2019 Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old!
#646
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
#647
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
The list of flight numbers from the partner page https://www.alaskaair.com/content/mi...rican-airlines
(AS) 4000-4799, 6000-6999, 8001-8199, or 8201-8999.
#648
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
"Travel that includes multiple airlines or tickets
If your travel includes multiple tickets, and/or travel on more than one airline, your baggage fees and rules may be determined by the other airline. Please check your ticket, or call Alaska Airlines Reservations at 1-800-252-7522 to help determine which airline rules and fees apply to your journey."AS rules apply in the manner of the exception. At least that is how it was explained to me. AA agent changed the FF# to my AAdvantage # which applied baggage waiver and priority boarding. I was able to select MCE seats on the strength of my AS Elite status and that stuck.
James
#649
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
Refund of Premium Seat fee if Paying to Update/Change Ticket to Update?
The reason I would like to do this is to 1) secure a window seat 2) the fare difference between Main and First is $205 (after deducting baggage and "Premium seat" fees would be net $86). It's a +5 hour flight.
#650
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
If I'm ticketed in the Main Cabin and pay to select a "Premium Seat" (as those are the only window-seats available) but I subsequently manage to pay to upgrade to First (in advance of check-in), do I get a refund of the Premium Seat fee?
The reason I would like to do this is to 1) secure a window seat 2) the fare difference between Main and First is $205 (after deducting baggage and "Premium seat" fees would be net $86). It's a +5 hour flight.
The reason I would like to do this is to 1) secure a window seat 2) the fare difference between Main and First is $205 (after deducting baggage and "Premium seat" fees would be net $86). It's a +5 hour flight.
This FAQ may provide more insight, specifically the Refundability Table: https://www.alaskaair.com/content/tr...preferred-plus
Last edited by safari ari; Jun 4, 2019 at 11:49 pm
#651
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
Thanks Safari Ari,
I found a further link: https://www.alaskaair.com/content/tr...preferred-plus which has a "Refundability table"
"Pay or redeem miles for upgrade to First Class on same flight" = Refund to original form of payment.
"Receive complimentary upgrade to First Class on same flight " = No refund or credit.
So it looks like it is possible when doing the former.
I found a further link: https://www.alaskaair.com/content/tr...preferred-plus which has a "Refundability table"
"Pay or redeem miles for upgrade to First Class on same flight" = Refund to original form of payment.
"Receive complimentary upgrade to First Class on same flight " = No refund or credit.
So it looks like it is possible when doing the former.
#652
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
In this case though, OP is wanting to upfare into F/I/P. I don't recall this being discussed before. The fare difference is $205 from the fare purchased. With baggage fees and the Premium seat fee, the net difference is $68. A small difference considering a 5+ hour flight, lounge access (if available on the route) and 75% COS Bonus for Elite qualification, if useful to the OP.
James
James
#653
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
In any case, if the OP doesn't have Gold or higher and it's more that 24 hours after purchase, they will want to call in to upfare anyways and can check with an agent then. Do note that upfares to First are subject to change fees unless waived by an agent (website won't do that, but sometimes you will catch an agent that won't charge it hence the reason for calling in).
#654
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
No, and I'd say that the language is a bit murky for an upfare. Paid or mileage upgrades usually mean into U. There's other language that changes on a non-refundable ticket (which an upfare is) do not qualify for a refund.
In any case, if the OP doesn't have Gold or higher and it's more that 24 hours after purchase, they will want to call in to upfare anyways and can check with an agent then. Do note that upfares to First are subject to change fees unless waived by an agent (website won't do that, but sometimes you will catch an agent that won't charge it hence the reason for calling in).
In any case, if the OP doesn't have Gold or higher and it's more that 24 hours after purchase, they will want to call in to upfare anyways and can check with an agent then. Do note that upfares to First are subject to change fees unless waived by an agent (website won't do that, but sometimes you will catch an agent that won't charge it hence the reason for calling in).
To be clearer I'm looking to re-ticket the flight into a higher class rather than a 'subject to availability' upgrade.
Update: The fare difference is now a lot higher (USD $400) so it might no long be feasible. Awaiting [a very slow] corporate TA to confirm.
Last edited by jbfield; Jun 5, 2019 at 7:30 pm
#655
Join Date: Apr 2010
Location: SEA
Programs: AS 100K, Hilton Diamond
Posts: 876
Whats the current estimate for the opening on the new N Gate lounge? Still Fall '19?
#656
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
#657
Join Date: Nov 2017
Posts: 9
I apologize profusely in advance if this has been answered elsewhere, but I've read the information and am confused on complimentary upgrades in the below case.
The above is a screen capture when selecting miles for the above ORD-SFO in economy. There's also the option for just cash, or a miles & money booking. I know the miles & money and obviously the money only have a fare code, but the screen shot above doesn't seem to show one for the miles only. Does this mean that as a 75k, this miles only booking is not eligible for complimentary upgrade if available?
Best Regards,
Nathan
The above is a screen capture when selecting miles for the above ORD-SFO in economy. There's also the option for just cash, or a miles & money booking. I know the miles & money and obviously the money only have a fare code, but the screen shot above doesn't seem to show one for the miles only. Does this mean that as a 75k, this miles only booking is not eligible for complimentary upgrade if available?
Best Regards,
Nathan
#658
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
I apologize profusely in advance if this has been answered elsewhere, but I've read the information and am confused on complimentary upgrades in the below case.
The above is a screen capture when selecting miles for the above ORD-SFO in economy. There's also the option for just cash, or a miles & money booking. I know the miles & money and obviously the money only have a fare code, but the screen shot above doesn't seem to show one for the miles only. Does this mean that as a 75k, this miles only booking is not eligible for complimentary upgrade if available?
Best Regards,
Nathan
The above is a screen capture when selecting miles for the above ORD-SFO in economy. There's also the option for just cash, or a miles & money booking. I know the miles & money and obviously the money only have a fare code, but the screen shot above doesn't seem to show one for the miles only. Does this mean that as a 75k, this miles only booking is not eligible for complimentary upgrade if available?
Best Regards,
Nathan
Last edited by CDKing; Jun 7, 2019 at 7:51 pm
#659
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
When you purchase the award it will show that you are waitlisted for first on the confirmation. All 75K on revenue flights will be upgraded before redemptions but you will still have priority over MVPG & MVP.
James
James
#660
Join Date: Dec 2007
Location: USA
Programs: AS MVPG75k
Posts: 330
Discount code question.
I'm very interested in hearing what the real-world results are from other elites. I have multiple discount codes from AS mechanical delays, crew issues, and broken seats. The emails I get with discount codes from Alaska are ambiguous about whether the MVPG+ free change and cancellation policy applies. They say to go to Alaska.com for details. When I do, via this link, I can view the specific terms, but those are also vague. When I've called the MVP line, I've gotten conflicting responses. One has said the discount is essentially a credit and stays with the value, even when canceled. Another said that I would lose the value if canceled.
I often use the MVPG+ free changes and cancellations, so when reading the T&C on discount codes, I've decided to put off using the discount codes until i am sure how the value worked on changes.
So two questions:
1) if use a $125 discount code to book a $250 flight, then go to change the flight (after 24 hour window) to another $250 flight, using my MVPG+ free change waiver, does the full $250 value transfer? Or do I end up losing the $125 discount and have to pay $125 more for the next flight?
2) if cancel the original $250 flight, does the $125 paid go back into my wallet and the $125 discount code work for future flights, or is it lost?
Here are the T&C for the discount code which seem contradictory:
There is no mention of status, or the MVPG+ waiver, as is mentioned in other places on the AS website. The provision "Changes and refunds are allowed per the applicable fare rule" seems to exclusively apply to the fare, and not the MVPG+ status. Any clarification here is most appreciated. Thanks! - JJ
I'm very interested in hearing what the real-world results are from other elites. I have multiple discount codes from AS mechanical delays, crew issues, and broken seats. The emails I get with discount codes from Alaska are ambiguous about whether the MVPG+ free change and cancellation policy applies. They say to go to Alaska.com for details. When I do, via this link, I can view the specific terms, but those are also vague. When I've called the MVP line, I've gotten conflicting responses. One has said the discount is essentially a credit and stays with the value, even when canceled. Another said that I would lose the value if canceled.
I often use the MVPG+ free changes and cancellations, so when reading the T&C on discount codes, I've decided to put off using the discount codes until i am sure how the value worked on changes.
So two questions:
1) if use a $125 discount code to book a $250 flight, then go to change the flight (after 24 hour window) to another $250 flight, using my MVPG+ free change waiver, does the full $250 value transfer? Or do I end up losing the $125 discount and have to pay $125 more for the next flight?
2) if cancel the original $250 flight, does the $125 paid go back into my wallet and the $125 discount code work for future flights, or is it lost?
Here are the T&C for the discount code which seem contradictory:
Reservations & Ticketing: Valid for new ticket purchases only at alaskaair.com. Discount Code cannot be applied to tickets that have already been purchased and issued. Discount Code is relinquished at time of ticketing and void for future changes or purchases. Credit card required for purchase.
Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and will result in the forfeiture of the Discount Code in cases where the modified itinerary does not qualify for the discount. Once issued, tickets are not transferable.
Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and will result in the forfeiture of the Discount Code in cases where the modified itinerary does not qualify for the discount. Once issued, tickets are not transferable.