Offers of a Pre-Departure Beverage (PDB) [2019 and Earlier]
Dec 15, 2019, 8:41 pm
#721
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Honestly, it kind of bugs me that I’m replying on this thread again.
1C. FA started by offering coffee. I asked for a mimosa. She took care of me, and changed up her tray for the rest of first class.
We we shouldn’t have to ask. This is now the standard of service. I’m finding I always have to ask and when I do, it’s always done with a smile. But I shouldn’t have to ask.
1C. FA started by offering coffee. I asked for a mimosa. She took care of me, and changed up her tray for the rest of first class.
We we shouldn’t have to ask. This is now the standard of service. I’m finding I always have to ask and when I do, it’s always done with a smile. But I shouldn’t have to ask.
what is upsetting - asking and being told “ we do not offer beverages until airborne or we no longer offer PDB”.
Dec 15, 2019, 10:12 pm
#722
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
Programs: AA CK MM, AC SE100K, UA 1K, DL Plat, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 1,986
Honestly, it kind of bugs me that I’m replying on this thread again.
1C. FA started by offering coffee. I asked for a mimosa. She took care of me, and changed up her tray for the rest of first class.
We we shouldn’t have to ask. This is now the standard of service. I’m finding I always have to ask and when I do, it’s always done with a smile. But I shouldn’t have to ask.
1C. FA started by offering coffee. I asked for a mimosa. She took care of me, and changed up her tray for the rest of first class.
We we shouldn’t have to ask. This is now the standard of service. I’m finding I always have to ask and when I do, it’s always done with a smile. But I shouldn’t have to ask.
Dec 17, 2019, 12:21 pm
#723
Join Date: Aug 2015
Location: SEA
Programs: Alaska Airlines MVP Gold
Posts: 301
First mainline PDB ever!
Midday OAK-SEA the FA came around with a tray of OJ and wine.
Midday OAK-SEA the FA came around with a tray of OJ and wine.
Dec 17, 2019, 5:44 pm
#724
Join Date: Jan 2010
Programs: DL DM; AS 75K; Marriott Titanium Elite
Posts: 126
I’ve commuted nearly weekly between LAX and JFK/EWR since August.
Of 29 flights in F (missed only one upgrade), I was only offered a PDB on 5 flights (three morning eastbound and two evening westbound).
5/29, especially on such long flights, is honestly pathetic compared to DL where I’m batting 100% for PDBs over the past three years.
However, in the grand scheme of things, I can’t complain too much because I bought 30 flights in coach and sat in first for 29 of them. Would be nice if AS would advise their FAs to provide consistent service though.
Of 29 flights in F (missed only one upgrade), I was only offered a PDB on 5 flights (three morning eastbound and two evening westbound).
5/29, especially on such long flights, is honestly pathetic compared to DL where I’m batting 100% for PDBs over the past three years.
However, in the grand scheme of things, I can’t complain too much because I bought 30 flights in coach and sat in first for 29 of them. Would be nice if AS would advise their FAs to provide consistent service though.
Dec 18, 2019, 10:15 am
#725
Join Date: Sep 2019
Location: SAN
Programs: AS Mileage Plan 100k, Bonvoy Titanium
Posts: 991
Monday’s flight adventures:
SAN-SEA - Plane had just been towed over from a hard stand, catering was still underway when we boarded. Water was eventually passed out when they got it on board, but no other PDB. Understandable though.
SEA-DCA - Water was waiting on the seats, and a guy in a suit with a name tag that said “Inflight Manager” came around with champagne on a tray. He ended up disembarking from the aircraft before we left, so I am not sure if they were training, or he was assisting, or what.
SAN-SEA - Plane had just been towed over from a hard stand, catering was still underway when we boarded. Water was eventually passed out when they got it on board, but no other PDB. Understandable though.
SEA-DCA - Water was waiting on the seats, and a guy in a suit with a name tag that said “Inflight Manager” came around with champagne on a tray. He ended up disembarking from the aircraft before we left, so I am not sure if they were training, or he was assisting, or what.
Dec 30, 2019, 1:15 pm
#726
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,313
Please continue the discussion in the new yearly thread:
https://www.flyertalk.com/forum/alas...l#post31890075
https://www.flyertalk.com/forum/alas...l#post31890075