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Priority Pass and Denied Entry at Alaska Lounges Because of Space - 2019 and Later

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Old Feb 4, 2019, 3:52 pm
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Last edit by: rustykettel
Alaska Lounges in ANC, LAX, PDX, and JFK accept Priority Pass (PP) on space-available (limited) basis.

Alaska Lounges in SEA no longer accept Priority Pass. (AS Lounges in SEA Leaving Priority Pass (9/1/2018)

2018 and earlier version of this thread.
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Priority Pass and Denied Entry at Alaska Lounges Because of Space - 2019 and Later

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Old May 26, 2019, 7:20 pm
  #91  
 
Join Date: Apr 2019
Location: LAX/ONT
Programs: AS 100K, Hilton Diamond, IHG Plat, Marriott G, Hertz PC, Avis PC
Posts: 518
Originally Posted by pcoll

has the remodel been completed.? They told me that they are closing at 8pm every night so work can be done overnight. This was the option over closing entirely for a period of time.
No, but they didn't clear the lounge at 8. Maybe workers are off for the memorial day weekend too.
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Old May 26, 2019, 8:13 pm
  #92  
 
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
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Originally Posted by pcoll

has the remodel been completed.? They told me that they are closing at 8pm every night so work can be done overnight. This was the option over closing entirely for a period of time.
I was in the lounge this morning, one of the concierges said 2 weeks for the bar to be done, which then leaves the food area (unless thats not being touched)
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Old May 26, 2019, 9:37 pm
  #93  
 
Join Date: Feb 2015
Location: Seattle
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Originally Posted by UAPremierExec
I was in the lounge this morning, one of the concierges said 2 weeks for the bar to be done, which then leaves the food area (unless thats not being touched)
The food area is being done next. One of the concierges I am friends with said That is the one they are dreading the most. It was easy to set up temp bar table.
Pancake machine can be moved and hopefully the coffee machine to temp location for use. They are not sure if they are going to be able to offer soup and salad (mid-day and evening)
It is all the big machines they have plugged in that will be an issue. The soft drink, mini fridge, Starbucks coffee machine etc will all be pulled out for remodel.
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Old May 26, 2019, 9:49 pm
  #94  
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Join Date: Dec 2006
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Originally Posted by pcoll
The food area is being done next. One of the concierges I am friends with said That is the one they are dreading the most. It was easy to set up temp bar table.
Pancake machine can be moved and hopefully the coffee machine to temp location for use. They are not sure if they are going to be able to offer soup and salad (mid-day and evening)
It is all the big machines they have plugged in that will be an issue. The soft drink, mini fridge, Starbucks coffee machine etc will all be pulled out for remodel.
Sounds like quite the mess...

Please keep us posted. Hope to see the ANC lounge in a few days (pending sign placement).
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Old May 26, 2019, 11:26 pm
  #95  
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I was at the JFK lounge a when it opened at 5am last Thursday. 1 couple waiting to get in due to paid F (on a BA ticket), one group of 3 who were PP, and me (paid F on a JL business class ticket). When I left the lounge to go board at 6:15 or so they were just putting the sign out; it was starting to get busy.

It was my first time in an AS lounge. I can see why people like it; it's more stylish, comfortable, and generally better than other club lounges I've been to. But, given the food offerings, I still prefer to use my PP for restaurants than this, or any other club lounge. Getting a hot meal and/or a quality (not well) drink is usually my main consideration (maybe, not at 5am though)

I think I'm just not a lounge kind of guy. I don't go to hotel lounges either despite having access due to my Hyatt status. (An F lounge with full table service meals is different, of course... I still miss getting to go to the VS lounge in SFO).

But, overall, I was impressed.... it's definitely ahead of the competition.
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Old May 27, 2019, 10:51 am
  #96  
 
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,290
Originally Posted by VegasGambler
I was at the JFK lounge a when it opened at 5am last Thursday. 1 couple waiting to get in due to paid F (on a BA ticket), one group of 3 who were PP, and me (paid F on a JL business class ticket). When I left the lounge to go board at 6:15 or so they were just putting the sign out; it was starting to get busy.

It was my first time in an AS lounge. I can see why people like it; it's more stylish, comfortable, and generally better than other club lounges I've been to. But, given the food offerings, I still prefer to use my PP for restaurants than this, or any other club lounge. Getting a hot meal and/or a quality (not well) drink is usually my main consideration (maybe, not at 5am though)

I think I'm just not a lounge kind of guy. I don't go to hotel lounges either despite having access due to my Hyatt status. (An F lounge with full table service meals is different, of course... I still miss getting to go to the VS lounge in SFO).

But, overall, I was impressed.... it's definitely ahead of the competition.
JFK is probably the best of their lounges. Seattle updates are catching up. But I think they developed the new concept at JFK.
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Old May 27, 2019, 11:41 am
  #97  
 
Join Date: Apr 2019
Location: LAX/ONT
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LAX Memorial Day morning at 9:25, there’s a line downstairs for everyone, completely full in the lounge. PP don’t even think about it.
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Old Jun 1, 2019, 10:25 pm
  #98  
 
Join Date: Jun 2019
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Denied on 6/1

I have PP through Amex Platinum card, was denied access to LAX Alaska lounge on 6/1 morning and was told that the lounge was at capacity, they let other non-PP holders in. Total BS. Was treated like second citizen. Lots of PP customers were denied and left frustrated by the elevator. I called Amex to complain, and they issued me a $50 credit.
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Old Jun 1, 2019, 10:32 pm
  #99  
 
Join Date: Mar 2017
Location: British Columbia
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Originally Posted by MacGyver1213
I have PP through Amex Platinum card, was denied access to LAX Alaska lounge on 6/1 morning and was told that the lounge was at capacity, they let other non-PP holders in. Total BS. Was treated like second citizen. Lots of PP customers were denied and left frustrated by the elevator. I called Amex to complain, and they issued me a $50 credit.
The Alaska Lounge in LAX is under construction! Should they deny AL/AA Members access because PP wants in? Nice gesture on the part of Amex. PP doesn't guarantee access but you do have other options.

James
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Old Jun 1, 2019, 10:37 pm
  #100  
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Originally Posted by MacGyver1213
I have PP through Amex Platinum card, was denied access to LAX Alaska lounge on 6/1 morning and was told that the lounge was at capacity, they let other non-PP holders in. Total BS. Was treated like second citizen. Lots of PP customers were denied and left frustrated by the elevator. I called Amex to complain, and they issued me a $50 credit.
you are actually a second class citizen. if you want access, you should either fly Alaska in paid first class or buy alaska board room membership.
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Old Jun 1, 2019, 10:54 pm
  #101  
 
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
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Originally Posted by MacGyver1213
I have PP through Amex Platinum card, was denied access to LAX Alaska lounge on 6/1 morning and was told that the lounge was at capacity, they let other non-PP holders in. Total BS. Was treated like second citizen. Lots of PP customers were denied and left frustrated by the elevator. I called Amex to complain, and they issued me a $50 credit.
I can't believe AmEx gave you a credit. Take it and be happy.

Hopefully AS follows what they did in Seattle and removes PP access from all of their lounges.
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Old Jun 2, 2019, 4:41 am
  #102  
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Join Date: Sep 2008
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Posts: 4,035
Next time, I get denies I will call amex to complain too. Thanks for the great idea
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Old Jun 2, 2019, 10:24 am
  #103  
 
Join Date: Sep 2017
Location: Between SFO and STS
Programs: Alaska MVP Gold, United Serf, Delta Gold
Posts: 731
Originally Posted by RAD_PDX
I can't believe AmEx gave you a credit. Take it and be happy.

Hopefully AS follows what they did in Seattle and removes PP access from all of their lounges.
That's now TWO purchased lounge visits if you have the AS Visa as well. Quite remarkable that they would be that generous...
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Old Jun 2, 2019, 11:47 am
  #104  
 
Join Date: Dec 1999
Location: NYC/PHX
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Originally Posted by MacGyver1213
...I called Amex to complain, and they issued me a $50 credit.
Welcome to FT...certainly an invigorating first post.

Originally Posted by RAD_PDX
I can't believe AmEx gave you a credit.
Me too.

Originally Posted by DrAlex
That's now TWO purchased lounge visits if you have the AS Visa as well. Quite remarkable that they would be that generous...
Quite!
Originally Posted by pbd456
Next time, I get denies I will call amex to complain too...
Please report back...
NYC Flyer is offline  
Old Jun 4, 2019, 1:46 am
  #105  
 
Join Date: Mar 2019
Location: Maryland
Programs: AS Gold, AS Lounge, Enterprise Gold
Posts: 15
Next time i leave the lounge because it is over flowing and no where to sit, i will call Alaska and see if they issue we anything lol.
markandsmoke is offline  


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