Cathay Pacific (CX) Award Redemption, Booking and Availability (2019-2022)
May 15, 2019, 8:13 am
#511
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
I've got 2 J seats booked on Cathay from JFK-HKG at the end of May. Looking to upgrade to F, anyone know if there is a good chance Cathay will release some F seats? I looked up revenue seats on Cathay website and see that they only have 2 F seats left to sell for cash so it doesn't look like there are a lot available. Should I be hawking BA and QF sites every day till departure and see if they made those available?
May 15, 2019, 9:05 am
#512
Join Date: Oct 2010
Location: USA
Programs: AS MVP; UA Gold; DL Gold; Marriott Titanium
Posts: 156
Successfully booked SEA-HKG-ICN in J. HKG-ICN is unfortunately a redeye on the surprisingly terrible looking regional business class A330, but I'll deal because the times are so perfect. Notably, I was offered inventory over the phone that didn't exist on ba.com, so this is another data point that the two booking channels are not directly equivalent.
I too got dinged with the over the phone booking fee, and despite my mild protesting the agent was unable to waive it. She agreed it was ridiculous.
If they're gonna charge me a phone booking fee, can I vote that they reinvest the profits on more than 20 seconds of hold music?
I too got dinged with the over the phone booking fee, and despite my mild protesting the agent was unable to waive it. She agreed it was ridiculous.
If they're gonna charge me a phone booking fee, can I vote that they reinvest the profits on more than 20 seconds of hold music?
May 15, 2019, 12:48 pm
#514
Join Date: Dec 2014
Programs: CX Gold, HH Diamond, SQ Gold
Posts: 7
I am currently travelling in the UK and need to call Alaska for a CX redemption.
Would anybody know the best local / toll-free number to call for the Mileage Plan partner redemption desk please?
Thanks.
Would anybody know the best local / toll-free number to call for the Mileage Plan partner redemption desk please?
Thanks.
May 15, 2019, 2:24 pm
#515
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Listed on the AlaskaAir.com website.
https://www.alaskaair.com/content/ab...s#reservations
International contact numbers
If you are travelling internationally and need to contact Alaska Airlines reservations, call the international toll-free numbers below.For assistance from countries not listed, call 001-206-244-0751 (this is not a toll-free number).
Note: these numbers only work from land lines. To make international calls from your mobile, you may need to activate international dialing features - contact your cell phone provider for help.
Country
United Kingdom 001-800-2527522
United Kingdom 001-800-2527522
May 15, 2019, 2:35 pm
#516
Join Date: Dec 2014
Programs: CX Gold, HH Diamond, SQ Gold
Posts: 7
Thanks skimthetrees.
May 15, 2019, 8:40 pm
#517
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
If you have international texting you can text AS at 82008. They fulfilled my request from ICN.
James
James
May 15, 2019, 11:39 pm
#518
Join Date: Apr 2014
Posts: 539
...or if you have Gmail and are connected to WiFi, you can make the call to the regular number from your computer. Same from your phone if you have Google Voice or GV through Hangouts.
May 16, 2019, 6:27 am
#519
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
May 16, 2019, 11:28 am
#520
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I don't have a definitive answer on that. I was canceling an existing award redemption. The text goes through to an agent that you would speak to if voice calling.
James
James
Last edited by Flying for Fun; May 16, 2019 at 12:05 pm
May 16, 2019, 1:14 pm
#521
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I was told that they could not book anything. That was a while ago though; maybe they can now.
May 16, 2019, 1:28 pm
#522
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,378
CX F booked for JFK-YVR in October. Availability matched up perfectly with BA.
May 16, 2019, 1:52 pm
#523
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Our text team can help you with these issues:
- Flight status – info on flight delays and schedule changes
- Adding a service/emotional support animal to your reservation
- Adding a frequent flyer number to a reservation
- Seat assignments
- Requesting accessible travel services
- Upgrades – opt in or opt out
May 16, 2019, 5:02 pm
#524
Join Date: Mar 2014
Posts: 25
HKG to SIN, no availability
Im trying to book ORD -HKG <stopover> HKG-SIN in early/mid December. Although I have found a few options for the ORD-HKG leg there is no HKG-SIN (or even SIN-HKG) availability in November, December. HKG-KUL is also an option, but there's no availability on that route either. CX flies these routes multiple times daily. Anybody know what's going on? Or how likely it is anything will open up?
Thanks
Thanks
May 16, 2019, 5:35 pm
#525
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Im trying to book ORD -HKG <stopover> HKG-SIN in early/mid December. Although I have found a few options for the ORD-HKG leg there is no HKG-SIN (or even SIN-HKG) availability in November, December. HKG-KUL is also an option, but there's no availability on that route either. CX flies these routes multiple times daily. Anybody know what's going on? Or how likely it is anything will open up?
Thanks
Thanks
