737-900 Row Renumbering!

Old Apr 1, 18, 9:53 pm
  #16  
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Originally Posted by eponymous_coward View Post
Presumably they get a refund for PC if they paid for PC in row 10 but lose it on an 800->900 swap?
https://www.alaskaair.com/content/tr...ss/premium-faq

If you qualify for a refund, you can request one at the gate, on the plane soon after take-off, or by calling our customer care representative after you have completed your entire trip.
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Old Apr 2, 18, 1:53 pm
  #17  
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Originally Posted by Bay Area Blue View Post
It all has to deal with aircraft swaps, especially when going from an 800 to a 900 and this seated in Premium Class. You see PC on an 800 is rows 6-10 with Main Cabin starting at 11. Prior to the change, PC on 900ís is rows 6-9 with Main Cabin starting at 11; meaning there is no Row 10. When you swap an 800 to a 900 prior to the change, the system canít move those previously in PC Row 10 to the same seats on the 900 because they donít exist and thus PC Passengers get randomly reseated in the Main Cabin. With this change implemented, they will now be re-seated in row 10 but it will not be PC but still the seat they selected.

And yes, the new windowless window seat is now 11A.

Blue
Interesting explanation, and I'm glad they've had the foresight to remedy the issue.
I've ALSO notice that on half of my reservations, they've randomly blocked 11A, the new windowless window seat.
But on the other ~50% of my 739 flights, they have not.
I'd totally support the blocking of that seat until departure, to prevent the frustration of a passenger finding that they've booked a wall seat in spite of their best efforts.
Give it to some poor non-rev! LOL
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Old Apr 2, 18, 2:24 pm
  #18  
 
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it makes sense to have similar seat numbers in the event of ac swaps. i know UA does this as well.
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Old Apr 2, 18, 4:52 pm
  #19  
 
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It's weird that they would do this. Previously, the row numbers would allow one to quickly identify anything special about a row regardless of (737) aircraft.

Former pattern:
1-4 - First class
6-10 - Premium
11-14 - Regular Y
15 - non-reclining row ahead of exit
16 - non-reclining exit
17 - reclining exit
18-inf - Regular Y

The former pattern of skipping Row 10 on 900/ER aircraft made sense as it kept fleet consistency.
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Old Apr 3, 18, 8:36 pm
  #20  
 
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Originally Posted by haddon90 View Post
it makes sense to have similar seat numbers in the event of ac swaps. i know UA does this as well.
They did this several years ago for the exit rows, to ensure all were numbered 16 and 17. Definitely makes sense for the similarly "upscale" premium class seat rows.
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Old Apr 4, 18, 4:14 am
  #21  
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Just as long as 16/17 hasn't moved
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