AS Website Issues (8/21/2018)

Old Aug 21, 18, 4:22 pm
  #1  
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AS Website Issues (8/21/2018)

I have been getting error messages off and on all day today when trying to load My Trips on the desktop website. Anyone else having issues?
AKLifetimeFlyer is offline  
Old Aug 21, 18, 4:32 pm
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Originally Posted by AKLifetimeFlyer View Post
I have been getting error messages off and on all day today when trying to load My Trips on the desktop website. Anyone else having issues?
Nope. All good earlier today and just now. Using Safari, desktop version.
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Old Aug 21, 18, 4:48 pm
  #3  
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Originally Posted by AKLifetimeFlyer View Post
I have been getting error messages off and on all day today when trying to load My Trips on the desktop website. Anyone else having issues?
The website was tied up in court today, negotiating a plea deal on multiple counts of upgrade processing irregularities.
notquiteaff likes this.
Eastbay1K is online now  
Old Aug 21, 18, 5:03 pm
  #4  
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Originally Posted by Eastbay1K View Post
The website was tied up in court today, negotiating a plea deal on multiple counts of upgrade processing irregularities.
lol, that explains why there was no seating (seriously, I was checking seat maps around 1530EDT and kept getting the "The seat map for this flight currently unavailable." message)
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Old Aug 21, 18, 5:21 pm
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I'm still getting those error messages for seat maps, using Safari.
It's clearly not a browser issue, though, when you're reaching a webpage itself that says the maps are currently unavailable, but MIGHT be available during check in.
But fortunately, if I reload the page a dozen times, I'll eventually get each individual flight leg to come up.
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Old Aug 21, 18, 7:36 pm
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No issues for me, and have been using the site quite a bit today. Seat maps come up just fine as well. Using Chrome (desktop).
halamadrid is offline  
Old Aug 22, 18, 9:44 am
  #7  
 
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Have had no issues with regular site, but on a somewhat related note, the "redesigned" AlaskaListens they rolled out recently is so much worse. It can never seem to pull up my reservation automatically or confirmation number. When I do finally enter the origin/destination/select one of 17 of the same flight numbers/times listed, it still will only allow me to complete one segment of my travel in a single survey. Anyone else notice this, or just me?
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Old Aug 22, 18, 1:01 pm
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Originally Posted by be_rettSEA View Post
Have had no issues with regular site, but on a somewhat related note, the "redesigned" AlaskaListens they rolled out recently is so much worse. It can never seem to pull up my reservation automatically or confirmation number. When I do finally enter the origin/destination/select one of 17 of the same flight numbers/times listed, it still will only allow me to complete one segment of my travel in a single survey. Anyone else notice this, or just me?
I did notice the AlaskaListens survey being broken now. I tried several times to give kudos for a great flight the other day, but it wouldn't pull up the return segment of my reservation.
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Old Aug 23, 18, 11:53 am
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Hmmmmmm... Big no go on the landing page right now.

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Old Aug 23, 18, 1:21 pm
  #10  
 
Join Date: Nov 2017
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I've been having this problem too. When I started a fresh login in an incognito tab, the issues went away - so it may have something to do with existing cookies / sessions and how they're routed.

..... or it may be, like the upgrade processor, voodoo.
DrAlex likes this.

Last edited by mikeysf; Aug 23, 18 at 1:21 pm Reason: typo
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