Cathay Pacific (CX) Award Redemption, Booking and Availability (2019-2022)
#1171
Join Date: Nov 2013
Location: c2
Posts: 691
CX
Hi guys. As CX awards are impossible to be bought through the web and I'm currently travelling in Asia with very limited connectivity for long skype calls, I'd ask here. Planning to fly TYO-HKG first April week, could anyone guess the amount of fees for the Y/Y+ award ticket on CX or another airlines? Just thinking if it's better to simply buy the HKexpress ticket for ~100$ of try to use AS miles on something better.
Thanks for any info
Thanks for any info
#1172
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Hi guys. As CX awards are impossible to be bought through the web and I'm currently travelling in Asia with very limited connectivity for long skype calls, I'd ask here. Planning to fly TYO-HKG first April week, could anyone guess the amount of fees for the Y/Y+ award ticket on CX or another airlines? Just thinking if it's better to simply buy the HKexpress ticket for ~100$ of try to use AS miles on something better.
Thanks for any info
Thanks for any info
#1173
Join Date: Feb 2004
Location: DFW
Programs: AA Plat/6MM, Marriott Titanium, IHG Diamond
Posts: 3,240
#1174
Formerly richh1833
Join Date: Mar 2012
Location: SYD
Programs: QF P1, BA GGL, AS GMVP
Posts: 480
Memories a bit rusty. I recall that once travel has commenced, no cabin changes are allowed even if you've paid for a higher level award is that correct? e.g. JFK-HKG(F)-JNB(PE) and J opens up later and you would like to change.
#1175
Join Date: Oct 2010
Location: USA
Programs: AS MVP; UA Gold; DL Gold; Marriott Titanium
Posts: 156
After a CX scheduling change on HKG-PER moved to 15 Jun 2020, I now had an overnight in HKG. I didn't really want that mainly because I wasn't confident my JFK-HKG in CX F would allow me entry into the Pier/Wing First Class lounges after the overnight, and I really wanted to try them for the first time. I really love the CX Business Class lounges. So, BA, JL, and QF all showed no seats on 14 Jun 2020 JFK-HKG. However, all did show 1 F seat on BOS-HKG which would give me a 9 hour layover in HKG before my 15 Jun, enough time to overdo it in the F lounges. ha! Luckily, AS saw the seat too and easily made the change. Happy to see that all of the main three searching programs agreed, and the AS CSR saw the seat as well. ^
#1176
Join Date: Jul 2019
Posts: 57
Looks like CX has dropped ORD as a city with a F cabin configured 777 and moved an A350 to that route. Wonder if it’s permanent due to lack of demand. I need to call AS and be reticketed for my HKG>ORD flight in Sep. it’s a J Award so not a big deal for me but just an observation
#1177
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Looks like CX has dropped ORD as a city with a F cabin configured 777 and moved an A350 to that route. Wonder if it’s permanent due to lack of demand. I need to call AS and be reticketed for my HKG>ORD flight in Sep. it’s a J Award so not a big deal for me but just an observation
#1178
Join Date: Feb 2012
Posts: 22
Separate AS award and CX ticket
I currently have booked an AS award from SJC-LAX-HKG in CX F, but my ultimate destination is SYD (which doesn't have any availability between HKG-SYD). Therefore, I booked a separate CX ticket from HKG-SYD in PE. Can I check in my luggage at SJC and ask the AS agents to check my bag through to SYD even though my flights are on two different tickets? Also, will I have access to the F CX lounges in HKG? Thanks!
#1179
Join Date: Jan 2001
Posts: 2,837
I currently have booked an AS award from SJC-LAX-HKG in CX F, but my ultimate destination is SYD (which doesn't have any availability between HKG-SYD). Therefore, I booked a separate CX ticket from HKG-SYD in PE. Can I check in my luggage at SJC and ask the AS agents to check my bag through to SYD even though my flights are on two different tickets? Also, will I have access to the F CX lounges in HKG? Thanks!
#1180
Join Date: Feb 2012
Posts: 22
Would have booked Y or PE from HKG-SYD but there was nothing open that AS could see
#1182
Join Date: Feb 2012
Posts: 22
Yes, exactly. Any thoughts from my original post regarding baggage and lounge?
#1183
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,387
If you are travelling in different cabin classes within a single ticketed journey (e.g. from Singapore to Hong Kong in Business Class, and a connecting flight to Paris in Premium Economy), we will honour the highest class of travel (Business Class) for lounge entitlement* throughout your whole journey to make it a comfortable one. Please note that this only applies to flights operated by Cathay Pacific and Cathay Dragon.
Or it might be "single ticketed journey" means "your travel is all one journey, no > 24 hour stopovers".
The CX forum probably knows better. Ask there?
#1184
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
I currently have booked an AS award from SJC-LAX-HKG in CX F, but my ultimate destination is SYD (which doesn't have any availability between HKG-SYD). Therefore, I booked a separate CX ticket from HKG-SYD in PE. Can I check in my luggage at SJC and ask the AS agents to check my bag through to SYD even though my flights are on two different tickets? Also, will I have access to the F CX lounges in HKG? Thanks!
#1185
Join Date: Apr 2019
Programs: AS
Posts: 16
Separate ticket baggage experience
I do not know about AS checking you through. If it were CX then they could do it. I had two separate CX awards SFO-HKG (F using AS miles) and HKG-BKK (J using BA Avios) and the CX check-in agent at SFO was able to link them, check my bag through to BKK, and when I arrived in HKG I had F lounge access, I believe from only scanning the onward J boarding pass (since it was linked in their system somehow).
Just returned from MEL-HKG-SEA via CX on a mileage ticket, and then SEA to ANC on AS as a separate ticket as we couldn't find mileage seats. CX in Melbourne was able to check our bags all the way to ANC, just took a little longer when we first arrived at the airport. We also did not check in with the app or the kiosk, we waited to speak to an agent. So hopefully if it works one direction, it will work the other direction! Just give yourself extra time at SJC I would say.
The only issue we had on our southbound itinerary was that if our layover was over 12 hours in the US, AS would not check our bags through. Since we were in SEA for 17 hours, we had to reclaim bags then recheck. My Australian friends were astonished by this, apparently in other countries airlines are happy to check your bags through even if you have a +12 hr layover. Just a thing that could be an issue.
Also make sure you have your Australian ETA. We were asked in SEA if we had it and needed to pull up the confirmation email for the CX agent.
Last edited by AK_Blue; Jan 9, 2020 at 4:51 pm Reason: Wrong person quoted...