Offers of a Pre-Departure Beverage (PDB) [2019 and Earlier]
Aug 15, 2019, 10:53 pm
#572
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
Aug 18, 2019, 10:17 am
#573
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,293
8/17 AS 1909 LAS-SFO
Water and biscoffs at seat, full bar PDB. Excellent crew and 2 for 2 this past week on new config airbii.
Water and biscoffs at seat, full bar PDB. Excellent crew and 2 for 2 this past week on new config airbii.
Aug 20, 2019, 6:55 am
#574
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,358
AS1006, DCA-LAX, Tues 20 Aug
boarded at T-40; water bottles at seats; ~T-30 Gabrielle (“Bri”) made the rounds asking if anyone wanted a beverage before takeoff (fwiw, I’m pretty sure I was the only one who indulged in a mimosa)
PDB service notwithstanding, I’m really gonna miss the VX F seats
boarded at T-40; water bottles at seats; ~T-30 Gabrielle (“Bri”) made the rounds asking if anyone wanted a beverage before takeoff (fwiw, I’m pretty sure I was the only one who indulged in a mimosa)
PDB service notwithstanding, I’m really gonna miss the VX F seats
Aug 20, 2019, 9:40 am
#575
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
AS1006, DCA-LAX, Tues 20 Aug
boarded at T-40; water bottles at seats; ~T-30 Gabrielle (“Bri”) made the rounds asking if anyone wanted a beverage before takeoff (fwiw, I’m pretty sure I was the only one who indulged in a mimosa)
PDB service notwithstanding, I’m really gonna miss the VX F seats
boarded at T-40; water bottles at seats; ~T-30 Gabrielle (“Bri”) made the rounds asking if anyone wanted a beverage before takeoff (fwiw, I’m pretty sure I was the only one who indulged in a mimosa)
PDB service notwithstanding, I’m really gonna miss the VX F seats
Aug 20, 2019, 12:05 pm
#576
Join Date: Dec 2007
Location: USA
Programs: AS MVPG75k
Posts: 330
AS 1001, SFO-DCA, Aug 19
boarded T-35 and was immediately greeted by an offer of a full-PDB, a thank you for being 75k, and a highly professional comment: "I'm here to serve. Whatever you care for, we are here to provide."
This was, without question, the best service I've received on an AS flight in 2019. Two FAs handled the beginning of F service, and the F FA provided impeccable service for the entire flight.
I've written into AS Listens to let them know how stellar this particular crew was
boarded T-35 and was immediately greeted by an offer of a full-PDB, a thank you for being 75k, and a highly professional comment: "I'm here to serve. Whatever you care for, we are here to provide."
This was, without question, the best service I've received on an AS flight in 2019. Two FAs handled the beginning of F service, and the F FA provided impeccable service for the entire flight.
I've written into AS Listens to let them know how stellar this particular crew was
Aug 20, 2019, 1:15 pm
#577
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,293
AS 1001, SFO-DCA, Aug 19
boarded T-35 and was immediately greeted by an offer of a full-PDB, a thank you for being 75k, and a highly professional comment: "I'm here to serve. Whatever you care for, we are here to provide."
This was, without question, the best service I've received on an AS flight in 2019. Two FAs handled the beginning of F service, and the F FA provided impeccable service for the entire flight.
I've written into AS Listens to let them know how stellar this particular crew was
boarded T-35 and was immediately greeted by an offer of a full-PDB, a thank you for being 75k, and a highly professional comment: "I'm here to serve. Whatever you care for, we are here to provide."
This was, without question, the best service I've received on an AS flight in 2019. Two FAs handled the beginning of F service, and the F FA provided impeccable service for the entire flight.
I've written into AS Listens to let them know how stellar this particular crew was
Aug 20, 2019, 7:10 pm
#578
Join Date: Jun 2009
Location: WA State
Programs: Alaska MVP Gold, Hilton Gold, Red Lion Gold
Posts: 176
AS 779 STL to SEA. Boarded at T-40. No PDB at all. I almost actually asked. There was no reason for it not to happen. We even pushed 10 mins early. And all bags fit on the plane.
Sooooo inconsistent.
Sooooo inconsistent.
Aug 21, 2019, 12:49 pm
#579
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,602
0 for 2 today. SFO SEA and SEA DEN. Both 1xxx series flights.
Aug 21, 2019, 2:25 pm
#580
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,293
On a sidenote, my luck with the last 2 flights has been with new hires. One from QX who went mainline 2 months ago, and one with a former DL FA.
Aug 21, 2019, 3:09 pm
#581
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
with 8 passengers , it seems like they really have no excuse. BUT... this has been our experience also. Seems like a no brainer ( especially if galley has already been catered) but, poor attitude seems to rule the day.
Aug 22, 2019, 9:54 am
#582
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,602
Catering was a bit late on both segments, but a modicum of effort would have provided time. Depending on the crew demeanor, I don't want to engage (re: asking, in a prior post) in a manner that might set a sour tone for the actual flight.
Aug 22, 2019, 3:44 pm
#583
Join Date: Mar 2011
Location: SEA, SFO, formerly ANC
Programs: AS 1MM/MVPG, AS Lounge, DL SkyClub (Life), Hertz 5* -- AA, DL, UA
Posts: 124
389 on 8/20 - SFO-SEA
Boarded T-30 to 2D, several seats empty. FA offered coffee, "champagne", OJ. Water at seat.
Eventually more seats filled, including 1D with an AS Capt in uniform. Several pax brought up from back to other seats - departed with 16 filled, but night before there were about a dozen empty. My UG only at T-2 hr (at check-in) - check-in did not go well, but will post elsewhere.
FWIW, I did a SDC from later flight, an 8F airbus (with 3 empty F) to improve chances of UG - and because I'm not the fan of those white seats as others are. Or better said, of the Airbus experience in general. And the later flight was 25 mins late. We were 10m early.
Eventually more seats filled, including 1D with an AS Capt in uniform. Several pax brought up from back to other seats - departed with 16 filled, but night before there were about a dozen empty. My UG only at T-2 hr (at check-in) - check-in did not go well, but will post elsewhere.
FWIW, I did a SDC from later flight, an 8F airbus (with 3 empty F) to improve chances of UG - and because I'm not the fan of those white seats as others are. Or better said, of the Airbus experience in general. And the later flight was 25 mins late. We were 10m early.
Aug 23, 2019, 1:47 pm
#584
Join Date: Dec 2017
Posts: 490
SEA-IAH, FA Jen offered us anything we wanted for PDB! I’ll be complimenting that in my Alaska Listens survey
Aug 25, 2019, 2:47 pm
#585
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,358
AS2, SEA-DCA, 1345 departure Sun 25 Aug
Dasani bottles at seats; FAs virtually invisible save for greeting pax during boarding
I had made a Lounge stop for a g&t, so I wasn’t particularly interested in a mimosa or sparkling wine from a can, and opted to browse FT rather than bugging them about PDBs
Dasani bottles at seats; FAs virtually invisible save for greeting pax during boarding
I had made a Lounge stop for a g&t, so I wasn’t particularly interested in a mimosa or sparkling wine from a can, and opted to browse FT rather than bugging them about PDBs