greyhound Rewards you earn will get you a free round trip from Albuquerque to Boise!

VegasGambler

1. Who were you notified by (AS or CX)?
2. How do you check this? Is it enough to look at the reservation in the Alaska app it do you need to go to the partner airline web page?

jinglish

Where on earth in my one-sentence post do you think I implied that?
I can't speak to cabin downgrades specifically, but in the past when I've had aircraft changes on partner awards, the previous aircraft type has still shown on the AS site and mobile app. So far I've only seen this when the flight number has stayed the same.

Flying for Fun

AS, AS!

PVDtoDEL

Call AS and ask them to request that CX open up Z inventory on CX881/883 the night before.

CX is randomly sending aircraft with no F to SFO/LAX - not a specific flight reliably, so you need to check your specific dates.

estnet

As for me - I made a mistake (based on JL availability for the date which disappeared before I could book it) I was able to cancel w/o penalty. They did offer to ask CX to open up Z on another flight but said it would be at least 3 days (and there were other complications as I was connecting to this flight and I thought the chances of CX obliging was low b/c of the mistake fare) and I made a bad decision based on my thought I could just book on JL (still a possibility as flight is not right away)

Do you have further info on the "random" aircraft change since I have other flights coming up sfo/lax?