App bug with preview seatmap?
Was looking at a Horizon flight in the app, saw lots of seats open. Went to book on the website and only a few seats were open. Went back to the app and confirmed that on its preview seatmap it shows a lot available, but when I try to change seats on my flight it only shows what the website shows.
I'm guessing they're blocking seats for some reason (weight and balance) and the app isn't properly reflecting that...? |
Originally Posted by Tracer_SEA
(Post 30149011)
Was looking at a Horizon flight in the app, saw lots of seats open. Went to book on the website and only a few seats were open. Went back to the app and confirmed that on its preview seatmap it shows a lot available, but when I try to change seats on my flight it only shows what the website shows.
I'm guessing they're blocking seats for some reason (weight and balance) and the app isn't properly reflecting that...? |
Originally Posted by be_rettSEA
(Post 30149084)
Are you signed in so they know you're an elite MP member? It may be some of them are blocked for elite status only?
|
Horizon usually shows rows 5-8 as blocked on Q400's until check-in time. They sometimes block Row 20 as well. The preview often shows all non-occupied seats.
As an FYI, they used to show as blocked on Expert Flyer as well but that changed a month a go or so and now just shows them as occupied. |
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