Alaska upgraded an non-revenue employee before me
Feb 6, 2019, 11:43 pm
#46
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It took them a week to respond to my complaint, enough time to properly investigate this. While it's possible that I had an incompetent customer service rep who didn't know about deadheading policies, it's just as likely that there were some policy violations and they are trying to cover it up.
Feb 7, 2019, 4:22 am
#47
Join Date: May 2000
Location: houston, tx,usa
Posts: 86
I am a pilot for a major airline who commutes to work. I buy tickets most of the time. I am platinum on UA and Platinum Pro in AA. It is possible that the pilot bought a first class ticket. It is also possible he worked for numerous aviation companies that pay for the their pilots to travel to be in position to work. Easy to make assumptions that may not always be right,
Feb 7, 2019, 7:49 am
#48
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I am a pilot for a major airline who commutes to work. I buy tickets most of the time. I am platinum on UA and Platinum Pro in AA. It is possible that the pilot bought a first class ticket. It is also possible he worked for numerous aviation companies that pay for the their pilots to travel to be in position to work. Easy to make assumptions that may not always be right,
Feb 7, 2019, 9:29 am
#49
Join Date: Nov 2008
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http://vi.rtuo.us/forum/docs/contrac...-full-text.pdf
This is the 2013 TA, but it should be similar to the current contract.
This is the 2013 TA, but it should be similar to the current contract.
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- Deadhead Five Hours or Less: Seating will be provided in the following order with respect to deadheads of five hours (5:00) or less, unless described in A.1 above.
- First Class, if available.
(1) FirstClassAvailability:Firstclassseatingshallbe made available to deadheading pilots provided first class revenue passengers are not displaced.
- First Class, if available.
-
Feb 7, 2019, 9:37 am
#50
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Feb 7, 2019, 10:11 am
#51
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[/LIST][/LIST][/LIST]Interesting. Thanks for this. Interpreted according to plain language, this would apply to award redemptions, GGU-at-booking upgrades and upgrades made within priority windows prior to day of travel. That's some impressive bumping authority. I'm guessing it doesn't come into play very often. Glad it's never happened to me.
Note that the category of revenue passengers basically includes any passenger who is not traveling as a nonrev (including must fly or positive space nonrevs). In particular, someone flying on an award ticket (purchased with miles, for example) would be considered to be a revenue passenger. A first class passenger might not exclude those with confirmed upgrades or someone who already has a first class seat assignment, rather than only those having first class tickets (purchased using either money or miles).
Feb 7, 2019, 10:12 am
#52
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Feb 7, 2019, 10:21 am
#53
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My understanding is that at least parts of the contract would be in annual reports and otherwise available to shareholders as some sort of required disclosure since the details of any such contract, including working conditions and employee benefits as well as salary increases, would be expected to materially impact stock prices. Moreover, when it's negotiation time, one union always seems to know details of the contract that was just negotiated by a different union or with a different company in the same industry for benchmark comparison purposes. [This wouldn't apply to privately held companies or airlines that are government owned, but other regulations could compell disclosure in these (rather rare in the context of this discussion) cases.]
Feb 7, 2019, 10:54 am
#54
Join Date: Jul 2015
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Note that the category of revenue passengers basically includes any passenger who is not traveling as a nonrev (including must fly or positive space nonrevs). In particular, someone flying on an award ticket (purchased with miles, for example) would be considered to be a revenue passenger.
THIS. "Revenue" as it pertains to tickets basically means "not nonrev," guys, not "paid with cash."
Feb 7, 2019, 11:25 am
#55
Join Date: Mar 2000
Location: Seattle
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Posts: 1,093
On a different note:
You can get all the explanations you want, whether correct or not, waste your and the airline's time, and it still doesn't matter. You didn't get upgraded in the end.
Stop worrying so much about why it happens, and instead concern yourself with how often it happens. The information is not going to be reliable, the outcome is.
Decide your loyalty on what you get, not what information makes you feel.
You can get all the explanations you want, whether correct or not, waste your and the airline's time, and it still doesn't matter. You didn't get upgraded in the end.
Stop worrying so much about why it happens, and instead concern yourself with how often it happens. The information is not going to be reliable, the outcome is.
Decide your loyalty on what you get, not what information makes you feel.
AS publishes certain benefits for us "elite" customers but they are not guaranteed and I don't consider myself entitled to them. How AS decides who sits where is not my business. I consider an upgrade to First Class a gift and I'm grateful for it when I can get it.
Having flown AS and another carrier this past weekend, I can't express enough how happy I was to settle into my seat on AS51/05FEB for the final leg of my trip. It felt like being home...even in the Main Cabin.
Feb 7, 2019, 2:23 pm
#57
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Feb 7, 2019, 4:54 pm
#58
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After reading multiple people post this, it just (finally) clicked in my head. Better late than never. Just because someone is on the standby list does NOT mean that they are not paid F, which would put them ahead of a complimentary elite upgrade for an empty F seat (right?)
I have certainly been in paid F on the standby list before, though on VX which didn't have complimentary upgrades (thus making the logic a lot simpler)
I have certainly been in paid F on the standby list before, though on VX which didn't have complimentary upgrades (thus making the logic a lot simpler)
Feb 8, 2019, 9:34 am
#60
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