Third Party Booking and Gold benefits
Dec 13, 2018, 4:11 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Third Party Booking and Gold benefits
my Google search skills seem to be failing me. I can only find thread on Ultimate rewards (which is now powered by expedia)
I booked cash ticket through an online travel agency, can I still use the gold cancel benefit? I was going to check out the option on AS site but it says ineligible for online change/cancel. Ive already been able to select Premium Seats and add to upgrade list.
I booked cash ticket through an online travel agency, can I still use the gold cancel benefit? I was going to check out the option on AS site but it says ineligible for online change/cancel. Ive already been able to select Premium Seats and add to upgrade list.
Dec 14, 2018, 1:31 pm
#2
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 658
It's not a Save Fare (X fare) ticket, right? Doesn't sound like it because you said you're on the upgrade list which isn't possible with Saver.
I can't find anything on AS website saying that you wouldn't get that benefit.... the ticket is in your name (correct format) and FF# associated to it right?
I can't find anything on AS website saying that you wouldn't get that benefit.... the ticket is in your name (correct format) and FF# associated to it right?
Dec 14, 2018, 1:40 pm
#3
Join Date: Apr 2017
Programs: AS 100k, DL PM, New Sagaya
Posts: 1,291
If this is like the Expedia experience - the fare could be a bulk fare that the TA has from AS. If so, then the cancellation and change must be done through TA. If Gold benefits apply - I am not sure. But I had to cancel a portion of a ticket from Expedia on AS, and AS could not do it. Had to ask Expedia.
Dec 14, 2018, 1:43 pm
#4
Join Date: Aug 2017
Posts: 1,610
my Google search skills seem to be failing me. I can only find thread on Ultimate rewards (which is now powered by expedia)
I booked cash ticket through an online travel agency, can I still use the gold cancel benefit? I was going to check out the option on AS site but it says ineligible for online change/cancel. Ive already been able to select Premium Seats and add to upgrade list.
I booked cash ticket through an online travel agency, can I still use the gold cancel benefit? I was going to check out the option on AS site but it says ineligible for online change/cancel. Ive already been able to select Premium Seats and add to upgrade list.
Dec 14, 2018, 2:41 pm
#5
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
It's not a Save Fare (X fare) ticket, right? Doesn't sound like it because you said you're on the upgrade list which isn't possible with Saver.
I can't find anything on AS website saying that you wouldn't get that benefit.... the ticket is in your name (correct format) and FF# associated to it right?
I can't find anything on AS website saying that you wouldn't get that benefit.... the ticket is in your name (correct format) and FF# associated to it right?
I'll have to see what happens once 24 hours hit. I never book third party but i had a coupon code for $100 off.