apranger

Of course I saw that thread right after I posted... Pretty bummed about this. Thank god I was still in the cancel window with the Chase UR portal. In theory - I'll get all my points back (eventually).

sinecure

I need to add SEA-YYJ to an existing award, but the agent says there are no seats in the right fare container.
What is the bucket I should be monitoring in experflyer? The award originates in Japan on JAL in U

rustykettel

Saver First or Main Cabin can be combined with a partner J award. Look for A (saver F) or W (saver coach).

EmailKid

SEA-YYJ is on the prop, so no FC seats - would / could A even be offered?

CDKing

Nope, not unless move to the Embraer. So W only on prop routes

brosnan6

I didn't even realize this was a loophole despite using it numerous times over the past year with normal cancellations/ticket changes. I figured it was just like cancelling any other ticket where you get the dollar value deposited as wallet credit. However I seem have have inadvertently discovered this issue yesterday as well with trying to cancel a booking made through Chase. We had a positioning flight as part of a larger award and now that flight was no longer needed.

In the past I've always been able to call AS (never been able to do online) and cancel for wallet credit. This time it turned into an extended discussion starting with AS and ending with Chase Travel. AS said while they are used to dealing with cancelling Chase tickets, this particular one was booked weirdly enough that they were unsure of how to even cancel because of how restrictive the ticket wording was and they couldn't guarantee any remaining future value. They suggested calling Chase and requesting them to cancel on their end so it's fully documented with them. As for the cancellation fee, they said Chase would need to call the Alaska Travel Agency support line and request a waiver from AS after validating both of our MVPG statuses (which they did). After all that was done, now I only have ticket numbers with the value for future use and no wallet credit. Still unsure if I would need to call Chase to book with the old ticket numbers or AS, but that's a drama for another day.

carmelsown

Hi all,

Happy new year!

Has anyone heard of Alaska Lounge members being turned away from Admirals Clubs domestically or having their membership be inferior in some way? It would only be worth it to me if my Alaska Lounge membership would be treated as good as an Admirals Club one?

Thank you!

Akck

safari ari

I use mine twice weekly at locations that AS doesn't even serve or has a small presence, i.e CLT, DEN, JFK, ORD, PHX and have never had an issue. Without an AL card though it's a bit of a pain since they scan your boarding pass and realize you have no AC membership attached to it, so you have to tell them you have an AL membership.

osubeavers01

ctporter

You can store the AL card in your wallet or find it in the app under the account tab. I have offered my card (on my phone) several times but typically the AC staff person says they just need my BP as they know my AL membership shows up on my AS BP. (in the AS BP on my phone, the first line is my name, next line has Mileage Plan MVP Gold 7K Alaska Lounge)

PABE

The AL membership is somewhat inferior to the Admirals Club membership in that you can only use the club if you're flying AS or AA. The full AC membership doesn't care which airline you're flying.

The only places I've had difficulty were at GIG and EZE. Both agents were highly motivated to figure out how to give me access, but had no idea which buttons to press. In GIG, the agent let me into the lounge and said she would make calls - it took ~20 minutes. She commented "I've never met someone from Alaska before!"

williwaw

Though that changes for AA in November, right?

PABE

Good point. Hadn't seen this yet, but just found an article discussing the changes.

safari ari