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Gogo Satellite-Based Wi-Fi Available (November, 2018)

Gogo Satellite-Based Wi-Fi Available (November, 2018)

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Old Nov 30, 18, 9:10 am
  #31  
 
Join Date: Nov 2008
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Programs: AS MVP Gold 75K, AS Boardroom, AA ExPlat
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Originally Posted by dmodemd View Post
I would hope they focus installation priority on the new birds coming out with no connectivity over the current GoGo fleet. Otherwise, we will have an increasing number of the new planes with no connectivity at all that may be waiting for installation later. As for that 1/1 "activation" date, it appears these are already activated where installed. I would think it is just about when each particular plane gets it installed.
The WiFi is working for the local media but internet access is not.
The story about 1/1 "activation" seemed highly improbable to me. My speculation is that--like so much else with AS these days--AS is simply trying to save a few bucks by not paying for the Ku2 (or even ground-based Gogo) service until the first of the year. I could be totally wrong, but it makes no sense that your brand new aircraft wouldn't be equipped with fully operational, Internet-ready hardware.
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Old Dec 4, 18, 7:58 pm
  #32  
 
Join Date: Dec 2004
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Interesting soft rollout, in that AS corporate has been talking about scheduling a news media flight to show it off since late May. In October, the only date given was "before the end of the year."

Glad to hear it's finally in use on some aircraft.
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Old Dec 5, 18, 12:36 am
  #33  
 
Join Date: May 2016
Location: Seattle
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Originally Posted by mczlaw View Post
Flew AS 421 BNA-SEA on Tuesday. Tail N288AK. Alaska_Wifi showed as network, but no internet available. FA claimed that it would only be activated on/after 1/1. Just checked and while this is a newer aircraft, it's been flying since May. I was a little pissed as I really could have used the connectivity that I had anticipated. Was offered the grand sum of $25 credit for my trouble.
That's not true. That plane doesn't have 2Ku installed yet. However even without the installation of actual ATG or satellite WiFi yet, because entertainment options are stored on a hard drive in the plane, you're still able to stream movies/TV shows through the Alaska_WiFi network (hence why the network was available)
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Old Dec 5, 18, 7:45 am
  #34  
 
Join Date: Sep 2016
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AS748 on Monday, 12/3 had it (I think). We briefly lost connection but otherwise it was smooth sailing. The wifi SSID had changed to Alaska_Wifi and when we briefly lost connection, the GoGo screen told us it had lost satellite connection.
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Old Dec 7, 18, 12:21 pm
  #35  
 
Join Date: Apr 2017
Programs: AS, New Sagaya
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As I walked up to AS102 SFO-JFK on N293AK I noticed the radome on the top of the aircraft. Immediately connected to Alaska_Wifi on the ground. In the air speeds were not ideal - barely 2mbs. But I also suspect some pretty heavy users on this route. Flight pass was $20 but I had an all day GoGo pass I redeemed.
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Old Dec 7, 18, 5:55 pm
  #36  
 
Join Date: Dec 2005
Location: Mill Creek, WA & Dallas, TX
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That latency seems too good to be satellite...?

I am on a Skywest E175 DAL-SEA right now and just got 140ms, 1.98 down, .59 up.
Stats above seem more in line with current GoGo.
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Old Dec 8, 18, 12:18 pm
  #37  
 
Join Date: Jun 2012
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Originally Posted by dmodemd View Post
That latency seems too good to be satellite...?

I am on a Skywest E175 DAL-SEA right now and just got 140ms, 1.98 down, .59 up.
Stats above seem more in line with current GoGo.
Yep, no way that is satellite. I have had one flight on the new system and latency was around 800ms. Download and upload speeds were better as well. Can't find the speedtest I sent my coworker no but I want to say it was 12MB down. Not exactly broadband speeds but very usable.
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Old Dec 8, 18, 12:21 pm
  #38  
 
Join Date: Apr 2017
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Originally Posted by dmodemd View Post
That latency seems too good to be satellite...?

I am on a Skywest E175 DAL-SEA right now and just got 140ms, 1.98 down, .59 up.
Stats above seem more in line with current GoGo.
Agreed on quality. I did have gate-to-gate access. Not sure if that is just a setting they are changing during the transition but still using the old radio system. Today I am on AS449 with old GoGo and its miserable, cuts out constantly. Might have to do more with the northern route than anything but after yesterday its maddening.
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Old Dec 8, 18, 12:36 pm
  #39  
 
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It takes about 120 ms for the signal to go one way between you and the satellite so the minimum possible latency to ping the satellite is about 1/4 of a second and the minimum possible latency to ping something on the ground is about 1/2 of a second. Realistically you can expect times more like 700 ms.

Latency is not that important for non-interactive applications (eg streaming video). With the satellite connection you are trading latency away to get bandwidth, so, stream away...
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Last edited by VegasGambler; Dec 8, 18 at 5:48 pm
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Old Dec 8, 18, 1:03 pm
  #40  
 
Join Date: Apr 2017
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Here is today's GoGo speed on AS449 without any satellite equipment onboard yet. Suggest you all are about yesterday being the normal ground based system, with satellite gear just installed.
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Old Dec 13, 18, 9:31 am
  #41  
 
Join Date: Jun 2012
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Originally Posted by VegasGambler View Post
It takes about 120 ms for the signal to go one way between you and the satellite so the minimum possible latency to ping the satellite is about 1/4 of a second and the minimum possible latency to ping something on the ground is about 1/2 of a second. Realistically you can expect times more like 700 ms.

Latency is not that important for non-interactive applications (eg streaming video). With the satellite connection you are trading latency away to get bandwidth, so, stream away...
Yep. Streaming will not be an issue. A short buffer period and you are off to the races. Even with the latency I was able to RDP reasonably well and that is a latency sensitive protocol. Definitely a little laggy but it is great to be able to do it in the air in a pinch.
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Old Dec 13, 18, 2:40 pm
  #42  
 
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Originally Posted by NWAlaskaFlyer View Post
Yep. Streaming will not be an issue. A short buffer period and you are off to the races. Even with the latency I was able to RDP reasonably well and that is a latency sensitive protocol. Definitely a little laggy but it is great to be able to do it in the air in a pinch.
...and if everybody starts doing it, nobody will be able to do it (or many other needed activities).
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Old Dec 13, 18, 2:53 pm
  #43  
 
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Originally Posted by dmodemd View Post
...and if everybody starts doing it, nobody will be able to do it (or many other needed activities).
That's not true. ("Everybody" will never be doing it). Many people can stream video and be fine. That's the whole selling point of satellite internet on planes (https://www.alaskaair.com/content/tr...rtainment/faqs)

Can I stream my own movies on satellite Wi-Fi?

Yes. Stream live video and audio using streaming services such as Netflix™, Amazon Prime™ or Spotify®. Note, video streaming quality may be reduced to standard-definition quality.
Compression is very good. Most streaming protocols are very good at varying bandwidth as necessary. They are designed to work well on shared connections (which is pretty much everything) This is how the internet works now (most of the bandwidth used is streaming video)
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Old Dec 14, 18, 2:18 pm
  #44  
 
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Ok, good to see that it will be capable of throttling. In that case, I am more comfortable
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Old Dec 21, 18, 7:09 am
  #45  
 
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Took the first revenue flight on N296AK yesterday, it has the 2Ku satellite connectivity. The conversion can't happen soon enough!
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