Offers of a Pre-Departure Beverage (PDB) [2019 and Earlier]
Jun 7, 2019, 9:50 am
#481
Join Date: Jul 2001
Location: NYC
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Posts: 6,161
Jun 7, 2019, 5:43 pm
#482
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
6/7/19 ANC-SEA AS84 Just water, no pdb.
Jun 7, 2019, 10:58 pm
#483
Join Date: Dec 2018
Programs: Alaska MVP Gold 7K, MARRIOTT PLAT PREMIER WITH AMBASSADOR
Posts: 164
So I did sfo to DAL last week operated by sky west. No offer of anything but the bottled water in seats on the way out. The next day I flew back operated by sky west the gal offered sparkling wine or mimosas. I hadn’t seen one of these offers since January so I actually asked her why is it that sometimes you offer and sometimes not and I asked if it was the crew that made that call or management or how the decision was made? She looked like she was so confused she said “were supposed to always do it in fact we can actually get you anything you want if you ask and we have time”. She legitimately looked like that she had never even heard of a flight not offering this.
later that night I flew also operated by sky west SFO to LAX and no drink offered so I asked again. This flight attendant said they never do that lol so I have no clue sounds like it really is every crew is operating with their own guidelines. I have noticed it does seem to be significantly more common on sky west flights.
later that night I flew also operated by sky west SFO to LAX and no drink offered so I asked again. This flight attendant said they never do that lol so I have no clue sounds like it really is every crew is operating with their own guidelines. I have noticed it does seem to be significantly more common on sky west flights.
Jun 9, 2019, 4:56 pm
#484
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
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Posts: 21,371
AS(QX) 2488 SEA-BZN: the lead FA handed out Dasani bottles ~T-10; shortly thereafter, the captain made a PA announcement that we were holding for maintenance to replace a couple of screws in tray tables, and shortly after that the FA took orders for inflight beverages ... then at ~T+7 he offered OJ or sparkling wine
at ~T+9 the mechanic and the inspector showed up
at T+12 I got a notification from AS that departure time was pushed 30 min
the pilots signed off the logbook at T+19 and the GA closed the door at T+21
at ~T+9 the mechanic and the inspector showed up
at T+12 I got a notification from AS that departure time was pushed 30 min
the pilots signed off the logbook at T+19 and the GA closed the door at T+21
Jun 10, 2019, 8:49 am
#485
Join Date: Jan 2008
Location: Seattle, WA
Programs: AS MVPG, 1MM
Posts: 377
QX 2399 (PDX-SEA) up front in a E75; just put my bag up in the compartment only to turn around to a smiling FA who had an OJ in one hand, sparkling wine in the other and asked which would I like. Served everyone in First the same way, very attentive and very pleasant. Pilot came on and said that they already had been cleared for take off (no flow issues to SEA, and the door was still open). FA took drink orders prior to take off, at the 10K chime, drinks were coming out of the galley to enjoy during the 25 minute flight without having to gulp it down. Landed 10 minutes early. Outstanding service!! Oh....water as well.
Jun 10, 2019, 10:38 am
#486
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Join Date: Feb 2007
Location: PDX
Programs: UA 1K, Marriott Plat
Posts: 11,500
6/10 - AS54 - PDX-EWR - Water bottle handed out and PDB of OJ or coffee offered.
Jun 10, 2019, 11:39 am
#487
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
6/7 - AS1006 - LAX-DCA. Water bottles at seat at boarding. Calm and easy boarding, but no offers of PDBs. Plenty of rounds in the air, though.
Jun 11, 2019, 9:26 am
#488
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,299
6/10 - AS2565 - GTF-SEA. Water bottles at seat at boarding, no offer of PDB. Taxi to runway, pilot announces 30 min ground hold (SEA flow), FA opens full bar.
6/10 - AS1754 - SEA-SFO. Water bottles at seat at boarding, no offer of PDB, but delayed flight (late inbound) and catering was onboard even after main door was closed, so understandable. Fantastic service once airborne.
6/10 - AS1754 - SEA-SFO. Water bottles at seat at boarding, no offer of PDB, but delayed flight (late inbound) and catering was onboard even after main door was closed, so understandable. Fantastic service once airborne.
Jun 11, 2019, 10:41 am
#489
Join Date: Jan 2008
Location: Seattle, WA
Programs: AS MVPG, 1MM
Posts: 377
6/10 - AS2565 - GTF-SEA. Water bottles at seat at boarding, no offer of PDB. Taxi to runway, pilot announces 30 min ground hold (SEA flow), FA opens full bar.
6/10 - AS1754 - SEA-SFO. Water bottles at seat at boarding, no offer of PDB, but delayed flight (late inbound) and catering was onboard even after main door was closed, so understandable. Fantastic service once airborne.
6/10 - AS1754 - SEA-SFO. Water bottles at seat at boarding, no offer of PDB, but delayed flight (late inbound) and catering was onboard even after main door was closed, so understandable. Fantastic service once airborne.
Jun 11, 2019, 3:51 pm
#490
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,161
Outside of a great Horizon flight this past weekend, this has been my usual experience. Water at the seat, plenty of time (in my mind) where they can serve and seemingly choose not to, but once in the air, the service is excellent. There have been times when catering was late and even the water bottles did not come out until after the door was closed so that is understandable as are the quick turn around at out stations when time is a factor. However, some of those lengthy ground holds at the gate would be prime time for a PDB....but rarely does it happen.
Jun 13, 2019, 11:03 am
#491
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
June 12 SEA/LAX AS 1784 Noon Departure
Water at seat. NO PDB offered.
LAX based crew, doing a turn around.
Chatting later with FA, inquired what her understanding was regarding PDB. (did not ask that directly, wondered if there is a disconnect between training and application)
She stated they have been told to no longer offer PDB. ON TIME departure is the only priority and if there is a delay in departure, they are written up and reprimanded.
She has 29 years as FA, originally from US Airways. Been with AS since 2004. She was AS cross trained for Airbus. and REALLY hates the galley on Airbus. She did say pilots LOVE the Airbus as cockpit is much roomier.
She did not know about a feature on her phone, which I pointed out to her. She is able to see passenger make up on her phone, (Status listed for each seat). I then showed her how she is able to provide Discount Codes during flight. Some items listed...
Good Samaritan , change seat, and my favorite SPILL. She thanked me for showing her that, she had no idea.
Water at seat. NO PDB offered.
LAX based crew, doing a turn around.
Chatting later with FA, inquired what her understanding was regarding PDB. (did not ask that directly, wondered if there is a disconnect between training and application)
She stated they have been told to no longer offer PDB. ON TIME departure is the only priority and if there is a delay in departure, they are written up and reprimanded.
She has 29 years as FA, originally from US Airways. Been with AS since 2004. She was AS cross trained for Airbus. and REALLY hates the galley on Airbus. She did say pilots LOVE the Airbus as cockpit is much roomier.
She did not know about a feature on her phone, which I pointed out to her. She is able to see passenger make up on her phone, (Status listed for each seat). I then showed her how she is able to provide Discount Codes during flight. Some items listed...
Good Samaritan , change seat, and my favorite SPILL. She thanked me for showing her that, she had no idea.
Jun 13, 2019, 11:13 am
#492
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I can't really say that I'm surprised that this is coming from AS.
Jun 13, 2019, 11:51 am
#493
Join Date: Jan 2008
Location: Seattle, WA
Programs: AS MVPG, 1MM
Posts: 377
June 12 SEA/LAX AS 1784 Noon Departure
Water at seat. NO PDB offered.
LAX based crew, doing a turn around.
Chatting later with FA, inquired what her understanding was regarding PDB. (did not ask that directly, wondered if there is a disconnect between training and application)
She stated they have been told to no longer offer PDB. ON TIME departure is the only priority and if there is a delay in departure, they are written up and reprimanded.
She has 29 years as FA, originally from US Airways. Been with AS since 2004. She was AS cross trained for Airbus. and REALLY hates the galley on Airbus. She did say pilots LOVE the Airbus as cockpit is much roomier.
She did not know about a feature on her phone, which I pointed out to her. She is able to see passenger make up on her phone, (Status listed for each seat). I then showed her how she is able to provide Discount Codes during flight. Some items listed...
Good Samaritan , change seat, and my favorite SPILL. She thanked me for showing her that, she had no idea.
Water at seat. NO PDB offered.
LAX based crew, doing a turn around.
Chatting later with FA, inquired what her understanding was regarding PDB. (did not ask that directly, wondered if there is a disconnect between training and application)
She stated they have been told to no longer offer PDB. ON TIME departure is the only priority and if there is a delay in departure, they are written up and reprimanded.
She has 29 years as FA, originally from US Airways. Been with AS since 2004. She was AS cross trained for Airbus. and REALLY hates the galley on Airbus. She did say pilots LOVE the Airbus as cockpit is much roomier.
She did not know about a feature on her phone, which I pointed out to her. She is able to see passenger make up on her phone, (Status listed for each seat). I then showed her how she is able to provide Discount Codes during flight. Some items listed...
Good Samaritan , change seat, and my favorite SPILL. She thanked me for showing her that, she had no idea.
Jun 13, 2019, 11:54 am
#494
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
June 12 SEA/LAX AS 1784 Noon Departure
Water at seat. NO PDB offered.
LAX based crew, doing a turn around.
Chatting later with FA, inquired what her understanding was regarding PDB. (did not ask that directly, wondered if there is a disconnect between training and application)
She stated they have been told to no longer offer PDB. ON TIME departure is the only priority and if there is a delay in departure, they are written up and reprimanded.
She has 29 years as FA, originally from US Airways. Been with AS since 2004. She was AS cross trained for Airbus. and REALLY hates the galley on Airbus. She did say pilots LOVE the Airbus as cockpit is much roomier.
She did not know about a feature on her phone, which I pointed out to her. She is able to see passenger make up on her phone, (Status listed for each seat). I then showed her how she is able to provide Discount Codes during flight. Some items listed...
Good Samaritan , change seat, and my favorite SPILL. She thanked me for showing her that, she had no idea.
Water at seat. NO PDB offered.
LAX based crew, doing a turn around.
Chatting later with FA, inquired what her understanding was regarding PDB. (did not ask that directly, wondered if there is a disconnect between training and application)
She stated they have been told to no longer offer PDB. ON TIME departure is the only priority and if there is a delay in departure, they are written up and reprimanded.
She has 29 years as FA, originally from US Airways. Been with AS since 2004. She was AS cross trained for Airbus. and REALLY hates the galley on Airbus. She did say pilots LOVE the Airbus as cockpit is much roomier.
She did not know about a feature on her phone, which I pointed out to her. She is able to see passenger make up on her phone, (Status listed for each seat). I then showed her how she is able to provide Discount Codes during flight. Some items listed...
Good Samaritan , change seat, and my favorite SPILL. She thanked me for showing her that, she had no idea.
Jun 13, 2019, 12:18 pm
#495
Join Date: Sep 2001
Location: Seattle, WA
Posts: 5,956
June 12 SEA/LAX AS 1784 Noon Departure
Water at seat. NO PDB offered.
LAX based crew, doing a turn around.
Chatting later with FA, inquired what her understanding was regarding PDB. (did not ask that directly, wondered if there is a disconnect between training and application)
She stated they have been told to no longer offer PDB. ON TIME departure is the only priority and if there is a delay in departure, they are written up and reprimanded.
She has 29 years as FA, originally from US Airways. Been with AS since 2004. She was AS cross trained for Airbus. and REALLY hates the galley on Airbus. She did say pilots LOVE the Airbus as cockpit is much roomier.
She did not know about a feature on her phone, which I pointed out to her. She is able to see passenger make up on her phone, (Status listed for each seat). I then showed her how she is able to provide Discount Codes during flight. Some items listed...
Good Samaritan , change seat, and my favorite SPILL. She thanked me for showing her that, she had no idea.
Water at seat. NO PDB offered.
LAX based crew, doing a turn around.
Chatting later with FA, inquired what her understanding was regarding PDB. (did not ask that directly, wondered if there is a disconnect between training and application)
She stated they have been told to no longer offer PDB. ON TIME departure is the only priority and if there is a delay in departure, they are written up and reprimanded.
She has 29 years as FA, originally from US Airways. Been with AS since 2004. She was AS cross trained for Airbus. and REALLY hates the galley on Airbus. She did say pilots LOVE the Airbus as cockpit is much roomier.
She did not know about a feature on her phone, which I pointed out to her. She is able to see passenger make up on her phone, (Status listed for each seat). I then showed her how she is able to provide Discount Codes during flight. Some items listed...
Good Samaritan , change seat, and my favorite SPILL. She thanked me for showing her that, she had no idea.