AS / VX Dysfunction
#62
Join Date: Mar 2014
Location: US West Coast
Programs: Alaska 100K, Hyatt Gl, Marriott Ti/LTP
Posts: 353
...starting this fall, our elites will enjoy complimentary upgrades like they currently do on our Boeing aircraft.
April 25, 2018 Upgrade benefits match standard Alaska Mileage Plan elite benefits by tier
#63
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,313
Upgrade benefits on Airbus aircraft begin on 4/25. Starting this fall, upgrades will be available to the new F cabin.
#64
#65
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,723
I just followed a link I received about my elite benefits after the merger. I understand why some things might not be available immediately on April 25th. But the website says the complimentary drink and free chocolate won't be available until "early summer 2018". It's not a huge deal, but I'd expect that could be done immediately without any system transition issues. I'm flying on 4/25 and am going to ask for my free cocktail!
#66
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Free chocolate? I didn't think that was ever an "official" elite benefit...at least not anywhere I saw in writing....and that's probably a good thing given the fact that I almost never see those chocolate bars anymore. We had a thread (I think) about the chocolate bars and there was a preference poll about the type of chocolate bar, but many folks (including myself) reported almost never seeing the chocolate bars and then the thread sorta disappeared into the sunset, like the chocolate bars....at some point I think someone mentioned that the chocolate bars are loaded on the planes, but they have to be requested....lol.
As far as something in writing, there was this bit:
https://blog.alaskaair.com/food-and-...le-chocolates/
Plus the email received today ^
#67
Join Date: Feb 2014
Location: BOS
Programs: B6/Mosaic/AF/VX/AS Gold Hertz PC HH Dia. AMEX Plat SPG/Marr Gold Nat. EE FPC Plat
Posts: 833
Before I balied SEA, as an MPVG, I never had to ask for the chocolate or cocktail. I don't drink on planes, but appreciated the gesture.
#69
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Sounds like an excuse. They had plenty of time to get ready. Use a paper manifest as a workaround.
#70
Join Date: Apr 2012
Posts: 331
Free chocolate? I didn't think that was ever an "official" elite benefit...at least not anywhere I saw in writing....and that's probably a good thing given the fact that I almost never see those chocolate bars anymore. We had a thread (I think) about the chocolate bars and there was a preference poll about the type of chocolate bar, but many folks (including myself) reported almost never seeing the chocolate bars and then the thread sorta disappeared into the sunset, like the chocolate bars....at some point I think someone mentioned that the chocolate bars are loaded on the planes, but they have to be requested....lol.
#71
Join Date: May 2006
Location: San Francisco, CA
Programs: Delta Diamond, Marriott/SPG Gold, Hilton Gold
Posts: 81
Seems to me that since the acquisition was announced the amount of routes available to earn on has dropped significantly with the loss Delta, American, Air France-KLM and Aero Mexico as partners. They've added Are Lingus, Condor, JAL and Finnair but that hardly makes up for the loss.
#72
Join Date: May 2006
Location: San Francisco, CA
Programs: Delta Diamond, Marriott/SPG Gold, Hilton Gold
Posts: 81
They have certainly burned up all their good will with VX fliers in SF. At this point I've been unable to even fly AS or VX this year. Either the flight times were awful, getting to where I needed to go required a connection in Seattle (way out of the way) or they were so much more expensive than the options provided by United or Delta that I had no choice. Most recently they were double the price of United between SFO and LAS for flights at roughly the same time with lots of available seats on both. I'm really feeling like they're trying to force me back to United (oh please no, not that!)
#73
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,384
I just used a GGU to fly what's hopefully pmVX metal to DAL (and nail down MVPG by making a connection). So clearly the upgrades are working for post-4/25 on at least THAT upgrade path.
#74
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,475
Flew VX SEA SFO last week, and I got a free drink on the way down because I asked if they were doing that yet for the 75ks. The FAs said they have not been told about that yet, but gave it to me anyway as a thank you for being a MVPG75k. They even gave one to my DH, who is an MVP. I have gotten the chocolate on my AS flights when not in coach in the last few weeks but have asked for it about half the time.
#75
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323