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Brad forgets to tell Virgin crews they are now Alaska Air crew

Brad forgets to tell Virgin crews they are now Alaska Air crew

Old Apr 28, 18, 3:14 pm
  #1  
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Brad forgets to tell Virgin crews they are now Alaska Air crew

just arrived in LAX on a flt from SEA - I was repeatedly told that Virgin crew were operating the flight. MVP Gold and above meant nothing to them - no free drink, no chocolate bar and the headphones are $3 please. Talked to customer service in LAX, was told the Virgin crews were untrained and they were not provided with electronic devices that could access the Alaska data bases. Seems like AS CEO has no control over the Virgin remnant.

When we approached our gate in LAX, pilot announced we had no ground crew. I guess Virgin crew have limits on how many planes they service at gates. After a 5 minute wait a crew finally decided to allow our flt in the gate.
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Old Apr 28, 18, 3:29 pm
  #2  
 
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The free drink / chocolates don't come on to the Airbus metal until October. This was in one of our emails.
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Old Apr 28, 18, 3:42 pm
  #3  
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So there are two airlines after all - guess I'm lucky I did not have to wait until Oct for my aircraft to access the gate here in LAX.
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Old Apr 28, 18, 3:47 pm
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Ah, you are one of those.
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Old Apr 28, 18, 3:50 pm
  #5  
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Maybe MVG and above should boycott Airbus metal. Branson was smart to sell Virgin mess - sorry Brad thought it was such a great deal
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Old Apr 28, 18, 4:04 pm
  #6  
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  • Found this buried in the Elite benefits :
  • A complimentary premium beverage in the Main Cabin (Boeing aircraft)*
  • Four First Class guest upgrades per year
*Coming Summer 2018 on flights taken on an Airbus aircraft
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Old Apr 28, 18, 4:20 pm
  #7  
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Brad has brought the "SPIRIT" to AS - attract passengers and sell them on MVPG - then run them off after flying a flight. Spirit Airlines is the best at providing an experience no one wants to repeat.

Airline tickets are like health insurance - it's all in the fine print !
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Old Apr 28, 18, 4:26 pm
  #8  
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Join Date: Jan 2010
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  • Found this buried in the Elite benefits :
  • A complimentary premium beverage in the Main Cabin (Boeing aircraft)*
  • Four First Class guest upgrades per year
*Coming Summer 2018 on flights taken on an Airbus aircraft
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Old Apr 28, 18, 5:09 pm
  #9  
 
Join Date: Sep 2001
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Im not going to boycott, Im just going to have my credit card out unless I get First or rows 3 or 10... Unlimited food & beverage still in Premium per Alaska.
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Old Apr 28, 18, 6:00 pm
  #10  
 
Join Date: Mar 2018
Location: SEA
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Originally Posted by UAPremierExec View Post
Im not going to boycott, Im just going to have my credit card out unless I get First or rows 3 or 10... Unlimited food & beverage still in Premium per Alaska.
I was pleasantly surprised to be able to order unlimited food/beverage in former MCS rows on my 4/25 flight! On a VX flight about a month ago, an ITM mentioned that post 4/24 Premium class would be limited to one item.
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Old Apr 28, 18, 6:37 pm
  #11  
 
Join Date: Sep 2001
Posts: 3,603
@MiniC, I've heard from friends at Alaska that they are working on reprogramming RED, so we should enjoy it while we can.

and for those VX flyers - Premium class notifications do not come; so you just need to check the seatmap at either 24/72/120 hours from departure and move yourself, it shouldn't charge you unless you are in a fare that already grants you access (K and higher, I believe).
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Old Apr 29, 18, 3:49 am
  #12  
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Why would I want to boycott VX? Easy upgrades so far plus former MCS seats at booking for 75K on all fares.
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Old Apr 29, 18, 12:12 pm
  #13  
 
Join Date: Jun 2003
Location: Seattle WA
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Originally Posted by UAPremierExec View Post
and for those VX flyers - Premium class notifications do not come; so you just need to check the seatmap at either 24/72/120 hours from departure and move yourself, it shouldn't charge you unless you are in a fare that already grants you access (K and higher, I believe).
Well, if you are opted in for a PC upgrade and not seated in an exit row, you should get automatically moved into PC if there are open PC seats

If you are seated in an exit row you will not be moved, but can move yourself starting at your elite window
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