May 3, 2019, 11:36 am
Last edit by: dayone
Please post your upgrade successes & failures including:
Date
Route (Please bold if failure)
Flight Number
Status (MVP, Gold or 75K)
Fare Class
Add companion if there was one
Time the upgrade cleared or position on waitlist if didn't clear
Date of ticket purchase
Examples:
2/2/19 SEA-ANC AS 67 75K Upgrade cleared at T-120 hours
2/19/19 MSY-SEA AS 887 MVPG Didn't clear 4/22 on waitlist
Date
Route (Please bold if failure)
Flight Number
Status (MVP, Gold or 75K)
Fare Class
Add companion if there was one
Time the upgrade cleared or position on waitlist if didn't clear
Date of ticket purchase
Examples:
2/2/19 SEA-ANC AS 67 75K Upgrade cleared at T-120 hours
2/19/19 MSY-SEA AS 887 MVPG Didn't clear 4/22 on waitlist
I Got/Didn't Get MVP/Gold/75K Upgrade on AS (2019)
Apr 3, 2019, 9:09 pm
#166
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,858
Have any other FTers stopped posting in this thread because of SO few upgrades?!?! I havent seen upgrades so scarce since I was an MVP back in 2009. Its almost pathetic- to the point Ive stopped watching/hoping. U upgrade processor still worked, Alaska still selling upgrades from under us.... Its almost like Alaska is just GIVING away our status... oh, wait... it HAS.
Apr 3, 2019, 9:20 pm
#167
Join Date: Nov 2017
Programs: AS 100K, HH Diamond, SPG/Marriott Gold
Posts: 189
Have any other FTers stopped posting in this thread because of SO few upgrades?!?! I havent seen upgrades so scarce since I was an MVP back in 2009. Its almost pathetic- to the point Ive stopped watching/hoping. U upgrade processor still worked, Alaska still selling upgrades from under us.... Its almost like Alaska is just GIVING away our status... oh, wait... it HAS.
Last edited by icelandman2; Apr 3, 2019 at 9:29 pm Reason: added quote
Apr 3, 2019, 9:55 pm
#168
In Memoriam, FlyerTalk Evangelist
Join Date: Jun 2000
Location: Benicia CA
Programs: Alaska MVP Gold 75K, AA 3.8MM, UA 1.1MM, enjoying the retired life
Posts: 31,849
Could it be that there are more 75K flyers you're competing against as a Gold?
Apr 3, 2019, 10:04 pm
#169
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
My friend even status matched to DL which I don't think is going to work out so well for him. I'm betting he matches to UA next year.
Apr 3, 2019, 10:56 pm
#170
Join Date: Nov 2017
Programs: AS 100K, HH Diamond, SPG/Marriott Gold
Posts: 189
I've cleared 27 of 28 this year to/from SFO, OAK or SMF, including a pair of flights to/from SEA this weekend. Get the sense we don't have a lot of top tier elite flyers in the Bay Area compared to what you might find in places like SEA, PDX or ANC. A few of those have been gate upgrades where I was #1 on the list. Really can't complain.
Could it be that there are more 75K flyers you're competing against as a Gold?
Could it be that there are more 75K flyers you're competing against as a Gold?
Apr 4, 2019, 5:47 pm
#171
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,858
I'm on a variety of fairly *HIGH* fares, yet it never seems to be enough. I've even missed upgrades on Tuesdays SEA/SFO and SEA/LAX. *scratching head*
I don't think I've flown in F between SEA and ANC yet this year. Even in and out of Juneau where I used to be about 50-66%, I'm barely 25% for the year. Almost made a *Tuesday* FLL/LAX - had 6 open seats at T-24, 0 U... was #4 on the UG list.. yet somehow F dropped down to just 2. Friends in RM said they do NOT get last minute F, like ever, on FLL/LAX. So, I think we can blame the U upgrade processor not working and Alaska sold those upgrades to non-MVPs.
But anyway, I've pretty much just given up on the F cabin and NOT going after 75K. I just reach Gold and that's it so I have free changes & cancellations now.
I don't think I've flown in F between SEA and ANC yet this year. Even in and out of Juneau where I used to be about 50-66%, I'm barely 25% for the year. Almost made a *Tuesday* FLL/LAX - had 6 open seats at T-24, 0 U... was #4 on the UG list.. yet somehow F dropped down to just 2. Friends in RM said they do NOT get last minute F, like ever, on FLL/LAX. So, I think we can blame the U upgrade processor not working and Alaska sold those upgrades to non-MVPs.
But anyway, I've pretty much just given up on the F cabin and NOT going after 75K. I just reach Gold and that's it so I have free changes & cancellations now.
Last edited by UAPremierExec; Apr 4, 2019 at 7:00 pm
Apr 4, 2019, 6:56 pm
#172
Join Date: Dec 2018
Location: Seattle
Programs: Alaska airlines 100k
Posts: 923
14/16 year to date, 1 was a GGU. The two that wasn’t upgraded were on R fares.
Apr 5, 2019, 8:55 am
#173
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
4/5/19
AS 1070
PDX-ORD
MVPG
K Fare
Purchased 3/9/19
22 on waitlist. I was never shown on waitlist so.... Ż\_(ツ)_/Ż
Instant PC upgrade. Packed plane with long standby list and email offer of $350 to take a later flight.
AS 1070
PDX-ORD
MVPG
K Fare
Purchased 3/9/19
22 on waitlist. I was never shown on waitlist so.... Ż\_(ツ)_/Ż
Instant PC upgrade. Packed plane with long standby list and email offer of $350 to take a later flight.
Apr 5, 2019, 11:36 am
#174
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,594
Have any other FTers stopped posting in this thread because of SO few upgrades?!?! I havent seen upgrades so scarce since I was an MVP back in 2009. Its almost pathetic- to the point Ive stopped watching/hoping. U upgrade processor still worked, Alaska still selling upgrades from under us.... Its almost like Alaska is just GIVING away our status... oh, wait... it HAS.
Apr 6, 2019, 8:55 am
#175
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver,AS 100K 22-24, AS 75K 15-21
Posts: 4,278
Thank you for sharing your comments regarding your recent flight from New York. ....
Unfortunately, our complimentary upgrades are not guaranteed. There are times when you have been awarded an upgrade and for reasons such as an aircraft swap as your flight experienced, you may lose that upgrade. Please accept our apology for that disappointment. Regrettably, your meal request was still on record although you were now seated in coach. We appreciate your outlook in this instance. I will be sharing your experience with our Food and Beverage department for their review.
Although our agent recommended you reach out for possible compensation, because these are complimentary upgrades, we do not provide compensation when upgrades can not be fulfilled, therefore I must respectfully decline your request.
We appreciate your loyalty to Alaska as a MVP Gold 75K. It is my hope that your future flights with us will reflect the high level of service you have come to expect when traveling with us. We value your patronage and look forward to welcoming you aboard another Alaska flight soon.
Sincerely,
Customer Care Representative
Apr 6, 2019, 11:29 am
#176
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
I guess that AS is now totally focused on increasing revenue. Perhaps they feel like they already have your loyalty, as a 75, and do not need to provide you with a CS gesture.
But hey, "We appreciate your loyalty as a MVP Gold 75!"
I guess that was your CS gesture?
But hey, "We appreciate your loyalty as a MVP Gold 75!"
I guess that was your CS gesture?
Apr 7, 2019, 2:07 am
#177
Join Date: Nov 2017
Programs: AS 100K, HH Diamond, SPG/Marriott Gold
Posts: 189
Here’s my response from AS customer care...
Thank you for sharing your comments regarding your recent flight from New York. ....
Unfortunately, our complimentary upgrades are not guaranteed. There are times when you have been awarded an upgrade and for reasons such as an aircraft swap as your flight experienced, you may lose that upgrade. Please accept our apology for that disappointment. Regrettably, your meal request was still on record although you were now seated in coach. We appreciate your outlook in this instance. I will be sharing your experience with our Food and Beverage department for their review.
Although our agent recommended you reach out for possible compensation, because these are complimentary upgrades, we do not provide compensation when upgrades can not be fulfilled, therefore I must respectfully decline your request.
We appreciate your loyalty to Alaska as a MVP Gold 75K. It is my hope that your future flights with us will reflect the high level of service you have come to expect when traveling with us. We value your patronage and look forward to welcoming you aboard another Alaska flight soon.
Sincerely,
Customer Care Representative
Apr 7, 2019, 1:54 pm
#178
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
4/7/19
AS 1072
ORD-PDX
MVPG
H Fare
Purchased 3/9/19
Number 3 of 21 on waitlist. Seat 1D inoperable so the odds were even worse on this Airbus. N854VA if you’re keeping score at home of inoperable F seats.
Apr 7, 2019, 3:08 pm
#179
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
4/7 AS 655 DFW - PDX
G75
Was second on the list at boarding, but got a battlefield upgrade along with two others. It caused some confusion because they cleared other passengers into our seats and sent them onto the plane before they notified others of the upgrades. I’d been watching the app, so moved myself up, but boarding was held up for some time as two people argued over the same seat assignment before one of them realized they were upgraded
G75
Was second on the list at boarding, but got a battlefield upgrade along with two others. It caused some confusion because they cleared other passengers into our seats and sent them onto the plane before they notified others of the upgrades. I’d been watching the app, so moved myself up, but boarding was held up for some time as two people argued over the same seat assignment before one of them realized they were upgraded
Apr 9, 2019, 5:15 pm
#180
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
4/3 PDX-PHX 7p departure: UG @ 120 hr
4/5 LAX-OGG 820a departure: UG @ 120 hr, MVP companion UG @ 48 hour on an award ticket. Only 50 people on the plane. Made for a relaxed ride.
4/5 LAX-OGG 820a departure: UG @ 120 hr, MVP companion UG @ 48 hour on an award ticket. Only 50 people on the plane. Made for a relaxed ride.