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Split reservation - Able to get preferred seating?

Split reservation - Able to get preferred seating?

Old Feb 8, 18, 11:16 am
  #1  
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Split reservation - Able to get preferred seating?

I think I know the answer here, but thought it was worth asking FT.

I bought my wife and I separate tickets so that we could both use a $50 fare recovery code. As a MVP, I was able to choose an aisle seat. My wife who does not have status, was not able to. After purchasing the tickets, I linked the reservation online. I called Alaska to ask if we could both be seated together in the exit row and was told no.

Is this a case that I should HUCA or did I screw everything up by booking our tickets separately? Is it possible to get both tickets on the same PNR now? Thanks!
altadoc is offline  
Old Feb 8, 18, 11:36 am
  #2  
 
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You could try to HUCA and find a sympathetic agent, but I believe they are no longer joining PNRs to allow for preferred seating/upgrades unless booked on the same reservation from the start.
be_rettSEA is offline  
Old Feb 8, 18, 1:07 pm
  #3  
 
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Originally Posted by altadoc View Post
I think I know the answer here, but thought it was worth asking FT.

I bought my wife and I separate tickets so that we could both use a $50 fare recovery code. As a MVP, I was able to choose an aisle seat. My wife who does not have status, was not able to. After purchasing the tickets, I linked the reservation online. I called Alaska to ask if we could both be seated together in the exit row and was told no.

Is this a case that I should HUCA or did I screw everything up by booking our tickets separately? Is it possible to get both tickets on the same PNR now? Thanks!
I asked a very similar question in the 2018 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old! thread recently and my result was that the phone agent at the MVP line made a one time exception since we were paying using different methods (myself: money + discount code for a cancelled flight, GF: miles) and the flight overall was very full in regards to seats that could be selected by non-elites. While I had wanted us to be seated next to each other in the exit row, we ended up in the row immediately in front and since an exception was being made, I didn't push to have us placed in the exit row.

However, having the tickets on the same PNR actually does nothing in helping you select seats next to each other, as explained on FT and by the phone agent. The agent confirmed that what she did for me was not standard policy, so it seems like HUCA and hope for the best. Good luck.
kevincrumbs is offline  
Old Feb 8, 18, 8:03 pm
  #4  
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Thanks for the info. I had tried a general search but hadn't delved into that particular thread. I figured I was SOL, but worth double checking with this forum.

Thanks again. I'll try pleading my case one more time and see how it goes.
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Old Feb 8, 18, 8:07 pm
  #5  
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Tip in the future, book OW travel, so you can use one code per direction. Otherwise this is no longer policy
beckoa is offline  
Old Feb 10, 18, 10:49 am
  #6  
 
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I recently ran into the same problem. I ended up upgrading my wife's ticket to Premium Class so I could get us seated together. Depending on the length of the flight that may or may not be an economical choice.
captobie is offline  
Old Feb 10, 18, 4:14 pm
  #7  
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Originally Posted by captobie View Post
I recently ran into the same problem. I ended up upgrading my wife's ticket to Premium Class so I could get us seated together. Depending on the length of the flight that may or may not be an economical choice.
that is exactly what we ended up doing. its a transcontinental flight so i thought it was worth it for better legroom and the ability to sit together.
altadoc is offline  
Old Feb 10, 18, 4:30 pm
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I would always try and ask by calling
seahawks10177 is offline  
Old Feb 11, 18, 6:18 pm
  #9  
 
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Related question:
Has anyone experienced or have been aware of family members that were booked on separate tickets such that one family member switched with another between coach and first for the entire flight? For example - say the OP had been upgraded to F and his wife was still in Y, and he decided to switch with her so she could enjoy F. Would an FA not allow this, or is this done often enough that FA's don't care? I read here and there about people switching, but didn't know how often or regularly-occurring this may be. My question assumes that the switch occurs at boarding, not mid-flight. The only obvious difference is 'Jane' is sitting where John should be or vice versa (thinking about when FA's greet F passengers by name, and greeting MVPG's in coach to offer a beverage). Any problems with this?
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Old Feb 11, 18, 6:34 pm
  #10  
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Done all the time. Switch the BP after boarding. Give the FA a heads up. Don't be moving between the cabins. The pax in Y may even get brownie points with the crew in Y.
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