ULCs invented this nickel-and-dime business model: 1) cut costs to the bone; 2) use below-cost advertised fares to attract business; 3) soak customers with fees and up-charges at or after the point-of-sale. Legacies, including Alaska, were forced to drop their base fares in response.
These saver fares don't cause prices to drop further than they already have because that's not what they're for. They're an excuse to extract additional revenue by mimicking the ULCs: continue to offer the same-old advertised price, then up-sell to less restrictive options (or extract fee revenue) later on. It's a terrible, unethical way of doing business, but in the absence re-regulation to establish minimum service standards, this rotten egg will continue to be the most profitable business model, and we're all stuck with it. Any airline that dares to resist simply because it's the right thing to do (e.g., JetBlue) will feel the wrath of unhappy investors and be forced to capitulate. No one likes to see their FF benefits chipped away, but I'm actually pleased with the way Alaska chose to implement saver fares. At least now my last-minute ticket from San Diego to Seattle won't be passed over for an upgrade by the 75K on a $59 fare. And that $59 still earns the 75K a whopping 2,364 redeemable miles, which is unbelievably generous. I arrived at Mileage Plan as a refugee from Delta's scorched-earth approach to cost-cutting back in the early teens. In the last decade, I've also had Platinum Exec on American, Platinum on Delta, Companion Pass/A-List on Southwest, and Silver on US Air. In my experience (as a mostly-domestic, mostly-leisure traveler) Alaska's Mileage Plan, in its current state, still blows all those others out of the water in terms of earned mile value and upgrade opportunities. |
https://cimg2.ibsrv.net/gimg/www.fly...68cfe68c84.jpg
I just got an E- seat in Seattle assignment with people beforeand after me being given E+ seats. Thanks Alaska. |
AS can do whatever they want, but I'm not sure what they were hoping to accomplish with the email. At least in CA, the BE price point has zero effect on those without status and affects only those with status. Devaluation and monetizing elite benefit surplus is all par of the course, but the PR crap was, as one put it aptly, "an insult to our intelligence"?
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Originally Posted by TravelBrighter
(Post 30772608)
At least now my last-minute ticket from San Diego to Seattle won't be passed over for an upgrade by the 75K on a $59 fare. And that $59 still earns the 75K a whopping 2,364 redeemable miles, which is unbelievably generous.
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For myself anyway, upgrade priority means almost nothing to me, but the loss of being able to move to a seat closer to the front of the plane T-24 does. It means the difference between flying AS or WN. Flying alone, I cannot remember ever being behind about row 12 on WN, even when I forgot to check in until the airport. I do not understand why they took this away from MVP status, except to penalize and therefore hope to drive revenue. I think in the long run it will backfire.
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Originally Posted by tatterdema
(Post 30773621)
I do not understand why they took this away from MVP status, except to penalize and therefore hope to drive revenue.
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Originally Posted by notquiteaff
(Post 30773987)
That is exactly why they did it. They don't want to take away anything from you - they want you to pay more for the benefits you thought you earned with your loyalty.
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I'd be fine with Saver fares if they actually saved any money. Looking at ANC-SEA flights this summer and I can get a "Basic" fare on DL for $214 or a "Blue" fare on B6 for $268, where the "Saver" fare on AS is $358 ("Main" fare being $440). Really hard not to want to book the DL flight right now :/
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Originally Posted by cragAK
(Post 30774110)
I'd be fine with Saver fares if they actually saved any money. Looking at ANC-SEA flights this summer and I can get a "Basic" fare on DL for $214 or a "Blue" fare on B6 for $268, where the "Saver" fare on AS is $358 ("Main" fare being $440). Really hard not to want to book the DL flight right now :/
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Originally Posted by JacksonFlyer
(Post 30774042)
I noted in one post days or weeks ago, someone with status who had saver was able to move up to without having to pay extra due to lack of passengers on the aircraft.
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Originally Posted by damieniz1
(Post 30774146)
Data point: YVR 75k flyer, saver fares priced out my loyalty. Free agent.
I'm still buying AS tickets, but less of them (and once 2020 hits I'm more likely to defect to DL on any given ticket if the timing/price is better since elite status/upgrade chances/better seat will now be ZERO percent of the decision I need to make if I don't have AS status). But hey, it probably makes more sense to sell to Joe Kayaker than me at the lowest fare. That letter was sure purdy, though.
Originally Posted by JacksonFlyer
(Post 30774042)
The benefit lost is a) no upgrade and b) no fee waiver for change of flight.
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"While op-ups are nice, that's an outlier situation that doesn't really count as "upgrades from Saver." If that poster hadn't been on the plane, it'd just have gone to a Y passenger without status, and theoretical upgrades when weight and balance need to be tweaked aren't an advertised benefit of flying any airline."
I agree with you 100%, it is an outlier......but still not the strict adherence to "no" you cannot move up. It was just an example and not the main part of my post. "On the routes where AS/WN are among my choices, fare flexibility at a low fare wins out over mileage acquisition, upgrades, exit row, elite recognition. This is the key benefit of MVPG for me. Losing it on Saver and having it on the Wanna Get Away fare WN matches means I'm going to fly WN." To this I have to say, to each his own. Mileage acquisition, upgrades, elite recognition, etc IS important to me as is fee waiver/changes and I am happy to pay extra for them on Alaska. I get it, people want the cheapest fare and upgrades and perhaps Alaska will lose business over this, who knows as we all speculate here. WN is an excellent company, I for one have never enjoyed flying with them and would do so only if they were my last choice....but for leisure flying, I do have choices. For others, it may be a better choice. I am interested in how this all works out for the company which will not know for some time. |
Originally Posted by JacksonFlyer
(Post 30774042)
I have been noting that the word "Benefits" gets tossed around quite a bit, heavy emphasis on the "s". The benefit lost is a) no upgrade and b) no fee waiver for change of flight.
Furthermore, it's not only the loss of the fee waiver; it's the complete inability to change your flight. Same-day changes cost non-elites (and MVPs) $25 or $50 depending on route. This is often worth paying; you lose the ability to do that. Changes to a flight on a different day, or cancellations, incur a $125 fee. This is less often worth paying, but it occasionally is. You also lose the ability to do that. This has nothing to do with fee waivers. So, yes, "benefits". That's the plural of "benefit", and there are several (certainly more than 1) so "benefits" is correct. |
Originally Posted by jinglish
(Post 30774267)
While op-ups are nice, that's an outlier situation that doesn't really count as "upgrades from Saver." If that poster hadn't been on the plane, it'd just have gone to a Y passenger without status, and theoretical upgrades when weight and balance need to be tweaked aren't an advertised benefit of flying any airline.
It will probably be very rare for me to get upgraded since I really don't mind the limitations to Saver fares. I don't mind the back of the plane and don't care about getting off first...… I like getting on first though..... |
Originally Posted by VegasGambler
(Post 30774881)
That is not a complete list. There is also the loss of the ability to select an elite-only seat (or even a non-elite seat at near the front of the plane) and the ability to select a premium seat within 5/3/2 days of your flight (this is different than an upgrade, since premium seats are in the same cabin as economy seats, and, indeed, you don't need to wait to be "upgraded", you can just select the seat).
Furthermore, it's not only the loss of the fee waiver; it's the complete inability to change your flight. Same-day changes cost non-elites (and MVPs) $25 or $50 depending on route. This is often worth paying; you lose the ability to do that. Changes to a flight on a different day, or cancellations, incur a $125 fee. This is less often worth paying, but it occasionally is. You also lose the ability to do that. This has nothing to do with fee waivers. So, yes, "benefits". That's the plural of "benefit", and there are several (certainly more than 1) so "benefits" is correct. |
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