How long does it take SQ to credit AS?
Nov 26, 2018, 7:41 pm
#1
Original Poster
Join Date: Jan 2005
Location: Portland, OR
Programs: AS MVPG, Hyatt Platinum, Hilton Silver, Hertz Five Star
Posts: 129
How long does it take SQ to credit AS?
Hello;
Anyone have any experience on how long it takes Singapore Air flights to show up in my Mileage Plan account? I took a flight (P class) first week of November and waiting for it to credit so I show as MVPG prior to cancelling a flight next week (and avoiding the change fee).
UPDATE: Either by coincidence or because I emailed AS last night, I showed credit for the flight as of this am, which ticks me over to MVPG again (hello again, lover). But I still show MVP status. Perhaps that clears in 24 hours.
Anyone have any experience on how long it takes Singapore Air flights to show up in my Mileage Plan account? I took a flight (P class) first week of November and waiting for it to credit so I show as MVPG prior to cancelling a flight next week (and avoiding the change fee).
UPDATE: Either by coincidence or because I emailed AS last night, I showed credit for the flight as of this am, which ticks me over to MVPG again (hello again, lover). But I still show MVP status. Perhaps that clears in 24 hours.
Last edited by mh3c; Nov 28, 2018 at 12:23 pm Reason: Added update
Nov 26, 2018, 7:45 pm
#2
Join Date: Sep 2014
Location: ANC
Programs: Alaska 100k
Posts: 1,012
Hello;
Anyone have any experience on how long it takes Singapore Air flights to show up in my Mileage Plan account? I took a flight (P class) first week of November and waiting for it to credit so I show as MVPG prior to cancelling a flight next week (and avoiding the change fee).
Anyone have any experience on how long it takes Singapore Air flights to show up in my Mileage Plan account? I took a flight (P class) first week of November and waiting for it to credit so I show as MVPG prior to cancelling a flight next week (and avoiding the change fee).
Nov 27, 2018, 12:28 pm
#4
Join Date: Jun 2015
Location: Seattle, WA
Programs: Alaska Airlines
Posts: 658
With partner travel, if it doesn't post within 14 days I always immediately file a request online on day 15.
If you haven't done that yet - I'd start with that. If its getting close, you could try calling customer service to see if they can help. If they cannot, could try sturges recommendation, but I've never tried cancelling that way.
If you haven't done that yet - I'd start with that. If its getting close, you could try calling customer service to see if they can help. If they cannot, could try sturges recommendation, but I've never tried cancelling that way.
Nov 27, 2018, 8:25 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,416
I recently flew an SQ D fare. The outbound did not post, and I had to email for credit. AS fixed it immediately (within 24 hours). The return posted seven days after the flight.
Jan 6, 2019, 9:44 am
#7
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,513
I had the same question.... flew SQ last Sunday, I actually already tried to claim it and was told to wait till 14+ days, which I see here is the minimum for partner retro claims.
I'll check again and update here when/if it posts!
Thanks.
I'll check again and update here when/if it posts!
Thanks.
Jan 6, 2019, 9:47 am
#8
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
Waited three weeks before emailing with receipt and boarding pass (only one required even if a multi-segment itin). Got full credit within ~24hours of emailing. MVP status updated (that was lost on Dec 31) the following day.
Jan 22, 2019, 5:32 pm
#10
Join Date: Sep 2003
Location: MSP
Programs: DL PlatMM, BA and Alaska Emerald, HHonors DIA, Accor, Marriott Titanium, IHG Plat Amb, UA Silver, AA
Posts: 4,513
Forgot to post here-- flew 12/30, it posted on 1/9, with some public holidays and a weekend in there. I did send in a copy of BPs etc but I think it would have posted anyway (?). Just be sure to keep your BPs!
Jan 22, 2019, 10:52 pm
#12
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
How was it? Too bad SQ doesn't accrue any EQM COS Bonus for discounted business class. What fare bucket were you booked into?
Jan 23, 2019, 7:58 am
#13
Join Date: Nov 2002
Location: SEA/YVR/BLI
Programs: UA "Lifetime" Gold, AS MVPG100K, OW Emerald, HH Lifetime Diamond, IC Plat, Marriott Gold, Hertz Gold
Posts: 9,488
We were booked into D and for our $1,300 fare on both legs we earned 12,114 qualifying miles, with a total including bonus of 39,370 miles added to our accounts, a nice start to 2019.
Jan 23, 2019, 8:20 am
#14
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
Discounted Business doesn't earn a Class of Service bonus, but the lowest SQ business fare class that Alaska awards miles on (D) earns an additional bonus of 100%. So, double miles. These, however, won't add towards MVP qualification.
Jan 23, 2019, 10:23 am
#15
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
We really enjoyed everything about the flight, even the seats that get decidedly mixed reviews, and would happily hop on board again.
We were booked into D and for our $1,300 fare on both legs we earned 12,114 qualifying miles, with a total including bonus of 39,370 miles added to our accounts, a nice start to 2019.
We were booked into D and for our $1,300 fare on both legs we earned 12,114 qualifying miles, with a total including bonus of 39,370 miles added to our accounts, a nice start to 2019.
