Multi Segment: GGU Applied at Booking, U Not Available all Legs
Jan 13, 2019, 5:44 pm
#1
Original Poster
Join Date: Nov 2017
Posts: 67
Multi Segment: GGU Applied at Booking, U Not Available all Legs
Hi FT team:
Question for you all. I have a multi city trip that I booked with GGUs. Not all legs had U space available, but I was upgraded on those that did. U space recently opened up on the other legs. Two questions: 1) will I be automatically upgraded when the processor runs? 2) if not, can I call in and ask to be upgraded? / will I need to burn more GGUs?
Thanks!
Question for you all. I have a multi city trip that I booked with GGUs. Not all legs had U space available, but I was upgraded on those that did. U space recently opened up on the other legs. Two questions: 1) will I be automatically upgraded when the processor runs? 2) if not, can I call in and ask to be upgraded? / will I need to burn more GGUs?
Thanks!
Jan 13, 2019, 10:10 pm
#5
Join Date: May 2006
Location: Hawaii
Programs: AS 100K, HA Gold, Hyatt Diamond, SPG Gold, Hilton Diamond
Posts: 88
Doesn't have to be within 4 hours. As long as it's part of the same itinerary (not a mult- city booking). Example, had an itinerary, LIH-SAN-BOS, layover in SAN was 7 hours, U avail at booking LIH-SAN, later SAN-BOS showed, called and it was added.
Jan 13, 2019, 11:38 pm
#6
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,307
Yes, it does have to be within 4 hours. That's the policy and that's why longer connections cannot be processed online. Like many things, an exception can be granted, but should not be expected.
