Jan 1, 2018, 3:17 pm
Last edit by: Baze
Welcome to the Alaska Airlines Flame-Free Q&A Thread for 2018!
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
For the 2017 version of this thread, please click here
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
For the 2017 version of this thread, please click here
2018 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!
Nov 14, 2018, 7:01 pm
#1471
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
I took "same-day first class boarding pass" to mean that it was from an earlier flight that same day, and the question was whether it could be used upon arrival at a connecting airport when the outgoing flight was in economy. My PDX-SAN, SAN-STL example was using a paid P class ticket.
Nov 14, 2018, 7:54 pm
#1472
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
Nov 14, 2018, 8:01 pm
#1473
Join Date: Sep 2017
Location: Between SFO and STS
Programs: Alaska MVP Gold, United Serf, Delta Gold
Posts: 731
I took "same-day first class boarding pass" to mean that it was from an earlier flight that same day, and the question was whether it could be used upon arrival at a connecting airport when the outgoing flight was in economy. My PDX-SAN, SAN-STL example was using a paid P class ticket.
Nov 15, 2018, 1:12 am
#1474
Join Date: Oct 2015
Posts: 733
Hi all! I used some AS miles to book two awards on Hainan Airlines. The AS website gave me an eticket number and PNR (one for Hainan and one for AS); however, Hainan website isn't recognizing the PNR when I go to "Manage Booking on their website.
How does one select seats on Hainan flights when purchased via AS?
How does one select seats on Hainan flights when purchased via AS?
Nov 15, 2018, 8:37 am
#1475
Join Date: Jan 2017
Programs: AS 100K, Marriott Titanium, Delta Gold, United Silver
Posts: 250
Hi all! I used some AS miles to book two awards on Hainan Airlines. The AS website gave me an eticket number and PNR (one for Hainan and one for AS); however, Hainan website isn't recognizing the PNR when I go to "Manage Booking on their website.
How does one select seats on Hainan flights when purchased via AS?
How does one select seats on Hainan flights when purchased via AS?
Nov 15, 2018, 8:59 am
#1476
Join Date: Jun 2009
Location: YYZ, SFO
Programs: AS 100K, UA*S, IHG Plat, Marriott Titanium, Hilton Diamond | Formerly: AC Super Elite
Posts: 2,476
Errrr quick question as a sanity check - if I bought a ticket, say, SFO-ORD in M class, according to the earning chart for AS I earn "25% bonus miles". Is the 25% bonus EQM or RDM?
Need one last flight in the year to re-qual for 75K LOL but if the bonus miles is RDM, that throws the calculations out and I'll have to find a farther city
Need one last flight in the year to re-qual for 75K LOL but if the bonus miles is RDM, that throws the calculations out and I'll have to find a farther city
Nov 15, 2018, 9:18 am
#1477
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
Errrr quick question as a sanity check - if I bought a ticket, say, SFO-ORD in M class, according to the earning chart for AS I earn "25% bonus miles". Is the 25% bonus EQM or RDM?
Need one last flight in the year to re-qual for 75K LOL but if the bonus miles is RDM, that throws the calculations out and I'll have to find a farther city
Need one last flight in the year to re-qual for 75K LOL but if the bonus miles is RDM, that throws the calculations out and I'll have to find a farther city
https://www.alaskaair.com/content/mi...earn-on-alaska :
"Earned flight miles and premium cabin bonuses on Alaska Airlines count towards elite status."
Nov 15, 2018, 11:35 am
#1478
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Hi all! I used some AS miles to book two awards on Hainan Airlines. The AS website gave me an eticket number and PNR (one for Hainan and one for AS); however, Hainan website isn't recognizing the PNR when I go to "Manage Booking on their website.
How does one select seats on Hainan flights when purchased via AS?
How does one select seats on Hainan flights when purchased via AS?
For Hainan you can call 1 (888) 688-8813 or email [email protected] to get the seat assignment
Nov 15, 2018, 12:59 pm
#1479
Join Date: Oct 2015
Posts: 733
A few of the Asian carriers do not allow you to pull up reservation on their website unless you booked direct with the airline.
For Hainan you can call 1 (888) 688-8813 or email [email protected] to get the seat assignment
For Hainan you can call 1 (888) 688-8813 or email [email protected] to get the seat assignment
Nov 15, 2018, 2:08 pm
#1480
Join Date: Oct 2015
Posts: 733
For future reference - I was unable to reach Hainan at any of their North American customer service or reservations numbers (just rings then a message plays with no VM option). I used Google Dialer to call their China office (which has an English option). Agent was able to select my seats for all flights except the two TPACs - he said those must be done at he airport on day of departure.
Nov 15, 2018, 3:59 pm
#1481
Join Date: Nov 2013
Programs: AS Gold, Hyatt Diamond, Starriott LTPP
Posts: 341
I'm not familiar with AS irops. Today flying SFO-EWR and got a 4-hour ATC delay. Called Reservations, and they said AS doesn't interline for weather/ATC.
Is that the policy everyone knows, or is this HUCA?
Is that the policy everyone knows, or is this HUCA?
Nov 15, 2018, 6:15 pm
#1482
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
For future reference - I was unable to reach Hainan at any of their North American customer service or reservations numbers (just rings then a message plays with no VM option). I used Google Dialer to call their China office (which has an English option). Agent was able to select my seats for all flights except the two TPACs - he said those must be done at he airport on day of departure.
Nov 15, 2018, 6:44 pm
#1483
Join Date: Nov 2018
Posts: 4
Spoke to an agent today and explained the situation. This might also be applicable to you VegasGambler.
She said that usually if you're that close (<500 miles) they just usually bump you up sometime around the last 2 weeks of the year (it's not released/available right now)
She just told me to give them a call around then and don't worry about it. Hope that helps!
She said that usually if you're that close (<500 miles) they just usually bump you up sometime around the last 2 weeks of the year (it's not released/available right now)
She just told me to give them a call around then and don't worry about it. Hope that helps!
Nov 15, 2018, 6:46 pm
#1484
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Spoke to an agent today and explained the situation. This might also be applicable to you VegasGambler.
She said that usually if you're that close (<500 miles) they just usually bump you up sometime around the last 2 weeks of the year (it's not released/available right now)
She just told me to give them a call around then and don't worry about it. Hope that helps!
She said that usually if you're that close (<500 miles) they just usually bump you up sometime around the last 2 weeks of the year (it's not released/available right now)
She just told me to give them a call around then and don't worry about it. Hope that helps!
If you get "bumped up" do you still get the GGUs? I want an opportunity to complain about not being able to use them just like everyone else!
Nov 15, 2018, 7:42 pm
#1485
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
