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Alaska Stingy About Waiving Cancellation/Change Fees

Alaska Stingy About Waiving Cancellation/Change Fees

Old Feb 7, 19, 10:17 pm
  #76  
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Originally Posted by DrAlex View Post
Funny that we quote the exact same reference in our posts. I'm not buying the regional forgiveness excuse. Is there data to support that? You'd think JD Power might incorporate that into their surveys if there was...
I'm not a marketing pro, but I'm sure there's some data. Certain major markets seem more regionally focused than others, and they can have strong preferences for using local businesses. SEA and much of Texas come to mind. Spend any significant time in these places and you'll see it.
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