Split reservation - Able to get preferred seating?
#1
Original Poster
Join Date: Jul 2017
Programs: AS MVP
Posts: 30
Split reservation - Able to get preferred seating?
I think I know the answer here, but thought it was worth asking FT.
I bought my wife and I separate tickets so that we could both use a $50 fare recovery code. As a MVP, I was able to choose an aisle seat. My wife who does not have status, was not able to. After purchasing the tickets, I linked the reservation online. I called Alaska to ask if we could both be seated together in the exit row and was told no.
Is this a case that I should HUCA or did I screw everything up by booking our tickets separately? Is it possible to get both tickets on the same PNR now? Thanks!
I bought my wife and I separate tickets so that we could both use a $50 fare recovery code. As a MVP, I was able to choose an aisle seat. My wife who does not have status, was not able to. After purchasing the tickets, I linked the reservation online. I called Alaska to ask if we could both be seated together in the exit row and was told no.
Is this a case that I should HUCA or did I screw everything up by booking our tickets separately? Is it possible to get both tickets on the same PNR now? Thanks!
#2
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
You could try to HUCA and find a sympathetic agent, but I believe they are no longer joining PNRs to allow for preferred seating/upgrades unless booked on the same reservation from the start.
#3
Join Date: Sep 2004
Location: PDX
Programs: Free agent!
Posts: 1,427
I think I know the answer here, but thought it was worth asking FT.
I bought my wife and I separate tickets so that we could both use a $50 fare recovery code. As a MVP, I was able to choose an aisle seat. My wife who does not have status, was not able to. After purchasing the tickets, I linked the reservation online. I called Alaska to ask if we could both be seated together in the exit row and was told no.
Is this a case that I should HUCA or did I screw everything up by booking our tickets separately? Is it possible to get both tickets on the same PNR now? Thanks!
I bought my wife and I separate tickets so that we could both use a $50 fare recovery code. As a MVP, I was able to choose an aisle seat. My wife who does not have status, was not able to. After purchasing the tickets, I linked the reservation online. I called Alaska to ask if we could both be seated together in the exit row and was told no.
Is this a case that I should HUCA or did I screw everything up by booking our tickets separately? Is it possible to get both tickets on the same PNR now? Thanks!
However, having the tickets on the same PNR actually does nothing in helping you select seats next to each other, as explained on FT and by the phone agent. The agent confirmed that what she did for me was not standard policy, so it seems like HUCA and hope for the best. Good luck.
#4
Original Poster
Join Date: Jul 2017
Programs: AS MVP
Posts: 30
Thanks for the info. I had tried a general search but hadn't delved into that particular thread. I figured I was SOL, but worth double checking with this forum.
Thanks again. I'll try pleading my case one more time and see how it goes.
Thanks again. I'll try pleading my case one more time and see how it goes.
#5
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Tip in the future, book OW travel, so you can use one code per direction. Otherwise this is no longer policy
#6
Join Date: Nov 2014
Location: BLI
Programs: AS MVP Gold, HH Gold, Hertz PC
Posts: 17
I recently ran into the same problem. I ended up upgrading my wife's ticket to Premium Class so I could get us seated together. Depending on the length of the flight that may or may not be an economical choice.
#7
Original Poster
Join Date: Jul 2017
Programs: AS MVP
Posts: 30
that is exactly what we ended up doing. its a transcontinental flight so i thought it was worth it for better legroom and the ability to sit together.
#9
Join Date: May 2003
Location: PDX USA
Programs: AS MVPG, AA, BA, SPG Gold, HHonors Gold, Hyatt Platinum, IHG, Hertz 5*
Posts: 690
Related question:
Has anyone experienced or have been aware of family members that were booked on separate tickets such that one family member switched with another between coach and first for the entire flight? For example - say the OP had been upgraded to F and his wife was still in Y, and he decided to switch with her so she could enjoy F. Would an FA not allow this, or is this done often enough that FA's don't care? I read here and there about people switching, but didn't know how often or regularly-occurring this may be. My question assumes that the switch occurs at boarding, not mid-flight. The only obvious difference is 'Jane' is sitting where John should be or vice versa (thinking about when FA's greet F passengers by name, and greeting MVPG's in coach to offer a beverage). Any problems with this?
Has anyone experienced or have been aware of family members that were booked on separate tickets such that one family member switched with another between coach and first for the entire flight? For example - say the OP had been upgraded to F and his wife was still in Y, and he decided to switch with her so she could enjoy F. Would an FA not allow this, or is this done often enough that FA's don't care? I read here and there about people switching, but didn't know how often or regularly-occurring this may be. My question assumes that the switch occurs at boarding, not mid-flight. The only obvious difference is 'Jane' is sitting where John should be or vice versa (thinking about when FA's greet F passengers by name, and greeting MVPG's in coach to offer a beverage). Any problems with this?
#10
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Done all the time. Switch the BP after boarding. Give the FA a heads up. Don't be moving between the cabins. The pax in Y may even get brownie points with the crew in Y.