TSA Pre not showing on the 'new' BP
Jul 19, 2018, 7:27 pm
#1
Original Poster
Join Date: Apr 2009
Location: CLD
Programs: ua S, marriott P, hilton G, ihg P
Posts: 579
TSA Pre not showing on the 'new' BP
Got an email from AS for tomorrow's flight highlighting a few changes.. one of them is a new BP design.. however, my TSA Pre is not printed on the BP anymore, although it shows clearly on the computer screen.. Is it embedded into the barcode now? If so, how would the person verifying your Pre at the lane entrance knows you are qualified or not??
Jul 19, 2018, 11:12 pm
#3
Join Date: Sep 2017
Location: Between SFO and STS
Programs: Alaska MVP Gold, United Serf, Delta Gold
Posts: 731
I am also flying tomorrow and my boarding pass that exported to Apple wallet DOES NOT show TSAPre. It still does IN THE APP though, so I would recommend using that option for now.
Any AS employees listening to this one!? @missydarlin?
Any AS employees listening to this one!? @missydarlin?
Jul 19, 2018, 11:57 pm
#5
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
I am also flying tomorrow and my boarding pass that exported to Apple wallet DOES NOT show TSAPre. It still does IN THE APP though, so I would recommend using that option for now.
Any AS employees listening to this one!? @missydarlin?
Any AS employees listening to this one!? @missydarlin?
Last edited by milypan; Jul 20, 2018 at 2:35 pm
Jul 20, 2018, 9:31 am
#6
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,592
Have they updated the app recently? I don't recall the apple wallet BP ever showing my MP number on the BP. It did show my status and precheck very small just above the bar code when I flew a couple weeks ago. I guess I'll find out later this week...
Jul 20, 2018, 10:00 am
#7
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,475
In the "old" wallet pass (from a flight last Monday - 7/16) my MP# shows only the last two digits of my MP# , it look like this: AS***30. It is above the bar code on the right, opposite the Passenger Name on the iOS wallet BP
Jul 20, 2018, 2:36 pm
#8
Join Date: Dec 2004
Location: SFO
Programs: BART Platinum, AA Plat Pro
Posts: 1,158
It definitely used to show it, because there’s now an empty MP# field on the boarding pass.
Jul 20, 2018, 3:20 pm
#10
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
This is an annoying bug that they will hopefully fix ASAP (and yes, would also recommend sending screenshots to Twitter team to let them know this is an issue), but a stop at an AS kiosk at the airport to print a boarding pass (hopefully those don't have TSA Pre removed too) takes all of 1 minute as a short-term solution, which you'd easily get back in time saved from the standard screening procedures.
Jul 20, 2018, 4:55 pm
#12
Join Date: Sep 2017
Location: Between SFO and STS
Programs: Alaska MVP Gold, United Serf, Delta Gold
Posts: 731
No issue with KTN - as I said, it’s TSAPre in the app. But the export to Apple Wallet doesn’t transfer properly. Sounds like this might be true on the web check-in as well.
I spoke with the check-in agents today at SFO and they stated it’s a known issue (and they are working on it).
I spoke with the check-in agents today at SFO and they stated it’s a known issue (and they are working on it).
Jul 20, 2018, 5:16 pm
#14
Join Date: Sep 2017
Location: Between SFO and STS
Programs: Alaska MVP Gold, United Serf, Delta Gold
Posts: 731
Jul 20, 2018, 6:23 pm
#15
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,592