Offers of a Pre-Departure Beverage (PDB) [2019 and Earlier]
May 12, 2019, 10:23 pm
#406
Join Date: Feb 2016
Location: Los Angeles
Programs: AS, AA, BA, SQ
Posts: 164
LAX 486 LAX-JFK May 8th. Water bottles at seats, no PDB.
May 13, 2019, 12:15 pm
#407
Join Date: Apr 2014
Location: San Diego, CA
Programs: AS 75k, Hyatt EXPL, *all* the CC statuses
Posts: 78
5/11 SAN-STS op by OO, Mimosas offered to everyone in F and water at seats.
5/12 STS-SAN op by OO, Mimosas offered to everyone in F and water at seats.
Different flight crews, maybe it's the route (wine country) or just an OO thing.
5/12 STS-SAN op by OO, Mimosas offered to everyone in F and water at seats.
Different flight crews, maybe it's the route (wine country) or just an OO thing.
May 14, 2019, 10:03 pm
#408
Join Date: Jul 2018
Location: sometimes, strangely, I find myself at home
Programs: I need to do better in managing my affiliations. Oops, I overshot the runway for status next year.
Posts: 649
Tonight Was offered only water and just before safety announcement.
May 15, 2019, 12:06 am
#409
Join Date: Dec 2007
Location: USA
Programs: AS MVPG75k
Posts: 330
Only water at seats, no PDB on IAD-SFO.
When I politely asked about an adult beverage, the FA said “Alaska discontinued those”. Learned during the dinner service that FA was a new hire, having started Jan 2019.
When I politely asked about an adult beverage, the FA said “Alaska discontinued those”. Learned during the dinner service that FA was a new hire, having started Jan 2019.
May 15, 2019, 12:15 am
#410
Join Date: Sep 2001
Location: Seattle, WA
Posts: 5,953
please write it up ASAP. PLEASE. Just to be clear - this person was given VERY clear instruction in his/her new hire training - s/he simply chose not to bother. PLEASE write it up.
May 15, 2019, 12:17 am
#411
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,293
I know it seems pointless, but it's the only tool we have to give them data points that are actually passed on to Inflight Management.
May 15, 2019, 4:01 pm
#412
Join Date: May 2005
Location: SEA
Programs: AS; Hyatt Globalist; Hilton Gold; NEXUS
Posts: 976
No PDB on the SEA-LIH morning flight this past Monday, just water.
I sent mail regarding the flight attendant serving F. It was easily the worst F service I ever had on any airline. A six hour flight and he's reading the paper for an hour and a half and we get offered beverages TWICE. Y got beverages offered more often. We ask for them one-off and he never gets them, then "remembers" 20 minutes before landing.
This was worse than the Economy Light service I got on Virgin Atlantic two weeks ago. Completely unacceptable.
Alaska's service needs work.
I sent mail regarding the flight attendant serving F. It was easily the worst F service I ever had on any airline. A six hour flight and he's reading the paper for an hour and a half and we get offered beverages TWICE. Y got beverages offered more often. We ask for them one-off and he never gets them, then "remembers" 20 minutes before landing.
This was worse than the Economy Light service I got on Virgin Atlantic two weeks ago. Completely unacceptable.
Alaska's service needs work.
May 15, 2019, 10:45 pm
#413
Join Date: Jan 2006
Location: CONUS
Posts: 947
But wait, Alaska is the best! #Alaskabeyond
No PDB on the SEA-LIH morning flight this past Monday, just water.
I sent mail regarding the flight attendant serving F. It was easily the worst F service I ever had on any airline. A six hour flight and he's reading the paper for an hour and a half and we get offered beverages TWICE. Y got beverages offered more often. We ask for them one-off and he never gets them, then "remembers" 20 minutes before landing.
This was worse than the Economy Light service I got on Virgin Atlantic two weeks ago. Completely unacceptable.
Alaska's service needs work.
I sent mail regarding the flight attendant serving F. It was easily the worst F service I ever had on any airline. A six hour flight and he's reading the paper for an hour and a half and we get offered beverages TWICE. Y got beverages offered more often. We ask for them one-off and he never gets them, then "remembers" 20 minutes before landing.
This was worse than the Economy Light service I got on Virgin Atlantic two weeks ago. Completely unacceptable.
Alaska's service needs work.
May 15, 2019, 10:46 pm
#414
Join Date: Jan 2006
Location: CONUS
Posts: 947
Or maybe their training sucked. Read these entire threads. And don't tell me the training stinks.
May 15, 2019, 11:47 pm
#416
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
May 16, 2019, 11:10 am
#417
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
LAX/SEA 1052 5/15
Water at seat. NO PDB
Flight was double catered from SEA so, galley already stocked. Could tell FA had no intention of serving PDB because
FA's spent boarding just chatting with each other. Did not bother to acknowledge boarding passengers.
F passenger went forward with jacket only to be told, "sorry we don't have closets" and then back to their chat.
Water at seat. NO PDB
Flight was double catered from SEA so, galley already stocked. Could tell FA had no intention of serving PDB because
FA's spent boarding just chatting with each other. Did not bother to acknowledge boarding passengers.
F passenger went forward with jacket only to be told, "sorry we don't have closets" and then back to their chat.
May 16, 2019, 11:16 am
#418
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
LAX/SEA 1052 5/15
Water at seat. NO PDB
Flight was double catered from SEA so, galley already stocked. Could tell FA had no intention of serving PDB because
FA's spent boarding just chatting with each other. Did not bother to acknowledge boarding passengers.
F passenger went forward with jacket only to be told, "sorry we don't have closets" and then back to their chat.
Water at seat. NO PDB
Flight was double catered from SEA so, galley already stocked. Could tell FA had no intention of serving PDB because
FA's spent boarding just chatting with each other. Did not bother to acknowledge boarding passengers.
F passenger went forward with jacket only to be told, "sorry we don't have closets" and then back to their chat.
At this point I just ask for PDBs when they don't serve them. It's fun to collect the excuses that they give.
May 16, 2019, 12:22 pm
#419
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
VG, Yes, it was reconfigured Airbus plane. But, my reaction came from no offer to help find place for jackets - the attitude.
I do like the idea of asking for beverage and what the response is.
I do like the idea of asking for beverage and what the response is.
May 16, 2019, 2:35 pm
#420
Join Date: Oct 2012
Location: PDX/HIO
Programs: AS MVPG; Hertz Pres; Tanquery Million Minier
Posts: 375