AS Account restricted due to churning BofA
May 30, 2018, 6:25 pm
#1
Original Poster
Join Date: May 2014
Posts: 19
AS Account restricted due to churning BofA
I have churned BofA personal and business cards several times, and now I'm getting this when I log on to alaskaair.com trying to book award flight...
Per your request, your account has been restricted to prevent certain online transactions and award redemptions. Please contact Customer Care at 1-800-654-5669, Monday-Friday 8:00 a.m. - 5:45 p.m. (PT) and Saturday 8:00 a.m. - 5:00 p.m. (PT) for assistance.
Anyone else has similiar experience?
Per your request, your account has been restricted to prevent certain online transactions and award redemptions. Please contact Customer Care at 1-800-654-5669, Monday-Friday 8:00 a.m. - 5:45 p.m. (PT) and Saturday 8:00 a.m. - 5:00 p.m. (PT) for assistance.
Anyone else has similiar experience?
May 30, 2018, 6:27 pm
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
Did you request any such thing? If not, I wonder whether the account has been hacked.
May 30, 2018, 7:04 pm
#5
Original Poster
Join Date: May 2014
Posts: 19
BofA already shut down all my biz cards due to churning, but my personal card is still open and I had just received 30k miles.
However, when I called AS, they said BofA put a hold on my AS account and they transferred me to BofA. And BofA says my account looks fine and all the transactions are going thru... so I don't know what's going on.
However, when I called AS, they said BofA put a hold on my AS account and they transferred me to BofA. And BofA says my account looks fine and all the transactions are going thru... so I don't know what's going on.
May 31, 2018, 7:09 am
#13
Join Date: Apr 2003
Programs: B6 Mosaic, Bonvoy LT Titanium (x SPG LT), IHG Spire, UA Silver
Posts: 5,848
I would agree. The bloggers that encourage people to abuse the system just end up ruining things for everybody else though B o A can easily fix the issue by just allowing one bonus in a particular time period.
May 31, 2018, 7:40 am
#15
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
I wish AS and/or BofA would be more transparent about what is abuse in their eyes. I’m an MVPG and AS is my #1 choice airline. I’ve probably had 2 AS cards in my lifetime. Having closed them for a while when not using and then reopening at later date. On a recent AS flight the touting of the credit card by FAs even included a line saying “many people are getting 2nd and 3rd cards to take advantage of the current companion fare for just the taxes offer”. So that’s a bit hypocritical of AS to advertise like that and then punish people for opening multiple accounts. Again I have not done this but I’d certainly really like to know what their criteria of abuse is.