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Old Nov 25, 2018, 12:37 am
  #1  
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AA destination not allowed for website search?

Hello all. Ran into this situation today and wonder if anyone might have a solution.

Trying to book a trip from PDX to SJU, with one stop at DFW and the second leg on AA (still ticketed by AS). Google Flights can easily find the ticket, and I can use their link to get to the AS "cart" page. But when I use AS website, search engine wouldn't allow SJU as a destination, unless I check the "award flight" box. Is there any workaround to this?

From what it looks like right now, I can only try searching for the itinerary on Google Flights and go from there. But I really want to search through AS own website for other possible routings.

Thanks in advance!
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Old Nov 25, 2018, 6:55 am
  #2  
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unless it’s a code-share destination, AS website won’t allow a revenue (non-award) booking
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Old Nov 25, 2018, 9:47 am
  #3  
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*EDIT*

Why it wont come up on the AS site directly, i don't know but you can push through from google flights. Its AS coded. Though GF only comes up with good prices but the return is looking to be a challenge



Last edited by CDKing; Nov 25, 2018 at 10:23 am Reason: better screenshot
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Old Nov 25, 2018, 12:15 pm
  #4  
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Originally Posted by jrl767
unless it’s a code-share destination, AS website won’t allow a revenue (non-award) booking
So does this mean a revenue booking to SJU (a non code-share destination) would be considered "illegal" by AS?
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Old Nov 25, 2018, 12:18 pm
  #5  
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Originally Posted by CDKing
*EDIT*

Why it wont come up on the AS site directly, i don't know but you can push through from google flights. Its AS coded. Though GF only comes up with good prices but the return is looking to be a challenge


I figured this's probably the only way to go, but I do worry if this's going to be violating any AS terms and result in not getting partner miles, etc... I guess when I purchase the ticket I'll give them a call and check then.
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Old Nov 25, 2018, 2:24 pm
  #6  
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Originally Posted by jrl767
unless it’s a code-share destination, AS website won’t allow a revenue (non-award) booking
the screenshot from CDKing shows an AS flight number (AS4499) for DFW-SJU, so isn’t that a code share? Or a bug of alaskaair.com?
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Old Nov 25, 2018, 6:51 pm
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Looks like a bug on the AS website search. However, you'll still get your miles using the Google Flights link.
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Old Dec 8, 2018, 2:49 pm
  #8  
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Is this new? I could swear the last time I tried to book an award ticket to a non-AS destination and forgot to check the checkbox it simply didn't find the airport code.
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Old Dec 8, 2018, 8:51 pm
  #9  
 
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Originally Posted by notquiteaff

Is this new? I could swear the last time I tried to book an award ticket to a non-AS destination and forgot to check the checkbox it simply didn't find the airport code.
It is normal functionality. AS does not fly to/from Frankfurt. You need to click Use Miles so AS knows you are looking for an award otherwise it will only allow cities served by AS or a codeshare.

James
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Old Dec 8, 2018, 10:45 pm
  #10  
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Originally Posted by Flying for Fun
It is normal functionality. AS does not fly to/from Frankfurt. You need to click Use Miles so AS knows you are looking for an award otherwise it will only allow cities served by AS or a codeshare.

James
I know that

My question was, is the helpful message new? I don’t recall ever seeing that before when searching for awards.
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Old Dec 8, 2018, 11:58 pm
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Originally Posted by notquiteaff


I know that

My question was, is the helpful message new? I don’t recall ever seeing that before when searching for awards.
Sorry, now that I think about it, I believe you are correct. I don't specifically remember the pop-up error message.

James
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Old Dec 9, 2018, 12:26 am
  #12  
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I've seen that (the pop-up telling you to click "use miles") at last as early as the beginning of this year (when I was looking to book my first ever AS award after transferring my VX pts)
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