FlightNurse

There is someone on the AA boards boasting about how wonderful the AS is when it comes to meal service, they got all excited about being a served a scone on a 45 minute flight.

Seat 2A

Just curious - what's considered "adequate compensation" for a poor meal offering?

More and more, I find greater satisfaction in self-catering my Alaska flights - even in First Class. Thus, the lack of meal reports from my flights over the past couple of months.

PDXNRTLHR

I'll be in F on a QX E170 from SEA to PDX next week. I know there won't be a meal on such a short flight, but will there be nuts or biscoff to go with the beverage service?

seahawks10177

I have gotten $50, $75, $100 and $150 for first class meals that aren't good.

PDXPremier

I complained about the food in F on a GDL-LAX last year on Alaska Listens (not looking for compensation, just providing feedback) and I believe I got a $50 ecert.

Seat 2A

Interesting. This may sound weird - given the fact that I've been reasonably vocal over my occasional discontent with Alaska's meals in this thread - but for me at least it wouldn't feel right to accept compensation for a bad meal, much less most other things that have occasionally gone wrong on my Alaska flights. I've actually turned down offers for compensation from Alaska (that's not as easy as it sounds) but from my perspective at least, Alaska's generally treated me really well and continues to do so. I get upgraded a lot and the miles I've earned have enabled me to enjoy some fantastic First Class travel experiences aboard airlines I would never have been able to fly upon (at least in First Class) otherwise. I realize my position is solely my own and certainly don't present it as a paragon for others, but the way I see it we all make mistakes now and then and unless Alaska's error were particularly egregious, all things considered I'm more content with letting bygones be bygones. Karma and all that, you know.

As for the meals - I'd love to see better offerings up front but such are the times we live in. Unless you're flying First Class aboard the likes of Cathay Pacific (which I soon shall be thanks to Alaska's Mileage Plan) it's becoming increasingly unrealistic to expect much in the way of quality grub on a U.S. airline.

PDXPremier

Point taken....I do think there is a difference between feedback and complaining for the sole purpose of getting compensation, but if they chose to respond to my honest feedback (which isn't always negative) by providing an ecert, I have no problem using it. I suspect these ecerts actually pay themselves back by driving more $$ toward AS since the ecert rarely covers the cost of the entire ticket. With that said, the ecert amounts I've received from AS have been chump change compared to my days of flying UA where an inoperative video monitor would net you a $200 ecert in a heartbeat....lol.

dayone

I know this is heresy, but just not liking the meal doesn't rise to the level of compensation. YMMV.

CDKing

Sorry the delayed posting, i posted to a Facebook group but now posting here for your pleasure.

AS LIH-PDX 3/12/18

Per post that Beckoa quoted to me, AS doesn't have access to a kitchen and no space to keep stuff so drinks are round trip catered and the menu is sourced locally (thus no boring preorder options). Kauai pasta makes the first class and coach meals. FA commented best meal in Hawaii flights and I'd agree. I was traveling with my girlfriend who is vegetarian so we both shared the two meal options. She took the veggies and the shrimp appetizers (I'm not a seafood guy) . I got the chicken, short ribs and the risotto. Drinks were the POG mimosa. Sadly they got rid of the sugary Mai Tai's a few months ago but doesn't matter since I had many at Lava Lava Beach Club in Kapa'a (Best Mai Tai's in Kauai and only $5 at happy hour)
Menu





POG Mimosas


Shrimp Appetizer, don't eat seafood to it was commandeered by the GF. I did taste a bit of the sweet sauce



Sauce on the side at my request to keep the meat juice off the sides so my GF could have them


Chicken was very tender and juicy. forgot to ask for sauce on the side for this one. Oops at least it meant the risotto and green beans that touched that sauce on my plate out of my girlfriends claws. So glad as the risotto was perfectly cooked and nice and creamy.


Decent legroom, GF is 5'7" and struggled to be the one who puts feet on bulkhead.






The snack haul between the 2 of us.

Kurt

Best-looking AS food I've seen this year!

CDKing

Sadly you probably won't see anything this nice outside Hawaii. Tough not sure what the post merger meal "enhancement" will be.

MAH4546

I did not get excited, I just thought it was a nice touch, and it's all better than the inedible, industry-worst garbage that AA passes off as meal service.

On a 45 minute AA flight, you're lucky to get a glass of water.

rune87

Talking with my lovely FA this evening and evidently tomorrow there is a new menu being rolled out.....not on the list is the horrible quiece. Hoping for better food options. She said some of them actually look decent. I guess we will see when I leave ATL on Monday morning.

Akck

beckoa

I've had refills offered before... guess YMMV. Probably variable based on turbulence.