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-   -   Disgruntled AS Employees: "It's a race to the bottom." (https://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1886688-disgruntled-employees-its-race-bottom.html)

kevincrumbs Jan 24, 2018 11:00 am


Originally Posted by Brianblanco (Post 29331503)
Flew PDX to LAX on Monday on Delta because the next AS flight was 4 hours later and like a slap in the face to AS they had 4 different snacks to choose from in economy including the Biscoff and a bag of almonds. Attendant said we could have all 4 if we wanted them.

FWIW, I have been on this same route twice in the past few months in F on the 6:30pm flight and two passes of the snack basket was the only thing offered both times. I've done the same route in F on AS and it has always featured something more substantial, such as a chicken salad. So while DL seems to be nicer in the back, AS wins up front.

PV_Premier Jan 24, 2018 11:50 am


Originally Posted by kevincrumbs (Post 29334102)
FWIW, I have been on this same route twice in the past few months in F on the 6:30pm flight and two passes of the snack basket was the only thing offered both times. I've done the same route in F on AS and it has always featured something more substantial, such as a chicken salad. So while DL seems to be nicer in the back, AS wins up front.

On the other hand, DL publishes and almost always sticks to their F meal mileage cutoffs and options. AS, especially mid-con and trans-con, is quite inconsistent IME.

From DL.com (PDX-LAX is 834 miles):

SHORT FLIGHTS

Find savory and healthy snacks on flights under 900 miles. Enjoy a complimentary alcoholic or non-alcoholic beverage and a variety of snacks to choose from.

MEDIUM FLIGHTS

On flights ranging from 900-1,399 miles, enjoy a full chef-curated meal service. Find breakfast and lunch items on flights departing from 5 AM to 1:30 PM, dinner for departures from 4 PM to 8 PM and a hearty selection of snacks at most times in between.

LONGER FLIGHTS

For flights over 1,500 miles, you’ll find a fresh, full meal service — featuring a variety of healthy and local options as part of your meal. You’ll have several meal selections to choose from.


makfan Jan 24, 2018 12:38 pm


Originally Posted by eponymous_coward (Post 29330735)
But airplane meals were still the butt of jokes then. Imagine, blast chilling in bulk and reheating food in airplane ovens doesn't yield Michelin stars all the time.

I'm partial to Beecher's or the modest Alaska cheese and fruit tray myself if I need food on the plane. Hits the spot. But the food available in airports for purchase these days is better than I recall in the past. Sometimes a bit pricey but I've had decent steak sandwiches and chop salad in LAS at their steakhouse in T3, or had a good bite at Vino Volo in SEA/IAD/SFO if I have time to kill before flying (I've even baked in time occasionally for the meal). No airplane oven reheating required, either.

Many airports have upgraded their food in the terminals, and when time permits I take advantage of that. Of course, when your 90 minute connection becomes 35, you are stuck with the four pieces of lettuce and two bites of chicken that they call a snack these days.

finlandia Jan 25, 2018 12:06 am

That's the key point. Today, you can get a meal in most major airports that's going to be at least pretty good. Competing with that on shorter flights just doesn't seem like it's worth it to me. It's those long flights that I scrutinize the catering, because I'll be hungry at some point.

tusphotog Jan 25, 2018 12:23 am


Originally Posted by eponymous_coward (Post 29330735)
No airplane oven reheating required, either.

You haven't lived until you've made a quesadilla on an airplane coffee maker (don't overfill it because maintenance hates scraping burnt cheese off the hot plate...or so I'm told).


Originally Posted by makfan (Post 29334538)
Many airports have upgraded their food in the terminals, and when time permits I take advantage of that. Of course, when your 90 minute connection becomes 35, you are stuck with the four pieces of lettuce and two bites of chicken that they call a snack these days.

Thankfully most airports I find myself in over and over have really, really upgraded their food options. Seattle is finally getting better and more options, though I think Waji's has really gone downhill recently. I used to schedule extra time when I'd connect in Atlanta to hit my favorite airport restaurant: Ecco.

I'm perfectly happy with an orange tea or water and some biscoff on the plane.

Seat 2A Jan 25, 2018 2:05 am


Originally Posted by tusphotog (Post 29336713)
I think Waji's has really gone downhill recently.

Surprising to hear this. I had their chicken and veggies bowl a couple of weeks back - it was as good as ever. I look forward to my next one on February 3rd.

gahyland Jan 25, 2018 9:46 am

I often fly Ord to Sea on Saturday night and have never been on one of the new configurations. The last flight(1-7) didn’t even have seat power! And why bother with airline food when you can go to Frontera —avocado toast, yum!

Eastbay1K Jan 25, 2018 9:51 am


Originally Posted by gahyland (Post 29338125)
And why bother with airline food when you can go to Frontera —avocado toast, yum!

Wow. I guess I've lived in California way too long! (My entire life)

Erik Jacobsen Jan 25, 2018 2:28 pm


Originally Posted by eponymous_coward (Post 29284958)
The bottom line is AS doesn't want to make a play for premium transcon California-JFK. OK. They're either right or wrong on that. As far as everything that is NOT California-JFK premium transcon, it's perfectly competitive. Last I checked, AS isn't densifying their Y to 30" like UA/AA or adding a Basic Economy product, and I've had plenty of non-transcon F on other airlines where the food is "meh" in 38" pitch recliners (just flew AA F on SEA-LAX where a miscater happened and everyone got BOB Y boxes).

Except Alaska just mentioned that they are exploring the idea of Basic Economy, once the merger is complete...

beckoa Jan 25, 2018 10:29 pm


Originally Posted by Seat 2A (Post 29336889)
Surprising to hear this. I had their chicken and veggies bowl a couple of weeks back - it was as good as ever. I look forward to my next one on February 3rd.

Well, there prices keep getting jacked up :(

bbinchi Jan 25, 2018 10:54 pm


Originally Posted by gahyland (Post 29338125)
I often fly Ord to Sea on Saturday night and have never been on one of the new configurations. The last flight(1-7) didn’t even have seat power! And why bother with airline food when you can go to Frontera —avocado toast, yum!

Your comment piqued my curiosity so I checked AS21's history on Flightradar24. Sure enough, on Saturday, 6th January 2018 the flight was operated with a Boeing 737-790 aircraft (N622AS) that would not have seat power. A rare occurrence indeed.

seacarl Feb 1, 2018 3:13 pm


Originally Posted by bbinchi (Post 29341022)
Your comment piqued my curiosity so I checked AS21's history on Flightradar24. Sure enough, on Saturday, 6th January 2018 the flight was operated with a Boeing 737-790 aircraft (N622AS) that would not have seat power. A rare occurrence indeed.

None of the 737-400's and 737-700's have seat power. AS swaps planes all the time. What you book or expect can change any time through day of departure

sltlyamusd Feb 1, 2018 5:05 pm


Originally Posted by seacarl (Post 29368539)
None of the 737-400's and 737-700's have seat power. AS swaps planes all the time. What you book or expect can change any time through day of departure

There are no 737-400s in passenger service with AS, and there are 11 737-700s. So, 140/151 passenger planes in the AS fleet have at seat power.

eponymous_coward Feb 4, 2018 4:20 am

Here at JFK for the Alaska Gates. I can only be remjnded if Col Kurtz muttering “the horror” in Apocalypse Now.

https://cimg4.ibsrv.net/gimg/www.fly...ff9c4d562.jpeg
https://cimg3.ibsrv.net/gimg/www.fly...af0ed7b0e.jpeg


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