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Alaska no longer offers snack box in premium class

Alaska no longer offers snack box in premium class

Old Mar 20, 18, 10:45 am
  #1  
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Alaska no longer offers snack box in premium class

I flew in premium on 3/19/18 on a transcon (DCA-SEA), and when meal service came through I was surprised when I was offered the choice of a “Fig Bar” or “trail mix”. When I inquired about the snack box, the FA informed me they stopped offering them on 3/16/18. I messaged AS on facebook and they said “our in-flight research indicated some items were more popular than others. So the snack boxes were removed.”

Personally, I’m more of a fruit and cheese platter person, or sometimes the hot option. I definitely never chose premium class class because of the snack box, and they are still offering a snack that’s “better” than main cabin, so not a total loss. For some reason, I’m still slightly disappointed. I hope they don’t pull the free alcohol perk!

I think offering something sweet toward the end of the flight in premium would be nice. A chocolate truffle or something simple. The gold fish and the chocolate were the best part of the snack box anyways!

cheers!

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Old Mar 20, 18, 10:50 am
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I didn't like the contents of the snack box very much, but what I would like is for them to offer a choice of snacks where you can take more than one, rather than just an either or. Basically, the way Southwest does it.
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Old Mar 20, 18, 10:53 am
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Seriously AS? Yes the snack box wasn't much but it was something. AS is charging something like $80+ for a transcon premium upgrade, give me a snack that cost more than $1.
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Old Mar 20, 18, 11:01 am
  #4  
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Why not a snack basket like Delta? Have some options.
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Old Mar 20, 18, 11:21 am
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Thumbs down

Originally Posted by channa View Post
Why not a snack basket like Delta? Have some options.
Or JetBlue or Virgin America PM, which had a lot of nice offerings from Dean and Deluca ?

It appears to me, AS management is doing everything it can to alienate former VX passengers, whom they need to retain to make the merger work.
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Old Mar 20, 18, 11:24 am
  #6  
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The snack box was a joke. The content was minimal and the size of the offering was almost insulting.

DL doesn't do everything right, but C+ is one thing they do reasonably well. AS basically needs to look at that as a starting point.
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Old Mar 20, 18, 11:36 am
  #7  
 
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Originally Posted by PV_Premier View Post
The snack box was a joke. The content was minimal and the size of the offering was almost insulting.
Agreed, one of those tapas boxes would have been appropriate for a "premium" product for flights > 2 hrs.

Then again, I just flew an intra-European flight on BA in economy and they were trying to sell me a cup of water in coach.
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Old Mar 20, 18, 11:43 am
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Originally Posted by PV_Premier View Post
The snack box was a joke. The content was minimal and the size of the offering was almost insulting.

DL doesn't do everything right, but C+ is one thing they do reasonably well. AS basically needs to look at that as a starting point.

i agree. For me it was more the principle of it. The snack box itself was nothing great. Seems like in premium you should get a fruit and cheese platter standard, or perhaps discounted.
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Old Mar 20, 18, 3:11 pm
  #9  
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Originally Posted by ASA_1 View Post
I flew in premium on 3/19/18 on a transcon (DCA-SEA), and when meal service came through I was surprised when I was offered the choice of a “Fig Bar” or “trail mix”.
Just had my first experience on this morning's EWR-SEA, the only segment of four flights that my upgrade didn't clear on.

Tom in the C terminal lounge at SEA
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Old Mar 20, 18, 3:18 pm
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At least they kept the free alcohol, gf and I didn't think to get two OJ's if you make a mimosa.
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Old Mar 20, 18, 3:46 pm
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I was in premium class Sunday OGG-ANC and they did come around offering a choice of snacks, like the Delta snack basket approach. The options weren't great, though -- granola bars, trail mix, fruit snacks, cheez-its (and maybe one more thing I don't recall).

We also started our journey with a 2.5 hour mechanical delay while sitting on the tarmac, so I'm not completely sure if this is a new policy for premium class or was just a nice special gesture for all the extra-hungry kids on the plane due to the delay.
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Old Mar 20, 18, 6:15 pm
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The worst thing about those boxes was how TIGHTLY they were plastic wrapped. I was never able to open one and had to always ask my SO with longer nails to help open it.

If you can't open the box, no one will eat it.
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Old Mar 20, 18, 6:21 pm
  #13  
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Originally Posted by nomiiiii View Post
The worst thing about those boxes was how TIGHTLY they were plastic wrapped. I was never able to open one and had to always ask my SO with longer nails to help open it.

If you can't open the box, no one will eat it.
I'll miss the little feat of strength. I always felt like I unlocked an achievement.

Neil
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Old Mar 20, 18, 6:55 pm
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Originally Posted by sltlyamusd View Post
I didn't like the contents of the snack box very much,

The almonds were delicious.
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Old Mar 20, 18, 6:57 pm
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Originally Posted by Tankerman View Post



The almonds were delicious.
The brand choice of fig bar was good, but they only had fig instead of the blueberry or raspberry flavors.
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