Jan 1, 2018, 3:17 pm
Last edit by: Baze
Welcome to the Alaska Airlines Flame-Free Q&A Thread for 2018!
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
For the 2017 version of this thread, please click here
Anyone is welcome to ask anything, even the most basic questions, in this thread without having to fear a snarky response. In this thread, there's no such thing as a dumb question--we were all new to Alaska Airlines, FlyerTalk, and even the whole idea of mileage programs once and needed some help navigating the ropes. We're here to help you do just that!
That said, if you want to do a little reading to see if your question has been previously discussed, links to some of the most common and extensive topics in this forum are listed in our FAQ thread -- click here to check it out.
Special care will be given in this thread to trying to provide answers in a clear manner with minimal use of acronyms and jargon.
If you need to contact someone for help, here's a current list of our forum's team:
Ambassadors (Our Greeters--members who have specifically volunteered to welcome and mentor newbies and monitor this thread):
ANC RED-EYE
baliktad
beckoa
golfingboy
Moderators (Our Janitors--members who have volunteered to do housekeeping/keep the forum in order)
ryandc99
jackal
You are welcome to send a private message to any of these individuals for assistance, but you'll generally get a faster response and broader palette of answers if you simply post your inquiry here in this thread.
Note to FlyerTalk members who enjoy the ability to take advantage of loopholes--if someone posts something that exposes information you'd rather not be public, please remember this is a Flame-Free thread, and harsh or snarky posts are not permitted. Although FlyerTalk itself does not censor posts that share information, members are free to edit their own posts to remove information. If you wish to request any poster to remove information they have shared publicly, please do so politely and respectfully.
Welcome, and we look forward to providing any assistance we can!
~the Alaska Airlines Mileage Plan forum team~
For the 2016 version of this thread, please click here
For the 2017 version of this thread, please click here
2018 Alaska Airlines *FLAME-FREE* Q&A thread: all welcome, new and old!
May 16, 2018, 12:18 pm
#751
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
I've taken advantage of the cheap paid last minute upgrade option in the past, and was in for a surprise this morning. Nothing like a $100 upgrade - when available - on a transcon.
I went to check in and upgrade on a BWI-SAN flight, and expected to find the $100 upgrade fee. Instead, half a dozen seats were available, but the fee was something like $215.
Is this something new, and have the three tier paid upgrade fees - based on distance - gone away?
Also, there had been a $59 charge to upgrade to premium class on this flight until today. Now that fee has gone up to $99.
Is there some change in policy?
I went to check in and upgrade on a BWI-SAN flight, and expected to find the $100 upgrade fee. Instead, half a dozen seats were available, but the fee was something like $215.
Is this something new, and have the three tier paid upgrade fees - based on distance - gone away?
Also, there had been a $59 charge to upgrade to premium class on this flight until today. Now that fee has gone up to $99.
Is there some change in policy?
May 16, 2018, 1:37 pm
#752
Join Date: Nov 2014
Posts: 597
I'm still wondering how premium class, which was being sold on Monday for Thursday's flight for $59 suddenly went for $99 on Wednesday morning for the same flight. The issue here is whether this is now becoming a flexiblly-priced upgrade as opposed
to a set price.
May 17, 2018, 2:52 pm
#753
Join Date: Aug 2017
Posts: 1,610
To apply a gold guest upgrade to one of the direction of a rountrip (since U space opened up), I always first need to call in to remove me from the waitlist. And then after applying the upgrade I need to call in again to put me back on the waitlist for the segment I didn't upgrade.
Is there a faster/online way?
Is there a faster/online way?
May 17, 2018, 9:46 pm
#754
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
To apply a gold guest upgrade to one of the direction of a rountrip (since U space opened up), I always first need to call in to remove me from the waitlist. And then after applying the upgrade I need to call in again to put me back on the waitlist for the segment I didn't upgrade.
Is there a faster/online way?
Is there a faster/online way?
They will only remove the one segment from the waitlist so it won't affect the other segments in your Itinerary with respect to waitlists.
If you are using a companion certificate there must be U2 available and 2 GGU's will be required to upgrade both parties.
James
May 18, 2018, 2:48 am
#755
Join Date: Jun 2016
Posts: 2,257
I usually only book flight tickets separately, or for myself only, so not familiar with the below situation. Appreciate if someone could clarify.
If I need to cancel AS flights in the future (2 passengers traveling on same PNR, booked on OTA website , cancel >60 days out), will the funds return to MyWallet of the primary passenger (ie the first person listed)?
Or do the funds get split up evenly between the MyWallet of two passengers?
Thanks.
If I need to cancel AS flights in the future (2 passengers traveling on same PNR, booked on OTA website , cancel >60 days out), will the funds return to MyWallet of the primary passenger (ie the first person listed)?
Or do the funds get split up evenly between the MyWallet of two passengers?
Thanks.
May 18, 2018, 9:43 am
#756
Join Date: Aug 2017
Posts: 1,610
I usually only book flight tickets separately, or for myself only, so not familiar with the below situation. Appreciate if someone could clarify.
If I need to cancel AS flights in the future (2 passengers traveling on same PNR, booked on OTA website , cancel >60 days out), will the funds return to MyWallet of the primary passenger (ie the first person listed)?
Or do the funds get split up evenly between the MyWallet of two passengers?
Thanks.
If I need to cancel AS flights in the future (2 passengers traveling on same PNR, booked on OTA website , cancel >60 days out), will the funds return to MyWallet of the primary passenger (ie the first person listed)?
Or do the funds get split up evenly between the MyWallet of two passengers?
Thanks.
May 18, 2018, 10:08 am
#757
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,475
The website will make it very clear who's wallet the funds are going to. In general, its the wallet of the person who is logged in at the time of cancellation (so technically someone can log into their alaska account, cancel a completely random person's flight, and get their flight credit into their wallet). Atleast that's my interpretation of it because I've often cancelled my husband's flights while logged in and gotten his flight credit into my wallet. Same for low-price-guarantee.
May 18, 2018, 10:52 am
#758
Join Date: Jun 2016
Posts: 2,257
The website will make it very clear who's wallet the funds are going to. In general, its the wallet of the person who is logged in at the time of cancellation (so technically someone can log into their alaska account, cancel a completely random person's flight, and get their flight credit into their wallet). Atleast that's my interpretation of it because I've often cancelled my husband's flights while logged in and gotten his flight credit into my wallet. Same for low-price-guarantee.
Not sure if that is totally true, from what I understand, to cancel a random persons flight I would first have to get that persons trip into my trips, which if I have the confirmation number I can do that. (so guard your confirmation number!) Only then could I cancel that flight. Admittedly, I have not entered a random person's ticket, but I have logged into my account and entered flights that my family is taking without me, such as when I book my flight as a paid with a discount code (to get the miles and the discount) and then use coupon for my husband and niece on a separate PNR (to maximize our discounts). I would get the money into my wallet if I cancelled their flight as nomiiiii;29768516 indicated.
Great, thanks. I also hope it only goes to one Mywallet and not both.
May 18, 2018, 11:00 am
#759
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
May 18, 2018, 12:40 pm
#760
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
How long for an AA segment bought as a codeshare on AS website to post?
Had a flight earlier three days ago whose second segment was on AA. Bought the itinerary on AS website and, yes, in the shopping cart it showed an AS codeshare flight number.
The initial segment's miles (on AS) have posted already. How long, in the experience of folks who've done this, does it take for the AA segment's miles to post?
The initial segment's miles (on AS) have posted already. How long, in the experience of folks who've done this, does it take for the AA segment's miles to post?
May 18, 2018, 1:11 pm
#762
Join Date: Jun 2012
Location: YBA / YYC
Programs: AS; Aeroplan; Hilton (Diamond); Marriott (Platinum);
Posts: 346
Hi there. I'm searching for award availability from YYC-SEA in April of next year, and need it to be in the lowest fare bucket. I'm looking to tag this on to a J class Cathay award ticket which is currently starting in SEA. Right now the lowest bucket fares (10K) end on March 13th. Are there any data points out there on how far in advance the lowest bucket availability gets loaded into the system? Or could this be a calendar period when I shouldn't expect any low bucket availability? Any feedback is appreciated.
May 18, 2018, 1:28 pm
#763
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
Had a flight earlier three days ago whose second segment was on AA. Bought the itinerary on AS website and, yes, in the shopping cart it showed an AS codeshare flight number.
The initial segment's miles (on AS) have posted already. How long, in the experience of folks who've done this, does it take for the AA segment's miles to post?
The initial segment's miles (on AS) have posted already. How long, in the experience of folks who've done this, does it take for the AA segment's miles to post?
May 18, 2018, 4:33 pm
#764
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Had a flight earlier three days ago whose second segment was on AA. Bought the itinerary on AS website and, yes, in the shopping cart it showed an AS codeshare flight number.
The initial segment's miles (on AS) have posted already. How long, in the experience of folks who've done this, does it take for the AA segment's miles to post?
The initial segment's miles (on AS) have posted already. How long, in the experience of folks who've done this, does it take for the AA segment's miles to post?
May 18, 2018, 7:58 pm
#765
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
My last AS coded AA operated flight was a few weeks ago on a Wednesday and it probably posted Tuesday night or Wednesday morning. IIRC, AA flights used to post weekly overnight Tuesday so maybe that's still the schedule.